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21c Museum Hotel Louisville

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930 Reviews from our TripAdvisor Community

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santa barbara ca
Reviewed 27 May 2013

This is a great hotel, in a great location and in a great little city. Everyone I came in contact with at this beautiful hotel were gracious, well-mannered and professional. A rare and immaculate jewel! I am now spoiled and will have to only stay at this chain. Bravo to the management for getting such a great staff of people...

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Helpful?
1Thank peternoone
Laura S, Associate Sales Manager at 21c Museum Hotel Louisville, responded to this review

Thank you for sharing such kind words about the 21c Team. I am so glad to hear that you found everyone to be hospitable and professional. 21c certainly would not be the same without these fantastic team members. I will be sure to share your compliments with everyone. We hope to see you soon in Louisville and at our new...

Birmingham, Alabama
Reviewed 25 May 2013

Can't say enough good things about this way-cool downtown spot. The young staff are friendly, motivated, and helpful. Atmosphere is sophisticated (and as expected art-oriented) but not stuffy or pretentious -- just fun. Rooms are well appointed and comfortable. Excellent bar and good restaurant. Would definitely return on future visits to Louisville.

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1Thank Greg J
Laura S, Associate Sales Manager at 21c Museum Hotel Louisville, responded to this review

Greg J--Thank you for taking the time to share your thoughts about your stay at 21c. I liked how you talked about the 21c atmosphere being sophisticated yet fun. That definitely is an important aspect of the guest experience that we strive to deliver everyday! We look forward to having you again in the future.

Baltimore, Maryland
Reviewed 22 May 2013

Definitely the coolest concept for a hotel I've ever seen. The staff was incredibly friendly and helpful. We stayed here for a wedding, the bar was great for post-wedding festivities -- it was fun to grab a drink and explore around. The room was nice, but paled in comparison to how awesome the rest of the hotel was. Nonetheless, I...

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Helpful?
1Thank ccontney
Laura S, Associate Sales Manager at 21c Museum Hotel Louisville, responded to this review

I'm glad to hear that you enjoyed your stay with us! 21c is such a fun place to gather with family and friends, especially when celebrating a special occasion. We look forward to having you again in the future.

Woodstock, Vermont
Reviewed 22 May 2013

The place is unique, well thought out and the staff well trained. The corner suite we booked as part of a package was fair value, with lots of space, a very comfortable bed and not too much room clutter. The only disappointment was the bathroom as the shower heads were rather basic and the bath an insult to tubs! In...

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Thank Davidbignose!
Gabe I, Director of Operations at 21c Museum Hotel Louisville, responded to this review

Thank you for your comments regarding room design; I truly value your suggestions on how we can better meet guests’ expectations. I also appreciate your feedback regarding noise from the street. Quality of sleep is a top priority for us; clearly we failed to offer you a complimentary Sleep Kit, outfitted with earplugs and a sleep mask. I’m so sorry...

Lexington KY
Reviewed 22 May 2013

First the good things. This is a beautifully restored building with a very interesting art theme. It's in a great location. The staff, from valet, to check-in, to room service, to bartender, to waiter are superbly trained-- all were friendly, responsive, and informed. And the restaurant, Proof, is simply outstanding. We had a meal there after dining at 610 Magnolia...

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1Thank silverstreak1
Gabe I, Director of Operations at 21c Museum Hotel Louisville, responded to this review

Thank you silverstreak1 for sharing your experience, both the good and the bad. I love that you enjoyed the architecture of our building, our teammates and their level of service, the contemporary art exhibits, and the amazing food at Proof on Main. However, I would like to apologize for the noise disturbances. Your comfort is our top priority, and for...

Louisville
Reviewed 20 May 2013

We stayed here for my husband's birthday and it was a great night out. We live in Louisville and had been to Proof (restaurant) on multiple occasions, but chose to spend the night as an extra treat. The room was nice and the hotel did a great job with all of the extras I had arranged for our night out....

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Thank raible01
Laura S, Associate Sales Manager at 21c Museum Hotel Louisville, responded to this review

Thank you for choosing to celebrate your special occasion at 21c and Proof on Main! We were glad to have you, and we hope to see you again soon.

Santiago, Chile
Reviewed 16 May 2013

If you are an Art fun, or if you want to be "where you should be seen" as a visitor to Louisville, ...well then, ...¡this is the Hotel to stay in! I stayed here during the "Opening Evening" of Churchill Downs Derby week; when all the town is full of energy just like the Oaks and Derby horses. The Arts...

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Thank Lutier
Laura S, Associate Sales Manager at 21c Museum Hotel Louisville, responded to this review

Thank you for taking the time to share your experience at 21c Museum Hotel. You're right about Derby season--there definitely is a special energy in Louisville and around 21c that time of year. I'm happy that you were able to do and see so many things while you were visiting--It sounds like you truly took advantage of being in the...

Palm Bay, Florida
Reviewed 12 May 2013

This is a very unique hotel right in the heart of downtown Louisville. Not only is it a boutique hotel, but it has an art museum and restaurant as well. Most of the art collection is modern/contemporary. Hard to believe it once was a warehouse for tobacco. Job well done!

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Thank Ronald G
Laura S, Associate Sales Manager at 21c Museum Hotel Louisville, responded to this review

Thank you for your review. We are glad to hear that you enjoyed your visit, and we hope to see you again soon!

Atlanta
Reviewed 11 May 2013

I have stayed here several times during the Humana theatre festival held every spring. The rooms, restaurant and bar are all great. Comfortable modern rooms with all the necessary technology. Service was fine, and I was able to extend my visit at the conference rate, even though I had to change rooms. Rooms off Main Street are quieter. The only...

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Helpful?
Thank divinediana
Laura S, Associate Sales Manager at 21c Museum Hotel Louisville, responded to this review

Thank you for your review, and for being a repeat guest! Humana Festival at Actors Theatre is a fantastic event that our Team looks forward to every year. We hope to host you again next year--the museum will have something brand new for you to experience too!

Oak Ridge, Tennessee
Reviewed 8 May 2013

The 21C Museum Hotel is unique, fun and interesting. The hotel is in the center of downtown Louisville, close to everything - and next door to the incredible Proof on Main restaurant. The guest rooms are all unique (my favorite is their corner suite) and each is equipped with the latest technology, top-class bedding, and bath amenities you wish you...

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1Thank Bill L
Laura S, Associate Sales Manager at 21c Museum Hotel Louisville, responded to this review

Thank you for reviewing 21c Museum Hotel. I'm glad you mentioned the Corner Suite and the bath amenities--they're definitely unique features in our hotel. The Corner Suite is one of our most popular rooms with its studio-style floor plan and windows over both Seventh and Main Streets! I love our bath products too--the Malin + Goetz rum bar soap is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
21C Museum Hotel Louisville is more than just a place to spend the night - it's a 91-room boutique hotel, contemporary art museum, award-winning restaurant and cultural civic center nestled in the heart of Museum Row in historic downtown Louisville. With over 5000 square feet of art-filled meeting and event space, 21c guests enjoy authentic Southern hospitality and accessible luxury while exploring the work of contemporary artists in America's only museum dedicated solely to art of the 21st Century. Whether you are visiting Bourbon Country, spending a day at Churchill Downs, or hosting a lavish Southern wedding, 21c is a modern epicenter for culture, activity and artistic expression. Applauded by Travel & Leisure Magazine as "one of the most ambitious unions of art and hospitality ever undertaken," and hailed by The New York Times as "an innovative concept with strong execution and prompt and enthusiastic service," come meet the infamous Red Penguins and discover how 21c Museum Hotel Louisville is redefining the art of hospitality. ... more   less 

Additional Information about 21c Museum Hotel Louisville

Address: 700 West Main Street, Louisville, KY 40202
Region: United States > Kentucky > Louisville
Price Range: $276 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — 21c Museum Hotel Louisville 4.5*
Number of rooms: 91
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Also Known As:
21c Museum Louisville
Hotel 21c Museum
Hotel Style:
#1 Romantic Hotel in Louisville
#2 Luxury Hotel in Louisville
#5 Business Hotel in Louisville
#6 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from 21c Museum Hotel Louisville staff and other travellers.
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Toronto, Canada
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms nearer the top floors are quieter.”
 of 5 bubbles R1536DRcharlesd, 27 Nov 2016 | Read review
“TRy the Cyclone!!!”
 of 5 bubbles Liylly, 15 Nov 2016 | Read review
“Ask for a room facing the river. Beautiful view!”
 of 5 bubbles DeborahPub, 31 Oct 2016 | Read review
“There are atrium rooms and rooms with a outside window. The outside window ones definitely have more light.”
 of 5 bubbles pes7, 23 Oct 2016 | Read review
“Do not waste your money on a luxury room. You get nothing for it.”
 of 5 bubbles adamhQ4935DY, 11 Oct 2016 | Read review
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