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Four Points by Sheraton Louisville Airport

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Four Points by Sheraton Louisville Airport
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216 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Louisville Airport
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Showing 214: English reviews
Mayfield, Kentucky
Reviewed 13 January 2017

The staff was very helpful and kind during my visit. It was during the election and much was happening, but they always went out of their way to meet my and my groups' needs. My room was neat and clean and very comfortable. I did not notice airplane noise. I would use this hotel again on the next trip.

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Helpful?
Thank NanElisaB
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

NanElisaB, Thank you for taking the time to share your experience with us. We had a great time with your group and we are thrilled that you enjoyed your stay. We can't wait to see you again, very soon!

Foxworth, Mississippi
Reviewed 1 January 2017

My first impression was positive. The desk clerk was friendly and quick. Our room was clean and spacious. The tv is huge! The fitness room is big with plenty to do; weights, yoga mats, treadmills, bikes, and ellipticals. My negatives about my stay is the cable stations didn't work. There is no breakfast included with the stay.

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Helpful?
Thank southernchelz
Altamont, Tennessee
Reviewed 25 December 2016 via mobile

Our group spent nearly three weeks here. Super job from ALL the staff from check in, to check out. Waitresses were always friendly and quick to keep us happy. The Front Desk helpful and the van driver pleasant and flexible to our needs.

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Helpful?
Thank worldtraveler220
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Thank you for your comments! We are thrilled you had a great stay and our team took great care of you. We look forward to seeing you again, very soon!

Barrie ON
Reviewed 17 December 2016

I was worried when reception couldn't find my reservation but that turned into a positive. Autumn tried diligently to find it but when she couldn't she did everything to make it right. The room was clean, traffic noise was minimal and the location was close to the airport. All of the staff were so friendly, they went beyond the standard...

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Helpful?
Thank CdnWineLover
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

CdnWineLover, We appreciate you taking the time to share your feedback with us. It was a pleasure having you stay at out hotel. I am very happy to hear that Autumn and the rest of our staff were friendly and took great care of you. We look forward to seeing you again soon!

Birmingham, Alabama
Reviewed 5 December 2016 via mobile

The front desk staff was very nice and accommodating during my stay. My room was nice and spacious. My floor was also very quiet and I didn't have any interruptions while I was sleeping. I would definitely recommend.

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Helpful?
Thank sereiyha
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Sereiyha, We appreciate you taking the time to share your experience with us! I am glad to hear you had a restful night with us. We can't wait to see you again, soon!

Greenbrier
Reviewed 21 November 2016 via mobile

Every staff member that I had interaction with was great. They were all courteous, informative and pleasant. Room was clean and spacious. Convenient to the interstate and very close to Churchill Downs as well.

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Helpful?
Thank Andrew C
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Andrew, Thank you for your review! I am so happy to hear the staff took great care of you and that you enjoyed our clean and spacious rooms. We look forward to your next visit!

Toronto, Canada
Reviewed 19 November 2016

I stayed at the hotel for three nights and enjoyed every interaction I had with the hotel staff. Each employee was courteous and professional. I'd stay back at this hotel in a minute. The stays are priced well and the hotel will go above and beyond to make its customers happy.

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Helpful?
Thank Kyle R
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Kyle, Welcome to Louisville! I am happy to hear you had a great stay with us. We strive to provide exceptional service to every guest we encounter. We can't wait to see you again!

Indianapolis, Indiana
Reviewed 15 November 2016

We love staying here! Great rooms. The people are awesome and the bar is fantastic. The hotel is close to the airport. There is a nice restaurant close by that you can walk to but the hotel restaurant is awesome and inexpensive.

Review collected in partnership with this hotel
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Helpful?
Thank Alan D
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Alan, Thank you for taking the time to share your experience. We are thrilled to know you had a great stay and enjoyed our award winning restaurant. We can't wait to see you again, soon!

Kansas
Reviewed 11 November 2016

We stayed 2 nights to celebrate my wife's birthday. Everyone was wonderful. Staff signed a card for my wife and furnished breakfast. Judy in group sales was very helpful concerning sights to see. Our room was wonderful.

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Helpful?
Thank wildcat13
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Wildcat13, We thoroughly enjoyed getting to meet you and your lovely wife while you were here for her birthday! I am glad to hear you enjoyed the card and breakfast. Thank you for mentioning Judy! She loves to go above and beyond for our guests!

Edna, Texas
Reviewed 2 November 2016 via mobile

Check in was fast with no hassle. With side doors to get in and out without having to go through entrance. Bottle of water in room was nice after a long day. Has a fridge and microwave. Coffee machine as well but coffee is some of the cheapest, nastiest ever drank. Stay away from that. Hotel had a great shower...

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Helpful?
1Thank MilesM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Derby City Delights. Whether you’re here for business, pleasure, or both, the Four Points by Sheraton Louisville Airport offers a perfect location for exploring the city. Our free airport shuttle will take you to and from Louisville International Airport (SDF), which is about five minutes away. The Kentucky Exposition Center is across the street, and we’re also close to Churchill Downs, the University of Louisville’s sports venues, and downtown’s many attractions.Service with Style. Everything you need or want is here, including a fitness center, pool, spa, business center, and helpful staff to guide you around the hotel and city. Enjoy classic American dishes and drinks at our restaurant and lounge. Our two state-of-the-art function rooms are ready to stage memorable meetings and events.Home away from Home. Our 117 spacious guest rooms are designed to help you relax when you’re on the road. Get a good night’s sleep on a plush Four Points by Sheraton Four Comfort Bed. For your convenience, each room features a refrigerator, microwave, and free extras like wireless High Speed Internet Access and bottled water. ... more   less 

Additional Information about Four Points by Sheraton Louisville Airport

Address: 2850 Crittenden Dr, Louisville, KY 40209-1116 (Formerly Country Inn & Suites By Carlson, Louisville Airport North)
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: $144 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Louisville Airport 3*
Number of rooms: 117
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Also Known As:
Country Inn & Suites By Carlson, Louisville Airport North Hotel Louisville
Country Inn And Suites By Carlson, Louisville Airport North
Country Inn Louisville
Louisville Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Louisville Airport staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Louisville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Face away from the landing pattering so towards the street vs towards the holiday inn”
 of 5 bubbles fsview11, 1 Feb 2017 | Read review
“The back side, away from the street might be quieter”
 of 5 bubbles CdnWineLover, 17 Dec 2016 | Read review
“good location, close to dinning and Churchill Downs”
 of 5 bubbles wildcat13, 10 Nov 2016 | Read review
“Our room was located at the rear so perhaps that was why it was so quiet.”
 of 5 bubbles Torontotraveller7575, 29 Aug 2016 | Read review
“I loved my room near the elevator.”
 of 5 bubbles 151arleneu, 14 Nov 2015 | Read review
5 of 5