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Hilton Garden Inn Louisville Airport

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Hilton Garden Inn Louisville Airport
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727 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Louisville Airport
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Showing 722: English reviews
Atlanta, Georgia
Reviewed 23 May 2016

We stayed at this hotel in order to attend my brother's college Graduation at U of L. The hotel is located as I would call it the hotel row, meaning there are several hotels around to choose from. Good thing is this hotel is located next to a Cracker Barrel, Waffle House and other eateries at walking distance. This Hilton...

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Helpful?
Thank Trippinsista
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Trippinsista, Thank you for taking the time to review our hotel. It sounded like you were less than impressed with our cooked to order breakfast options or were not may aware of those options. PLease feel free to contact me directly at 502 318 2343 or email at brian.hayden@hilton.com if you would like to further discuss the hotel. We...

Reviewed 22 May 2016 via mobile

One of the nicest Hilton Garden Inn I have visited. Check in was a breeze even during a busy NRA convention weekend. Rooms were spacious and well furnished. Very well lit and quiet. We never heard a peep coming from neighboring rooms or the hallway. I wish the bathroom had a vent or fan as it did steam up rather...

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Helpful?
Thank Jarrod F
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Jarrod F, Thank you for your feedback. We always strive to exceed our guests expectations. We will certainly take into consideration your thoughts on our bathroom's venting as we move forward in our renovation plans for the end of the year. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Lexington, United States
Reviewed 22 May 2016

I spent a week here recently for a business trip and it was a great visit. The room was clean and comfortable and the hotel was very nice. My only complaint would be the rude front desk staff who couldn't be bothered to assist with a simple request. This property offers nice meeting rooms and the location makes it easy...

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Helpful?
Thank Katherine B
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Katherine B, I'm glad to hear that you loved our hotel and I am very concerned about your guest service experience at the front desk. Please call me directly at 502 318 2343 or email at brian.hayden@hilton.com. I can assure you that we do not train or hire Agents that treat our guest requests in a rude way. I...

Jefferson City, Missouri
Reviewed 22 May 2016

Pool is a little small and breakfast buffet a little high but overall was an excellent place to stay. Staff was top notch! Would definitely stay again. Had a great fun filled weekend and the staff was very helpful.

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Helpful?
Thank amykB7264CP
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear amykB7264CP, Thank you for your review. We are pleased that you had an excellent experience. If I may, I might suggest looking at the hotel's bed and breakfast rate as a way to save a little on the breakfast experience. We would love to have you stay with us again for your next family or business trip to Louisville....

Ohio
Reviewed 22 May 2016 via mobile

Stayed here while we were in town for some baseball games at Jim Paterson Stadium which was right down the road. Friendly staff, room was nice and clean. No complaints from us. Kids enjoyed the pool. We did not eat on site so I can't say anything about the food.

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Helpful?
Thank mpat81
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear mpat81, We are so happy that you enjoyed your stay with us at the Hilton Garden Inn Louisville Airport. Please try our Breakfast or Dinner selection the next time you are in town. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

New York City, New York
Reviewed 22 May 2016

Good overall. Clean room and front lobby. Nice, cordial and friendly staff. Good location near the Louisville Airport. Very comfortable bed. Complimentary internet access. Sufficient parking in the adjacent parking lot.

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Helpful?
Thank Andrew K
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Andrew K, We are pleased to hear that your experience was a pleasant one at our hotel. Feel free to reach out to me at 502 318 2343 or email me at brian.hayden@hilton.com if you have further observations about our hotel. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Indianapolis, Indiana
Reviewed 21 May 2016

Excellent rooms, very clean, rooms are big! Bed very comfortable, everyone was sweet and inviting. The looks of inside and outside seems like experience hotel. Was awesome stay! Will highly stsy again!

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Helpful?
Thank kaylab194
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear kaylab194, Thank you for your wonderful review!!!! We would be happy to host your stay when you come back to the Louisville Area. We are always striving to exceed our guest's expectations and that goes for the condition of the building to the friendliness of the staff. Thank you for letting us know that we met those goals with...

Nineveh, Indiana
Reviewed 21 May 2016

Pool always over run with unattended children like they come in off the street! They had to drain pool and start over the next day. We were disappointed.... I know what your thinking but we don't have children and would like to enjoy it also but can't because children unattended an 35 or more of the ruined it for us!...

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Helpful?
Thank David W
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear David W, Please contact me directly at 502 318 2343 or email at brian.hayden@hilton.com. I would like to get a better idea of what happened so we may address this for future guests. I will hope you will consider the Hilton Garden Inn Louisville Airport again for your next stay in the Louisville area. Brian Hayden Sales Manager Hilton...

O'Fallon, Illinois
Reviewed 21 May 2016

I came to town for a Convention, at the last minute, and I was searching for hotels near my venue in person. I expected all hotels, in town, to be "Sold Out" for the convention, but the staff was able to find me a room for Thursday and a different room for Friday. Great !!! Rohan and Tyler at the...

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Helpful?
Thank drwaynedscott
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear drwaynedscott, I am so pleased to hear of your experience and so excited to hear that two of our newest Front Desk Staff members are exceeding our guest's expectations. With your permission, I will pass this along to both of them and I would like to post your review to our social media outlets. Brian Hayden Sales Manager Hilton...

Tuskegee
Reviewed 21 May 2016

This hotel has some of the most accomodating hospitality professionals in the business. The hotel environment was pleasant and my room was clean. When I reported that the heat was not working properly, someone came to remedy the situation promptly. When the problem could not be resolved, the Hilton guarantee was promptly and professionally honored. You can not go wrong...

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Helpful?
Thank Lowri M
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Lowri M, I am so sorry that you had the problem with the heat in your room, but so excited that you were pleased with the final results and solution. We are always striving to exceed our guests expectations here ate the Hilton garden Inn Louisville Airport. We would be honored if you would stay with us again. Brian...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Great American Grill
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Louisville Airport

Address: 2735 Crittenden Dr, Louisville, KY 40209-1113
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: $126 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville Airport 3*
Number of rooms: 210
Reservation Options:
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Also Known As:
Hilton Garden Inn Louisville Airport Hotel Louisville
Hilton Louisville
Louisville Hilton
Hotel Style:
#3 Green Hotel in Louisville
#7 Family Hotel in Louisville
#11 Romantic Hotel in Louisville
#18 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Louisville Airport staff and other travellers.
8 questions
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Massapequa N.Y.
over a year ago
franklin,ky

See all questions (8)

Questions? Get answers from Hilton Garden Inn Louisville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms have a great view...we had a suite which was very nice & roomy”
 of 5 bubbles KathyR902, 27 Oct 2016 | Read review
“Try not to get a room right next to elevator, other than that it is good!”
 of 5 bubbles Amyemmence, 18 Oct 2016 | Read review
“all the rooms would be the same”
 of 5 bubbles ALH442, 17 Oct 2016 | Read review
“Stay on a floor above 2 to avoid noise coming from the lobby/street.”
 of 5 bubbles 919edwinaj, 10 Oct 2016 | Read review
“Ask for a room away from the elevators if you are a light sleeper”
 of 5 bubbles Paradise_Farms, 1 Aug 2016 | Read review
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