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Hilton Garden Inn Louisville Airport

Booking.comUSD 161*
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Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 175*
USD 161*
USD 175*
USD 161*
USD 175*
USD 161*
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Hilton Garden Inn Louisville Airport
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810 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Louisville Airport
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Showing 805: English reviews
Murfreesboro
Reviewed 14 November 2016

This site takes care of its guest. Great front desk staff. I wish they would include breakfast in the price for Diamond members. Clean rooms, clean pool and decent workout facility. Good location between downtown Louisville and the airport.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank billD5062JU
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear billD5062JU, I thank you for taking the time to complete this review. I am glad that you experienced the "You Can Count on Me"service we pride ourselves on her at the Hilton Garden Inn Louisville Airport. Did anyone offer to have your Diamond bonus changed from bonus points to complimentary breakfast? If you have questions about this, feel free...

Tucson, Arizona
Reviewed 10 November 2016

The Parking is close to entrances with a great restaurant right across the parking lot. Cardinals stadium and Churchill downs are right down the street. This hotel has easy access to the airport and the downtown areas.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dan G
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Dan G, Thank you for your kind review. We try to exceed our guest's expectations with every stay. Please keep us in mind the next time to stay in the Louisville Area. We hope you will stay with us. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Windsor, California
Reviewed 8 November 2016

Solid business class hotel for anything going on at the Expo Center. I go here once a year and it's consistent. This year I actually dined at the restaurant and was SO pleasantly surprised and impressed. The Chef is awesome here, I will never walk across the parking lot to get chain food again. Cajun shrimp, risotto, steak and bananas...

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Helpful?
Thank Christine S
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Christine S, Thank you for the wonderful review. I will pass this along to our culinary staff to pass along your kudos. We as a staff strive to exceed every guest's expectations. I am so glad we did this visit also. We hope you will visit us again for your next trip to the Louisville Area. Brian Hayden Sales...

Syracuse, New York
Reviewed 7 November 2016

I had a quick trip to Louisville for work and book my typical Hilton hotel. Everything was great except it took a while for the water to heat up for my shower. I ran the water for 30 minutes before it warmed up. Everything else was great and the room was exceptional.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jeffreymZ8189IV
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear jeffreymZ8189IV, Thank you for taking the time to complete this review. I will pass your experience along to our maintenance staff so we may continue to improve our property. We as a staff strive to exceed every guest's expectations. I feel that we did not do this on your stay. I would hope you would either call me at...

Ann Arbor, United States
Reviewed 31 October 2016

Beautiful hotel, walking distance to Cardinal Stadium. Second stay in 6 months - outstanding staff and very clean rooms/lobby both visits. Wes at the bar and Tom at the front desk were friendly and helpful, no matter what we asked for!! Our favorite place to stay in the Louisville area, we will definitely come back.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank S C
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear SC, Thank you for your wonderful review. I will be sure to pass along your kind words to Tom and Wes. I'm so glad that you are keeping the Hilton Garden Inn Louisville Airport in your rotation for your visits to Louisville. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Randolph, New York
Reviewed 28 October 2016

The Hilton Garden Inn Louisville Airport hotel was the perfect locations for our Army Reunion. The Hilton Garden Inn stands tall amongst it's landscape like a beacon as you approach the Crittenden exist from the north or the south. It's large parking lot was very welcoming with it's colorful flowers and freshly groomed landscaping.....which we truly appreciated as in just...

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Helpful?
1Thank Kathy R
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Kathy R, For the Staff and Management of the Hilton Garden Inn Louisville Airport, all I can say is THANK YOU for choosing our property and bringing your special group to to us. It was an honor to host you all. I know you move choose different locations every year but if you were to want to come back...

Reviewed 25 October 2016

This is your typical, excellent Hilton Garden Inn. Very spacious rooms, beautiful lobby and restaurant area. Breakfast buffet was good, but I would not say it was great. Cooked-to-order omelet and eggs was definitely a plus. Staff is very friendly and eager to assist.

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Helpful?
Thank Kenneth H
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Kenneth H, Thank you so much for your wonderful review!!! We hope that you will keep us in mind the next time you stay in the Louisville Area. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Martin, Tennessee
Reviewed 20 October 2016

This hotel offers every amenity for the business traveler. The staff is friendly and accommodating, rooms were clean and comfortable, and the location was ideal for my needs. There was a mistake on my bill that I did not notice until I was home. When I called the hotel the problem was resolved immediately and I received an updated correction...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank souixane
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear souixane, Thank you so much for taking the time and effort to send in this wonderful review. The Staff and Management of the Hilton Garden Inn Louisville Airport strive to exceed our guest's expectations with "You Can Count of Me" service. It sounds like that is the type of service you received both on property and over the phone....

Hurst
Reviewed 18 October 2016

We primarily picked this location because of the free parking yet close location. We were very happy with our selection. We picked the King bed with whirlpool tub, the room was huge, spotless and the whirlpool was just what was needed after a long day of driving. The bed was comfortable as well. The only downside is we could hear...

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Helpful?
Thank Amyemmence
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Amyemmence, Thank you for the kind words. Our staff is always trying to exceed our guest's expectations. I hope we did that with this stay. Form Front Desk to Housekeepers to Wait Staff in the restaurant, we hoped your stay was better than you had hoped. Thank you also for letting us know about that ding. We will have...

Hobart, Indiana
Reviewed 18 October 2016

Went to the Duke Louisville football game and the location was great. You walk out the front and there is a large Police presence to help you cross the street and you just follow everyone to the game. Large clean pool with the standard small towels, water and surrounds all clean and enjoyable. The staff was friendly and helpful. The...

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Helpful?
1Thank AL H
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear AL H, I thank you for sharing your experiences at our hotel. We are striving to exceed every guest's expectation on every stay. It sounds like the firmness of ther bed and the breakfast prevented this stay from exceeding your expectations. I would ask if you could call me directly at 502 318 2343 or email me at brian.hayden@hilton.com....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Great American Grill
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
In an effort to improve the on property experience, our guest rooms will be undergoing renovations from January 9 - May 4, 2017. We apologize for any inconvenience that this may cause. Please don't hesitate to reach out to the front desk with any questions or concerns. Welcome to the Hilton Garden Inn Louisville Airport hotel. We are located in the airport corridor, five minutes from downtown. We are convenient to a variety of local restaurants, the corporate offices of Yum! Brands and attractions like Churchill Downs, the University of Louisville and the Kentucky Expo Center. Enjoy easy access to Interstate 65 and Interstate 264. Stay connected while traveling with complimentary WiFi throughout our Louisville, KY hotel. Feel at home with complimentary amenities including a 24-hour business center, fitness center, indoor pool and 24-hour airport shuttle service. The restaurant serves hearty cuisine for breakfast and dinner, and the 24-hour pantry offers beverages and snacks. Select from 9,000 sq. ft. of flexible function space for business meetings or social events. ... more   less 

Additional Information about Hilton Garden Inn Louisville Airport

Address: 2735 Crittenden Dr, Louisville, KY 40209-1113
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: $164 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville Airport 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Hilton Garden Inn Louisville Airport Hotel Louisville
Hilton Louisville
Louisville Hilton
Hotel Style:
#3 Green Hotel in Louisville
#7 Family Hotel in Louisville
#11 Romantic Hotel in Louisville
#18 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Louisville Airport staff and other travellers.
11 questions
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Questions? Get answers from Hilton Garden Inn Louisville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reserve early, especially during Derby and baseball seasons.”
articuno75, 25 Apr 2017 | Read review
“I like away from the elevator”
jimr563, 3 Apr 2017 | Read review
“get away from 2nd floor to avoid the outside lights being as bright”
benholt09, 29 Mar 2017 | Read review
“I had second floor which was not one of the updated floors but, NO charger outlet lamps or anything is my biggest complaint.”
TonkamanMN, 26 Mar 2017 | Read review
“We were on the 6th floor”
dianeshrewsberry, 18 Jan 2017 | Read review
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Prices are for 1 room, 2 adults
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