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Hilton Garden Inn Louisville Airport

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Hilton Garden Inn Louisville Airport
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771 Reviews from our TripAdvisor Community

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Showing 766: English reviews
Murray, United States
Reviewed 3 weeks ago

The only thing that I would rate it less then excellent for was the availability of reasonable breakfast cost. We thought over $12 for a breakfast, even a buffet, was much to high. The personnel were excellent and the rooms were great. This would have gotten an excellent rating had they provided a more reasonable choice for dinning.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Phyllis G
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Phyllis G, I thank you for your feedback. We value our guest's opinions. We are always striving to exceed our guest's expectations. So you are aware, the bed and breakfast rate is available and can help lower the cost of breakfast. Additionally, Hilton Honors members do have a complimentary breakfast option depending on tier. We hope you will consider...

Asheville, North Carolina
Reviewed 3 weeks ago via mobile

I stayed at the hotel for two weeks and can't say enough about the hotel staff. They were great.... The bartender was the best. The rooms were clean and comfortable. The location was good as well. Just a few minutes from downtown, Churchill, airport and the campus of the U of L.

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Helpful?
Thank Tracy C
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Tracy C., Thank you for your kind review. We strive to exceed our guest's expectations with every stay. It sounds like we may have close to this goal with your stay. I hope you will consider us again for your next trip to Louisville. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

New London, Wisconsin
Reviewed 3 weeks ago

The staff was friendly and the room was comfortable. Small bathrooms and small pool. Proximity to the Convention Center was great and this hotel is easy to find, as it is right off the interstate. The breakfast buffet offered a wide variety of food, but restaurant was understaffed.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cindy B
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Cindy B, Thank you for taking time to complete a review. We cherish all feedback on our property and very much appreciate the information on our staff. We hope that your will stay with us again next year if you will be traveling to the BMX Nationals next year.

Franklin, United States
Reviewed 3 weeks ago

Great hotel. They were able to accommodate our late arrival due to a horrible experience at a nearby hotel. The rooms were clean and big enough to fit 2 queens, roll away and a race bike. The in-room Kruerig was awesome! The staff was efficient and friendly. The hotel is located walking distance (thru 2 parking lots) to the race...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank gingere2017
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear gingere2017, We are so glad to hear that you had a great stay! we hope you will consider us if you are coming for next year's event. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Cincinnati, United States
Reviewed 4 weeks ago

My stay at this hotel was a disappointment. Hilton used to be a top flight hotelier. This location felt as if they were just going through the motions. The pool was cold and the water foul. The hot tub was so filthy the water was visibly discolored to the point that I suspected it was a health hazard. I don't...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 221donaldp
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear 221donaldp, I know our staff has reached out to you about this experience. We hope this was addressed to your satisfaction. Please let us know if there are any other things we can do for you. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Louisville, United States
Reviewed 4 weeks ago

I stayed one night and the hotel and my room were clean, quiet and comfortable. The location is great, right by the interstate, and the people at the front desk were very welcoming. I highly recommend it and would definitely stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank K4233FXleslies
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear K4233FXleslies, We, at the Hilton Garden Inn Louisville Airport, thank you for taking the time to write such a wonder review about your time here at our property. We are looking forward to your next rip to our property for a longer stay. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Little Rock
Reviewed 4 weeks ago

This hotel is clean, updated, and has a friendly staff but missing on the details. My water was not in the room and the coffee maker was missing a part needed to make coffee. The pillows were flat also. The food at the restaurant was excellent as were the cookies in the lobby. You'll probably pay a premium price for...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank LittleRockJim
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear LittleRockJim, We strive to exceed every guest's expectations every stay. It sounds like this is not the case with this stay. I am so sorry. I would ask that if you would like to share more about your stay, feel free to reach out to me directly at 502 318 2343 or email me at brian.hayden@hilton.com. We hope you...

Lafayette, Indiana
Reviewed 5 weeks ago

Amazing stay allowing us to relax and enjoy our time away from home. All amenities are top notch and hotel staff are professional and courteous. Located in a great area that offers safety, restaurants and entertainment.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank annettek360
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear annettek360, Thank you for your wonderful review. We always strive to exceed our guest's expectations with every stay. We hope you will consider the Hilton Garden Inn Louisville Airport the next time you are in the Louisville Area. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Richardson, United States
Reviewed 5 weeks ago

During my stay, I was greeted by friendly and helpful staff that made me feel at home, like I was with family the entire weekend I was there. I enjoyed the trip. They arranged easy travel to and from the airport and the meals were excellent.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kevin T
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Kevin T, We thank you for your kind words. The Hilton Garden Inn Louisville Airport tries to exceed every guest's expectations with a Bright Hearted stay. I'm so glad you had this type of experience. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Wrightsville, Georgia
Reviewed 23 January 2017

I have stayed several times and this hotel never disappoints. Easy to get to most every area and especially the airport. Breakfast is great and staff is Always accommodating!! I love the Keurig coffee makers in the room!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank michelle w
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear michelle w, Thank you for your wonderful review!!! We are always striving to exceed our guest's expectations with Bright Hearted Service. We hope you will consider staying at the Hilton Garden Inn Louisville Airport the next time you are in the Metro Louisville Area. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Great American Grill
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
In an effort to improve the on property experience, our guest rooms will be undergoing renovations from January 9 - May 4, 2017. We apologize for any inconvenience that this may cause. Please don't hesitate to reach out to the front desk with any questions or concerns. Welcome to the Hilton Garden Inn Louisville Airport hotel. We are located in the airport corridor, five minutes from downtown. We are convenient to a variety of local restaurants, the corporate offices of Yum! Brands and attractions like Churchill Downs, the University of Louisville and the Kentucky Expo Center. Enjoy easy access to Interstate 65 and Interstate 264. Stay connected while traveling with complimentary WiFi throughout our Louisville, KY hotel. Feel at home with complimentary amenities including a 24-hour business center, fitness center, indoor pool and 24-hour airport shuttle service. The restaurant serves hearty cuisine for breakfast and dinner, and the 24-hour pantry offers beverages and snacks. Select from 9,000 sq. ft. of flexible function space for business meetings or social events. ... more   less 

Additional Information about Hilton Garden Inn Louisville Airport

Address: 2735 Crittenden Dr, Louisville, KY 40209-1113
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: $176 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville Airport 3*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity, Cheap Tickets and Priceline so you can book your Hilton Garden Inn Louisville Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Louisville Airport Hotel Louisville
Hilton Louisville
Louisville Hilton
Hotel Style:
#3 Green Hotel in Louisville
#7 Family Hotel in Louisville
#11 Romantic Hotel in Louisville
#18 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Louisville Airport staff and other travellers.
9 questions
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Questions? Get answers from Hilton Garden Inn Louisville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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