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La Quinta Inn & Suites Louisville

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La Quinta Inn & Suites Louisville
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263 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Louisville
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Showing 263: English reviews
Casstown, Ohio
Reviewed 25 April 2016

Very disappointed in this hotel. We stayed here under a group reservation for a soccer tournament. The customer service was poor, the staff seemed unable or unwilling to assist with any of our requests. Upon getting into our room we found our bedside table to be sticky with what appeared to be syrup from the previous guest's breakfast. The remote...

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Helpful?
Thank Melissa M
Management response:

Dear Guest, Thank you for choosing our hotel for your recent stay, our team is apologize for the inconvenience, We are truly sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. again we...

Eagle, Idaho
Reviewed 22 April 2016

This property is nothing special. Could use some updating. But it's clean and in a quiet location. My only complaint was that they just seem to do things on the cheap. Primarily this was noticed in the morning at breakfast. The poor girl working the front desk was also working the breakfast, and she struggled to do both. On both...

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Helpful?
Thank Stan T
Management response:

We are truly sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding...

Waukesha, Wisconsin
Reviewed 15 February 2016

We recently stayed at La Quinta in Louisville, KY. Hotel was very nice. Staff was friendly and helpful. Rooms were clean and comfortable. It was a great place to get some rest and relaxation before hitting the road again. We booked two rooms for two adults while on the road using a mobile app and upon arrival the front desk...

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Helpful?
Thank Cheryl S
Management response:

Thank you so much for your review. Our staff thanks you for recognizing their hard work, its always nice to get positive feedback! We also appreciate you noticing our healthy breakfast and room clean comfortable options. Thank you for choosing us for your travel needs and we hope to see you again in the future!

Reviewed 28 January 2016 via mobile

I recently visited La Quinta on business. When I arrived I was greeted by very friendly staff! The room was very clean and the beds were great! The pool area and gym were in great shape and well taken care of. The staff there was so nice and helpful and I could tell they cared about their guests.

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Helpful?
1Thank Kristy S
Management response:

We thank you so much for staying with us on your visit to Louisville. I am so happy to hear that you enjoyed your time with us. We appreciate you taking the time to review us here on Trip Advisor and sharing your experience with others. We look forward to your next visit with us. You Can Count On Us!!!!!!!

Grambling, Louisiana, United States
Reviewed 10 January 2016

The quality of the hotel was excellent, with clean and friendly environment. The customer service was great, and the manager was very friendly and helpful with providing good information and service. The indoor swimming was a good addition, and the gym and elevator was spacious and clean.

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Helpful?
1Thank Sanjeev K
Management response:

Thank you so much for your wonderful review of us here on Trip Advisor AGAIN!! We really appreciate our loyal guests and we are so thankful to have you stay with us! Thank you again!

Kentland, Indiana
Reviewed 1 January 2016 via mobile

Not a bad hotel. Our room was very clean and looked nice. Check in was fast. We did have to switch our room because the first one had heat issues. The receptionist changed our quickly and the new room was great. I'd recommend staying here.

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Helpful?
Thank Jacob S
Management response:

Thank you for choosing our hotel for your recent stay, our team is apologize for the inconvenience during your stay, we are trying to get everything done, as soon as possible, please give us another chance on your future visit to Louisville, thank you.

Dayton, Ohio, USA
Reviewed 17 December 2015

Location, quality, friendliness, cleanliness are adjectives that bring me back to this hotel. I'm near shopping, a variety of eateries, fuel and highway markings into and out of the city. It's easy to get a good night's sleep.

Review collected in partnership with La Quinta
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Helpful?
Thank lyndaw541
Management response:

Thank you so much for choosing the La Quinta Inn & Suites East for your stays with us. We would have definitely worked with you to make sure that you had the most comfortable stay possible. We thank you so much for your review and we are glad that you enjoyed your experience. We look forward to welcoming you back...

Murfreesboro, Tennessee
Reviewed 11 December 2015

I reserved two rooms over the Thanksgiving holidays, one with a sofa sleeper and two queens. The sofa sleeper bed was so old and antiquated that no one could sleep on it. Even adding two extra layers of blankets on the mattress (springs) did not fix it. The smoke detector started chirping at 7:30 in the morning, and when we...

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Helpful?
Thank Paula M
Management response:

I want to apologize that we did not meet your expectations during your stay with us. I'm sorry that your bed and ac was not in the proper working condition, we do our best to try and make sure each of the beds are in the best shape and I apologize that we fell short of this. We do thank...

Chapel Hill, North Carolina
Reviewed 10 December 2015 via mobile

This hotel is centrally located right off Howey 64 in Jefferson just outside Louisville KY. It's very clean, other residence are hospitable and the facility is run by a great friendly staff. Plenty of parking is available, there is a workout center and a small pool. I'm staying long term and again when I return ....

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Helpful?
1Thank TorolocoNC
Management response:

Dear TorolocoNC Thank you for choosing our hotel for your recent visit to Louisville, ky. We are thrilled to hear that you have enjoyed your hotel accommodation, we kindly appreciate your business, it was our pleasure to have you as our guest, please come back and stay with us again.

Goshen
Reviewed 5 December 2015

Hotel was clean and attractive. Sept very comfortable. Room HVAC unit was a little noisy so I turned it off and the room stayed at a comfortable temperature. Location of hotel was perfect with plenty of restaurants nearby.

Review collected in partnership with La Quinta
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Helpful?
Thank Paul W
Management response:

Thank you for taking time to provide feedback about your recent stay. We would like to apologize for the issues you experienced during your stay. This is certainly not up to our usual high standards. You can be assured that we will take immediate action to correct these issues. Input from valuable guests, such as you, allows us to continually...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Our hotel is located in the heart of Kentucky, only minutes from major area companies and businesses, sports and recreation facilities, and wide-ranging area attractions. Whether you are a traveling corporate executive here on a sightseeing vacation, or just here visiting family and friends, our friendly and courteous staff is here to offer you a warm welcome. We are a bluegrass town with enriched southern culture and character, and you can choose from hundreds of dining, shopping, and local business options in this area. Make the most of your stay with our modern amenities and first-class features not far from all the best sights of the city. The Kentucky Derby may be a top destination in Louisville, but it is certainly not the only draw to this popular area. This city is located along the southeastern border between Kentucky and Indiana at the Ohio River. In fact, locals love to call this metro region "Kentuckiana" because it connects the commercial, economic and social interests of two states. Bottom line, it's a premier spot for the traveling business professional. And, as an area that has a sphere of influence that is both Southern and Midwestern, the distinct local culture charms wide-ranging visitors for leisure travel. Chockfull of annual festivals, it's impossible to choose just one reason to come to this area. Thunder over Louisville, for example, is the largest annual fireworks display in the country. With the city's love of independent art, music, and business, Louisville also boasts a booming indie scene. ... more   less 

Additional Information about La Quinta Inn & Suites Louisville

Address: 1501 Alliant Ave, Louisville, KY 40299.0
Region: United States > Kentucky > Louisville > East Louisville
Price Range: $129 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Louisville 2.5*
Number of rooms: 59
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Louisville staff and other travellers.
2 questions
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Long Island, New York
over a year ago
Saint John
over a year ago

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Questions? Get answers from La Quinta Inn & Suites Louisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are traveling with your dog you are usually given a room on first floor, which is very convenient.”
 of 5 bubbles Bulldogfamily2015, 6 Feb 2017 | Read review
“1st floor close to Ice machine”
 of 5 bubbles X6523GYmichaelb, 28 Dec 2016 | Read review
“First floor is the easiest when traveling with a pet. Pretty quiet area, so doesn't really matter what side of the building you are on.”
 of 5 bubbles CAMermaid, 17 Oct 2016 | Read review
“Need to get mold out of the bathroom. Felt dirty after I took a shower. I couldn't wait to get home to take a shower”
 of 5 bubbles lorrih545, 2 Oct 2016 | Read review
“If you have dogs, ask for a room by the back stairway, which is closest to the dog area”
 of 5 bubbles brendar433, 1 Sep 2016 | Read review
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