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Courtyard Louisville Airport

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Courtyard Louisville Airport
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232 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Louisville Airport
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Showing 232: English reviews
Palm - Eagle Beach, Aruba
Reviewed 7 April 2016 via mobile

Clean rooms and common areas, but only the bare basics in the rooms. Paper thin walls, so can hear lots of noise from other rooms and hallway. Very skimpy sheets/comforter, so can't make room comfortably cool for sleep. Like the shuttle advice to airport, which was fast and efficient.

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Helpful?
Thank Bob S
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for staying with us and for taking the time to share your comments. We are glad that you found our hotel clean and enjoyed our shuttle service. I will certainly share your comments with our leadership team so that we can continue to find ways to improve our guest's experience. Thanks again and we hope to welcome you...

Reviewed 24 March 2016

One of the nicer hotels in SDF and close to the airport. Dinning and shopping with in a short drive. Clean rooms and common areas and great meeting area in lobby. Don't forget about the git ya going breakfest in the morning!

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Thank Paul V
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for the fantastic review! We appreciate you staying with us and hope that we will see you again soon!

Encinitas, California
Reviewed 17 March 2016

From the moment you walk in, everything you need is addressed. Every facet needed for business is there, the Bistro is perfect if you are hungry and don't have the time or energy to go out, and the staff is amazingly friendly and helpful. Love that Kentucky friendliness. As for sites, it truly is located within 10 minutes from the...

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Helpful?
Thank DKool
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for the outstanding review! We are elated to hear that you had an excellent stay and hope to welcome you back again soon.

Reviewed 15 March 2016

On check-in, I was told that I was not getting the room that I reserved because they had over-committed. I reserved a room with 2 queen beds and pull out couch and ended up getting a room wth 2 double beds. With 2 adults and 2 kids this was not enough room to sleep comfortably. Very disappointed. The charge was...

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Helpful?
Thank Shawn S
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for staying and for taking the time to share your feedback. Please forgive us for not having your reserved room available. I have followed up with our front office team to ensure that this was a one-time occurrence and not something that we would expect to repeat. I hope that all other aspects of your stay were exceptional...

Chicago, Illinois
Reviewed 10 March 2016

This is a pretty standard Courtyard. Room is fine -- clean, good heat, no noise. Pool. Fitness center equipment could use a little tuning up, but was OK. Breakfast isn't free, but has quick service for a decent array of entrees.

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Thank zbicyclist
Reviewed 14 February 2016 via mobile

We arrived in town a day early to set up a trade show. The staff at the hotel was helpful and friendly. The location was just outside the fairgrounds and the staff helped us find a place to eat. We would recommend this location to anyone that has an event at the fairgrounds.

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Thank Terry N
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

We appreciate you staying and providing your feedback. We are very fortunate to have our great location so close to the Kentucky Expo Center, the airport, and other points of interest. It is wonderful to see that you had a great stay and we thank you for your endorsement. It would be our pleasure to welcome you back on your...

London, Kentucky
Reviewed 12 February 2016 via mobile

I was recently in Louisville for the Progressive Boat & RV Show. Staff was friendly, rooms were clean and very comfortable beds. Really enjoyed the lobby with plenty of space to get to yourself. My only problem was with no free coffee in the lobby. The Starbucks from the bistro was good but would rather have some free house coffee...

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Helpful?
Thank Josh M
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

We appreciate you choosing our hotel. Thank you for taking the time to share your review. We appreciate your kind comments and are glad to see that you enjoyed your stay. While the Courtyard brand has moved away from complimentary coffee in the lobby, we are proud to offer two fresh options. As you mentioned we are proudly serving Starbucks...

Massillon
Reviewed 10 February 2016

We stay in Marriott hotels quit often. This hotel did not represent what I have come to expect from the Marriott chain. The room decor was somewhat dated. we had no water pressure and ran out of hot water. Their lobby is open to the public and we were kept awake past 11:30 due to the noise. Our room was...

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Thank Cynthia P
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for your review and for choosing to stay with us. Please accept our deepest apologies for the plumbing and noise issues experienced during your stay. I have shared your feedback with our engineering team to ensure we eliminate any possible issues. I am glad that our staff responded accordingly, however, I understand that a lost night's sleep cannot...

Reviewed 8 February 2016

I've stayed at this location several times. They maintain what you expect from a Courtyard experience, and it's a minute from the airport. This location is my first choice when I'm in the area. The staff is friendly and always willing to help.

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Thank Kevin R
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you so much for your kind comments! We appreciate your loyalty and are elated to hear that our hotel is your first choice in the Derby City! It is our pleasure to have you as our guest and our team remains dedicated to providing an excellent experience every time. We look forward to welcoming you back soon.

Reviewed 22 January 2016 via mobile

Room was nice and clean, however the Internet was very spotty in the room (difficulty staying connected). You can get a Starbucks downstairs in the morning along with breakfast if you would like (of course at the customer expense). Exactly as described and what you would expect. No troubles here.

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Helpful?
Thank Hwolk
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thanks for staying with us and for taking a moment to review our hotel. We're glad to hear that you had an enjoyable stay overall. We are proud to serve Starbucks and get great reviews about this amenity. I will follow up with Engineering and IT to investigate anything that could be slowing down our internet. We recently doubled our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Airport

Address: 819 Phillips Ln, Louisville, KY 40209-1329
Region: United States > Kentucky > Louisville > South Side
Price Range: $163 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Airport 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Louisville Airport staff and other travellers.
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Questions? Get answers from Courtyard Louisville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on the 6th floor facing the road. I had no issues with aircraft noise”
 of 5 bubbles MSM19, 15 Dec 2016 | Read review
“Well almost quiet except when UPS and FEDEX planes were taking off in the early hours.”
 of 5 bubbles RVT49, 1 Nov 2016 | Read review
“The staff really means it when they say they are there to make your stay great. Don't hesitate to take advantage of their hospitality.”
 of 5 bubbles paulwL6711KL, 25 Sep 2016 | Read review
“Pick a room facing the back of the hotel.”
 of 5 bubbles Tvsalesman, 23 Sep 2016 | Read review
“Second floor - room 211 is spacious”
 of 5 bubbles thact, 26 Jul 2016 | Read review
5 of 5