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Courtyard Louisville Airport

Booking.comUSD 115*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Courtyard Louisville Airport
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235 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Louisville Airport
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Showing 235: English reviews
Kansas City, Missouri
Reviewed 24 July 2016 via mobile

Check in & out was easy and rooms were adequate in size and decor. We did have to move to another room because of lipstick stains on our bedding. When we moved into our new room, there were sticky spots on the bathroom doors and wall. The carpet wasn't swept very thoroughly. It wasn't disgustingly dirty but I never felt...

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Helpful?
Thank Chadndee
William G, General Manager at Courtyard Louisville Airport, responded to this review

Chadndee, Thank you for taking the time to review our hotel. We greatly appreciate it! I am grateful you found our rooms to be a nice size and that the front desk experience was a positive one. Thank you for sharing your experiences as it relates to housekeeping and our restaurant. I am going to share this information with our...

Bellevue, Ohio
Reviewed 15 July 2016

The hotel itself it very well maintained, very clean and comfortable. While we stayed for a basketball tournament, it is conveniently located just yards away from the Expo Center and the amusement park. The only downfall was no free breakfast, but again, they cater to the business traveler and not the family staying for a number of days. My story-...

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Helpful?
Thank Mike S
William G, General Manager at Courtyard Louisville Airport, responded to this review

Mike S, Thank you so much for the glowing review of your stay. I am thrilled that our staff was able to turn a negative situation into a positive one! The team really enjoyed hearing your feedback from your review. We are excited to have you and your family back here with us again in the future. Have a great...

Rocky Mountain National Park, Colorado
Reviewed 14 July 2016

Stayed here two nights. Was worried it would be too noisy to sleep as it was filled to capacity with a ton of teens. My room was across from the elevator as well. I slept soundly. The rooms are clean and comfortable. The staff is pleasant and helpful. Easy access to airport and major roads in Louisville. Would stay again.

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Helpful?
Thank nevera
William G, General Manager at Courtyard Louisville Airport, responded to this review

Nevera, Thank you for reviewing our hotel on your recent trip to Louisville. We are very happy you found our rooms to be clean and our staff friendly! Those are our top two goals with all of our guests. We appreciate you taking the time to let us know and look forward to your next visit to see us in...

Reviewed 12 July 2016 via mobile

The location is great, right next to the hoghway so it's super convenient to downtown. Close to Churchill Downs for horse racing buffs. The hotel itself is pretty good, though needs a little updating. Staff was mixed, the clerk who checked me in was a little grumpy but everyone else I interacted with was polite. Rooms are a bit cheaper...

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Helpful?
Thank luedtkee
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear luedtkee, Thank you so much for staying with us at the Courtyard Louisville Airport and for sharing your feedback about your stay. I am excited to hear you enjoyed the location of our hotel. We do hope to see you again when visiting Louisville. Sincerely, Michael--GRM

Cincinnati
Reviewed 5 July 2016

Just stayed for one night. Quick check-in, super friendly staff. This location is right off a major highway interchange, making access to all areas of Louisville very simple. Close to the Fairgrounds and Airport. Phillips Ln. is not a busy road, which is also a plus. My room had a fridge, no microwave, and in-room coffee. Note; beware of the...

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Helpful?
Thank bagspackedCincinnati
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear bagspackedCincinnati, We are delighted that you were our guest and thank you for sharing your wonderful feedback about your recent visit. We are glad you enjoyed our location to many major attractions. We are especially happy to hear that you enjoyed our friendly staff. Thanks again, and we look forward to seeing you at the Courtyard Louisville Airport the...

San Ramon, California, United States
Reviewed 23 June 2016

Great location close to the airport, University and Churchill Downs. The property is nice and the staff helpful. There is not much within walking distance to the hotel but of you have a car everything in louisville is fairly close.

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Helpful?
Thank Roy N
William G, General Manager at Courtyard Louisville Airport, responded to this review

Roy N, Thank you so much for the positive review of our hotel. We are glad to enjoyed the location and the staff service while you were here. Please do come see us again soon!

Kansas City, Missouri
Reviewed 12 June 2016

This hotel has lots of great perks--I'll start with those and then clarify our poor service experience. PERKS: Indoor pool, GREAT location (within 20 minutes of every attraction including Churchhill Downs and Louisville Slugger museum as well as other museums), comfortable rooms, great exercise room, free wifi, etc. CONS: The pool is very small. The sign posted says no more...

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Helpful?
Thank linnie104
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear linnie104, We appreciate your telling other travelers about our wonderful hotel and excellent location. Thank you for your business and thorough description of your most recent stay. I am sorry we fell short in our service delivery. We will share your feedback with appropriate individuals at the hotel to ensure this does not happen again. We hope you'll make...

Reviewed 29 May 2016

Usually when we travel to Louisville we stay downtown, but I knew my hubby and I planned on spending most of our time in the Highlands and were going to Uber there so we decided to stay by the Expo Center since we were attending the flea market there the next day. We booked our room through Priceline's Express Deals...so...

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Helpful?
Thank Dani G
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear Dani G., Thank you for sharing your positive experience with the TripAdvisor Community. Our location and the convenience to the airport, the expo center, Kentucky Kingdom brings many guests back year after year. We value your business and hope to see you again in the near future. All the Best, Michael-CRM

Reviewed 21 May 2016 via mobile

Not the best courtyard I've been to. This is a great location for any fair/expo event. The rooms were kept well enough, but it seems like they are cleaned and stocked at the "just enough" level. Basically as quiet as your neighbors are, but nothing out of the usual. The on premise Bistro is the only food unless you get...

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Helpful?
Thank DAVID O
William G, General Manager at Courtyard Louisville Airport, responded to this review

Dear David O, Thank you for reviewing our hotel. We greatly appreciate your feedback and are grateful to hear your kind commentary regarding the condition and cleanliness of the hotel and staff service you received while you were with us. I apologize that you felt the room rate was too high during your stay. I assure you that we compare...

Rogers, Arkansas
Reviewed 19 May 2016

I stayed at this hotel 5 different times for recent business reasons. They are very courteous and accommodating. The hotel has recently been updated and the folks in the cafe are awesome. Very convenient to the airport, easy to get around from this spot. Great eating places near as well. The only issue I had was once an entire floor...

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Helpful?
Thank Sandy C
William G, General Manager at Courtyard Louisville Airport, responded to this review

Dear Sandy C, Thank you so much for your review of our hotel! We love hearing feedback from our guests and greatly appreciate your positive comments regarding our Bistro team members. I apologize there were some noise issues during the overnight and that is something we will do a better job with in the future. We are very excited to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Airport

Address: 819 Phillips Ln, Louisville, KY 40209-1329
Region: United States > Kentucky > Louisville > South Side
Price Range: $146 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Airport 3*
Number of rooms: 150
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Louisville Airport staff and other travellers.
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Questions? Get answers from Courtyard Louisville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
lancereyn0, 18 Apr 2017 | Read review
“My room was on the 6th floor facing the road. I had no issues with aircraft noise”
MSM19, 15 Dec 2016 | Read review
“Well almost quiet except when UPS and FEDEX planes were taking off in the early hours.”
RVT49, 1 Nov 2016 | Read review
“The staff really means it when they say they are there to make your stay great. Don't hesitate to take advantage of their hospitality.”
paulwL6711KL, 25 Sep 2016 | Read review
“Pick a room facing the back of the hotel.”
Tvsalesman, 23 Sep 2016 | Read review
5 of 5
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USD 115* /night
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Prices are for 1 room, 2 adults
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