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Courtyard Louisville Airport

819 Phillips Lane, Louisville, KY 40209
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Close 
  • Kentucky Kingdom
    0.8 km
  • 3 star hotel
  • Free Wifi
Reviewed 16 December 2016
Another Excellent Stay
Loved my room. Bed was comfortable. Pillow selection was good... more
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226 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Kansas City, Missouri
Reviewed 5 days ago NEWvia mobile

Hotel was decent. Rooms a little warn out, but friendly and nice staff. I had an issue with the heater and got service right away and then moved my room. Bistro is pricey for meals and extremely slow. Tuesday and Wednesday morning 1 person running it. Finally 2 people on Thursday but they weren't focused on service! I don't think...

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Helpful?
Thank KStaterinMO
William G, General Manager at Courtyard Louisville Airport, responded to this review

Dear KStaterinMO, Thank you very much for taking the time to review our hotel regarding your recent visit. Thank you so much for the positive feedback regarding the staff and the speed in which your maintenance request was handled. We always appreciate hearing feedback like this! I do apologize that your stay was not exceptional due to the speed of...

Frankenmuth, Michigan
Reviewed 16 December 2016

Loved my room. Bed was comfortable. Pillow selection was good. Room was spotless. The cleaning staff were very personable and well attending to detail. The value was excellent. This hotel has been recently remodeled and I don't think you could go wrong by staying here. It is close to the airport, but also centrally located for access to all areas...

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Helpful?
Thank MSM19
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear MSM19, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Safe Travels, Michael

Warrenville, Illinois
Reviewed 17 November 2016

Hilton Garden Inns and Courtyards by Marriott are my two lodging preferences. But I doubt I will be booking at this one again any time soon. I do not know what the issue is, but it seems as though the staff was untrained. When I checked in - that was a struggle. The restaurant was out of many of the...

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Helpful?
Thank Brian J
William G, General Manager at Courtyard Louisville Airport, responded to this review

Dear Brian J, Thank you for taking the time to review our hotel regarding your recent stay with us. We greatly appreciate the feedback! I would like to apologize that elements of your stay were not exceptional and I assure you we will use this feedback to focus on improving in those areas. I hope you will consider trying us...

Westminster, Maryland
Reviewed 11 November 2016

I was greeted by a courteous front desk, was pleased with a room that was nicely decorated and a particularly comfortable bed. The room was spacious. The one downfall was the room temperature was difficult to regulate and the thermostat was not cooperative. Also, the buffet breakfast was WAY overpriced.

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Helpful?
Thank Jeff M
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

While I was happy to hear that you enjoyed your stay, I was disappointed to read your that you experienced an issue in your room and I hope that this did not leave a negative impression on you. We hope to welcome you back again soon! Safe Travels, Michael--GRM

Las Vegas, Nevada
Reviewed 2 November 2016

Flew in for a funeral over the weekend. Courtyard is about 5 minutes or less from airport. Easy in and out. Hotel staff very professional and pleasant. Rooms clean as one would expect. There must be some theme park near by as you can see the track for a roller coaster type ride. Time did not permit checking it out....

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Helpful?
Thank RVT49
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Thank you for your awesome four-star review. We are glad you enjoyed out location. I am sorry to hear about your loss. Please join us again under better circumstances and hopefully we can earn that coveted fifth star. Safe Travels, Michael

Saddle Brook, New Jersey
Reviewed 29 October 2016 via mobile

Stayed 6 days, I'm one of those people who get irritated when someone looks at a text when attending me!!!! They should ban personal cellphone use during work hours!!! The coffee bar was not open at 6:30 and I had to go to a gas station to get my fix😔. Bartender was good. All in all just ok.

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Helpful?
Thank Roberto R
William G, General Manager at Courtyard Louisville Airport, responded to this review

Dear Ramosr1974, Thank you so much for reviewing our hotel regarding your recent stay with us. I am sorry your stay was not exceptional in every way but I greatly appreciate you taking the time to provide very valuable feedback. Thank you for your positive feedback regarding our bartender as well. I have shared your comments with our desk and...

Woodbine, Maryland
Reviewed 29 October 2016

I had a one night trip to Louisville on business. The hotel location for back and forth to the airport could not have been better (literally 2 minutes door-to-door). The shuttle service was available to any location within a 2 mile radius, also convenient for running out to get a bite. My flight into town arrived early in the day...

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Helpful?
Thank MommaMyers
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear MommaMyers, Thanks for the amazing review! We appreciate your kind feedback and recommendation to future visitors. Please join us again on your next adventure so we may provide that remarkable service we are known for, and hopefully earn that coveted fifth star. We look forward to seeing you when your travels bring you back to Lousiville. Safe Travels, Michael--GRM

Indianapolis, Indiana
Reviewed 28 October 2016 via mobile

Very nice reception area. The room was like all Courtyards, but the thermostat was difficult to adjust. The digital numbers weren't working right. I finally figured out how to move from heat to air but then spent a cold night.

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Helpful?
Thank Scuffy13
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

We are glad you enjoyed your stay at the Lousiville Courtyard. I'm sorry thermostat experience did not match the rest of your stay. Thank you for your feedback. Safe Travels, Michael--GRM

Reviewed 23 October 2016 via mobile

After a long day of setting up a trade show I arrived at the Courtyard. The front desk staff was friendly and quick to help get me checked in. I then visited the Bistro and was also greeted by a friendly server. Thanks for a great visit.

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Helpful?
Thank Terry N
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear Terry N, Thank you for taking the time to write a review and providing us with your honest feedback about your recent stay at the Louisville Courtyard Airport. I appreciate the wonderful comments mentioned while attending your trade show. We look forward to your return to Courtyard Louisville Airport. Safe TRavels, Michael GRM

San Diego, California
Reviewed 21 October 2016

The hotel is located close to the airport and offer free shuttle service. The rooms were spacious, very comfortable bed and other furnishings. A nice large TV. Free Wi-Fi. I purchased the breakfast package and won't recommend it. They don't tell you that the breakfast comes with a very limited selection. The rooms are well equipped for business travelers. A...

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Helpful?
Thank LGoehle
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear LGoehle, Thank you for taking the time to write a review from your recent stay at Courtyard Louisville Airport! We are so pleased that you enjoyed your visit - everything from the shuttle, our rooms, WiFI, TV, and service. Your thoughtful comments are truly appreciated. We are always extremely delighted to hear such positive feedback from our guests. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Airport

Address: 819 Phillips Lane, Louisville, KY 40209
Region: United States > Kentucky > Louisville > South Side
Price Range: $148 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Airport 3*
Number of rooms: 150
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Louisville Airport staff and other travellers.
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Questions? Get answers from Courtyard Louisville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on the 6th floor facing the road. I had no issues with aircraft noise”
 of 5 bubbles MSM19, 15 Dec 2016 | Read review
“Well almost quiet except when UPS and FEDEX planes were taking off in the early hours.”
 of 5 bubbles RVT49, 1 Nov 2016 | Read review
“The staff really means it when they say they are there to make your stay great. Don't hesitate to take advantage of their hospitality.”
 of 5 bubbles paulwL6711KL, 25 Sep 2016 | Read review
“Pick a room facing the back of the hotel.”
 of 5 bubbles Tvsalesman, 23 Sep 2016 | Read review
“Second floor - room 211 is spacious”
 of 5 bubbles thact, 26 Jul 2016 | Read review
5 of 5