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Holiday Inn Express Louisville Northeast

02/04/2017 03/04/2017
1 room 2 adults 0 children
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Holiday Inn Express Louisville Northeast
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102 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Louisville Northeast
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Showing 102: English reviews
Atlanta, Georgia
Reviewed 4 May 2016

Holiday Inn franchise never turns me down. This one is good. Bed and sheets are all clean and comfortable. Bathroom and towels are all clean. No moldy smell. Breakfast is decent and the location is free of crowd and traffic. I stayed here to watch the fireworks in Louisville and we will come back!

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Helpful?
Thank Melissa B
Rocky P, Manager at Holiday Inn Express Louisville Northeast, responded to this review

We are glad that your stay was comfortable and enjoyable. We thank you for staying with us.

Dallas Texas
Reviewed 27 April 2016

We stayed in this hotel for three nights while we traveled with a group of students. We did not chose this hotel for the group. The staff was friendly and professional. Our check in/out was easy and efficient. The complimentary breakfast had a good selection. Our room was clean and well appointed. If I had anything negative to say about...

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Helpful?
Thank ATexasMom
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, ROCKY PATEL

Louisville, Kentucky
Reviewed 13 April 2016

Not only was the room in poor condition, peeling wallpaper, holes, cracked tile... After I returned home and checked my credit card, I noticed that I was charged for a second night that I had cancelled in advance. When I spoke to Mr. Patel about their mistake he became highly irritated claiming I did not cancel the room, refused to...

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Helpful?
Thank kmbr2016
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

I do not know who this guest is or what the issue is , if you would like us to look into this please feel free to call or email us. Thank you. Rocky Patel Guest Service Manager

Conover, North Carolina
Reviewed 30 March 2016 via mobile

The good: Nicole at the front desk. She is awesome and needs a raise. The Bad: 1) fitness center / pool hours: I often get in after 10pm. Either extend hours or give the desk clerk discretion to let someone in after 10. 2) breakfast cereal is only sweet stuff. Have some cereal for grown ups. These are issues with...

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Helpful?
Thank RoadKing2929
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

I hope you would explain more so that we can take care of your issues

Norton Shores, Michigan
Reviewed 27 March 2016

We were greeted by English speaking staff who were professional and friendly. Yay.The room was spacious and clean. The corners were spotless. Bathroom was fully stocked and super clean. Bed was just right and had 4 pillows. This was a great room in an easy location and I'd definitely stay again. Others were enjoying the warm pool and hot tub...

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Helpful?
Thank greenjackie
Rocky P, Guest Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Guest Service Representative

Rochester, United States
Reviewed 18 February 2016

I love this hotel, have stayed here many times on business. They seem to always be working to keep things updated and fresh. There are 60" TV's in every room, the suites have a nice sitting area. The pool and exercise room are separate from the the sleeping areas. Wifi, parking and a decent breakfast are free. That's about $50...

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Helpful?
Thank Robb W
Elizabeth D, Public Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Patel Guest Service Manager

Harpster, Ohio, United States
Reviewed 15 February 2016 via mobile

We travel frequently and always try to stay at Holiday Inn Express. I called from the Highway during a Snowstorm, was passed along to the IHG specialist (automated system) it took another 6 minutes before I actually spoke with a human. Finally got the room booked, made it to the hotel, had to wait at the front desk while the...

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Helpful?
Thank Billie C
Rocky P, Public Relations Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Rocky Patel Guest Service manager

Reviewed 21 December 2015 via mobile

Down here for a few weeks for work. Very nice rooms and a nice big tv. Fridge, microwave in room is a plus. Only down fall is the shower curtin doesn't stick to wall real well, so you get a wet floor when you shower.

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Helpful?
Thank Michael S
Elizabeth D, Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Patel Guest Service Manager

Reviewed 11 December 2015

It was clean and tidy. The beds were very clean and very soft, and a nice 50" TV made relaxing great and comfortable. I slept like a rock! And the staff were great as well. Def will stay here again soon.

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Helpful?
Thank Dustin H
Elizabeth D, General Manager at Holiday Inn Express Louisville Northeast, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Rocky Patel Guest Services Manager

Moline, Illinois
Reviewed 2 November 2015

Good hotel, but front desk person chastised me when my key was demagnetized. It actually happened twice and two days. My key was NOT next to a cell phone or anything that wiped out the magnetic strip, but yet I had to twice go back back to the front desk and get it redone and with loaded arms. I explained...

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Helpful?
Thank cbMoline
Elizabeth D, General Manager at Holiday Inn Express Louisville Northeast, responded to this review

Dear Value Guests Thank you for your response, I apologize for the inconvenience you had during your stay. We here at the Holiday Inn try to please all of our guests and unfortunate you didn't receive that service during your stay. We will take the information you have given to better serve our guests. If you are visiting the area...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express Louisville East is located off of I-265 exit-32, on Chamberlain Lane & Westport Road interchange, where our guests find Consistent Quality Service. We offer complimentary Deluxe Continental Breakfast with Hot Items, Heated Indoor Pool, Whirlpool, Fitness Center, Meeting facility up to 40 people. Convenient access to Ford Plant, local shopping, dining, area businesses & Churchill Downs, home of the Kentucky Derby.With our 100% satisfaction guarantee & Priority Club Rewards, is the right hotel for all your business & leisure needs. We are just minutes from Downtown Louisville, 4th Street Live, HorseShoe Riverboat Casino, Kentucky Fair and Exposition Center, Cardinal Stadium, University of Louisville Campus, E. P. Tom Sawyer Park, Six Flags Kentucky Kingdom, and Louisville International Airport, Airport Code SDF. Whether in town for business or pleasure we can meet and exceed your needs. With our central convenient location, your just minutes from restaurants and entertainment. We offer Complimentary High Speed Wired & Wireless Internet Access in Rooms, Lobby, Meeting Room, Breakfast Area & Business Center. ... more   less 

Additional Information about Holiday Inn Express Louisville Northeast

Address: 3711 Chamberlain Lane, Louisville, KY 40241
Region: United States > Kentucky > Louisville > East Louisville
Price Range: $156 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Louisville Northeast 2.5*
Number of rooms: 81
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Also Known As:
Holiday Inn Express Louisville i-265 East Hotel Louisville
Louisville Holiday Inn
Holiday Inn Louisville
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Questions & Answers

Questions? Get answers from Holiday Inn Express Louisville Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor rooms are probably better.”
 of 5 bubbles jamesaG6718PW, 24 Oct 2016 | Read review
“All rooms were nice.”
 of 5 bubbles MissAmericaCrownHead, 21 Sep 2016 | Read review
“Construction/renovation noise is minimal.”
 of 5 bubbles KathyS468, 26 Jun 2016 | Read review
“It's in a very good area with restaurants and shopping centers around the corner.”
 of 5 bubbles dustinh171, 11 Dec 2015 | Read review
“Stay on high floor”
 of 5 bubbles cbMoline, 2 Nov 2015 | Read review
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