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SpringHill Suites Louisville Hurstbourne/North

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263 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Louisville Hurstbourne/North
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Showing 261: English reviews
Kettering, Ohio
Reviewed 19 October 2015

This hotel was just average - I have stayed in better and I have stayed in worse. The room was clean, but it was laid out on the funny side. Only one TV that is shared between the sitting area and the sleeping area - just an odd layout. The room could have been bigger as a suite. Breakfast was...

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Helpful?
Thank BTravels1973
Brandon M, General Manager at SpringHill Suites Louisville Hurstbourne/North, responded to this review

Thank you for taking the time to write a review on our hotel. I’m happy you found your room clean and comfortable with the exception of the layout. As this hotel was the first generation of SpringHill Suites, our rooms are configured differently than the newer hotels. Over the years, the Marriott design team listened to guest feedback and then...

Reviewed 16 October 2015

Overall, this was a disappointing stay. At first glance, everything is clean and modern in appearance. That ended the next morning with breakfast. The lobby/dining area was confined and crowded. Breakfast, coffee, waffle stations were spread across the 'seating' area making it difficult to get to them without interrupting other guests' meal. The room was below average size from hotels...

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Helpful?
Thank Jode C
Brandon M, General Manager at SpringHill Suites Louisville Hurstbourne/North, responded to this review

Jode- Thank you for taking the time to write a review on our hotel. I'm extremely saddened that your experience with our hotel was less than perfect. I'm happy you found our hotel clean and modern; we take great pride in our hotel! The time in which you stayed with us was very busy for the hotel as we were...

Hopkinsville, Kentucky
Reviewed 13 October 2015

I would recommend this hotel to anyone. The staff were great. The bed was very comfortable. The breakfast was good. The refrigerator, microwave, & coffee maker in the room came in handy. I loved the Paul Mitchell Shampoo & Conditioner which were provided.

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Helpful?
Thank SherryBond007
Brandon M, General Manager at SpringHill Suites Louisville Hurstbourne/North, responded to this review

Thanks for the awesome review!! Make sure to come check us out in the spring of 2016. We will have completed a total room renovation on all of our suites!

Reviewed 13 October 2015 via mobile

Nice place. Called late and the receptionist was very nice and quick to find us a room. We also checked in late. The room was very spacious and very clean. We were greeted warmly when we got there. Great breakfast too! Couldn't have asked for a better stay!

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Helpful?
Thank Phillip B
Brandon M, General Manager at SpringHill Suites Louisville Hurstbourne/North, responded to this review

Thanks, Phillip! I'll pass your words along to the front desk associate who assisted you that evening. We hope you will return next time you're in the Louisville area!

United States
Reviewed 10 October 2015

This is a well kept, clean hotel with nice size rooms. The staff was courteous, but I ran into 2 problems relating to technology. The rooms do not have the outlets needed to support computers and mobile phones. I had to keep my iPhone on the other side of the room because there were not any exposed outlets by my...

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Helpful?
Thank BusinesGalTravel
Brandon M, General Manager at SpringHill Suites Louisville Hurstbourne/North, responded to this review

Thank you for taking the time to review our hotel! I'm sorry you were unable to find sufficient outlets to support your items. We will be undergoing a complete room renovation beginning in December. We are looking into ways to accommodate additional outlets in our suites. We understand it's very important in order to stay productive on the road and...

Saginaw, Michigan
Reviewed 29 September 2015

My stay was perfect. The room (407) had everything needed to be comfortable. The room had a king bed, refrigerator, microwave and coffee pot. Very clean and spacious. Considered one room, the bed had a short wall so you can watch TV and not disturb the person still sleeping.

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Helpful?
Thank deanamorey
Brandon M, General Manager at SpringHill Suites Louisville Hurstbourne/North, responded to this review

I'm pleased to know you enjoyed your stay here at the SpringHill Suites Hurstboure! We strive to ensure each guest leaves happy and ready for their next adventure. We look forward to seeing you again when you're in Louisville!

Lexington, Kentucky, United States
Reviewed 22 September 2015

The hotel was wonderfully updated, and such a refreshing change from the usual old hotel decor. I checked in to a king suite and appreciated the desk staff asking if I was comfortable with a first floor room especially as a woman traveling alone. The room was nice and spacious and the bed was so comfortable I didn't want to...

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Helpful?
Thank FionaYB
Brandon M, General Manager at SpringHill Suites Louisville Hurstbourne/North, responded to this review

Thank you much for an awesome review!! I truly enjoy hearing such great feedback from our guests. I hope you will stop in again when you're in the Louisville area!

New York City, New York
Reviewed 16 September 2015

Stayed for two nights. The lobby looks to be recently remodeled, but the rooms are pretty dated. My biggest problem is that I was given a handicapped room with double beds, even though I specifically asked for non-handicapped and a king bed when reserving. I also have it saved to my Marriott profile. Mixups happen, but I was disappointed that...

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Helpful?
Thank Jeremy L
Brandon M, General Manager at SpringHill Suites Louisville Hurstbourne/North, responded to this review

Hi Jeremy- Thank you for taking the time to write a review about our hotel. We constantly strive to provide our guests with world class service and I’m terribly sorry your stay fell short of this. I noticed you booked this reservation via Expedia/Hotels.com. When booking through a 3rd party site, it does not allow you to link your Marriott...

Flat Rock, North Carolina
Reviewed 6 September 2015

Great location. Tons of nearby restaurants. We ate at Bonefish Gill. Make reservations. You will still wait. Beds feel great. Nice pool and hot tub. Nice breakfast. Friendly staff. Lounge not special, but room is a suite with sofas, refrigerator and microwave.

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Helpful?
Thank nic60760
Brandon M, General Manager at SpringHill Suites Louisville Hurstbourne/North, responded to this review

Thank you for taking the time to write a review on our hotel. We love hearing such positive feedback from our guests. We hope you will choose us again next time you're in Louisville!

Cedar Rapids, Iowa
Reviewed 18 August 2015

Hotel was decent. Biggest complaints were the noise and pillows... with all of the pillows in the room, it would be nice if there were varying thickness. I'm a stomach sleeper and the pillows are too thick. Not much insulation here as you could hear doors slamming all night long (not kids, just business travelers coming in at all hours)/...

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Helpful?
Thank Care_K777
Brandon M, General Manager at SpringHill Suites Louisville Hurstbourne/North, responded to this review

Thanks for taking the time to comment about your stay at our hotel! I’m very sorry you found our hotel a bit noisy and experienced trouble sleeping due to our pillows. I’m going to work with our engineering team to adjust the closing spring and ensure each door closes with ease. As far as the variety of pillows, please contact...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly-renovated Spring Hill Suites Louisville Hurstbourne hotel in Northeast Louisville will energize and enrich your visit with tech-savvy amenities and outstanding service. Just off I-64 & 1-265, we’re near attractions like The Summit Shopping Mall, Louisville Slugger Museum, Churchill Downs, Tom Sawyer Park, and Basketball Academy. Smartly designed studio suites are 25% larger than traditional rooms and provide separate areas for working, relaxing and sleeping, with free WiFi, mini-fridges, microwaves and pull-out sofa beds. ... more   less 

Additional Information about SpringHill Suites Louisville Hurstbourne/North

Address: 10101 Forest Green Boulevard, Louisville, KY 40223
Region: United States > Kentucky > Louisville > East Louisville , Lyndon
Price Range: $147 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Louisville Hurstbourne/North 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Springhill Suites - Louisville Hurstbourne/North Hotel Louisville
Louisville Springhill Suites
Hotel Style:
#39 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Louisville Hurstbourne/North staff and other travellers.
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Questions? Get answers from SpringHill Suites Louisville Hurstbourne/North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front side of the hotel is more quiet.”
 of 5 bubbles stevebG1045OE, 28 Dec 2016 | Read review
“Try for an even number room on the back of the hotel. There was a bit of street noise facing the main road.”
 of 5 bubbles Probably2Picky, 9 Dec 2016 | Read review
“This is a good location with plenty of places to eat nearby”
 of 5 bubbles 739ilened, 1 Dec 2016 | Read review
“There is a deli next to the hotel withnin walking distance. McDonalds around the corner with other nice restaurants.”
 of 5 bubbles fishonMi, 25 Sep 2016 | Read review
“Other side from the main road”
 of 5 bubbles luvboating_99, 10 Sep 2016 | Read review
5 of 5