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Staybridge Suites Louisville East

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140 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Louisville East
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Showing 137: English reviews
Charlotte, North Carolina
Reviewed 29 March 2016

Very disappointed in this Staybridge and I am Spire Elite with IHG. The hotel is literally falling apart and the maintenance is doing absolutely nothing about it. The washing machines and dryers out of order for my entire 2 month stay. My dishwasher literally fell out of the rack every time you opened the door. Both grills outside aren't useable...

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Helpful?
Thank mackman3035
Mark B, Front Office Manager at Staybridge Suites Louisville East, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Katie Childress Assistant General Manager

Colorado
Reviewed 8 September 2015

I stay here at least once a year and have always been pleased. The rooms are comfortable and quiet -- and mine have been spotlessly clean. The breakfast is quite nice and the staff very helpful. Overall a very good value. Highly recommended.

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1Thank ColoradoDoc
Louisville, Kentucky
Reviewed 28 August 2015 via mobile

The Staybridge Suites in Middletown you should stay at if you will be here a while and dont want to pay per diem Its not cheap but its also not ritz Carlton prices. For those with some spare coin bur not spare hundreds These guys will take care of you. It has what you need kitchen, pool, gym. its convenient...

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Thank phesman
Kentucky
Reviewed 7 August 2015

Booked this stay with points for overnight. I was put in a third floor room which looked great but the air conditioning was out. Guest services was quick at placing me in a first floor room. Wow, what a difference. The first thing I noticed was the sewage smell coming from the second bathroom. Luckily there was a door to...

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Helpful?
Thank TravelAGEME
Zach B, Manager at Staybridge Suites Louisville East, responded to this review

Thank you for taking time to provide feedback about your recent stay. We would like to apologize for the issues you experienced during your stay. This is certainly not up to our usual high standards. You can be assured that we will take immediate action to correct these issues. Input from valuable guests, such as you, allows us to continually...

Nashville, Tennessee
Reviewed 27 July 2015

We only stayed her one night but we experienced a Super friendly staff, great breakfast, clean room, and a cute pool!!!! We were in a non-smoking room although they had both. We would stay here again!

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Helpful?
Thank Jessica1203
Mark B, General Manager at Staybridge Suites Louisville East, responded to this review

Thank you for choosing Staybridge for your overnight accommodations. We appreciate the kind words and hope you stay with us again soon. Mark Baker, General Manager

chicago, il
Reviewed 24 June 2015

Stayed here for a night with the family. Had a nice room that was a large studio. All the amenities were above average and liked the kitchenette as well. The breakfast in the morning was great and definitely one of the reasons i would return if we were in the area. For our family of 3, that can really cute...

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Helpful?
2Thank nickiwms
Zach B, Manager at Staybridge Suites Louisville East, responded to this review

Thank you for the great review! We really appreciate you taking the time to share your experience. We hope to see you again soon. Zachary C. Beedy Assistant General Manager Staybridge Suites Louisville

Monroe, Georgia
Reviewed 23 June 2015 via mobile

PROS: clean room and common areas, convenient location even to downtown attractions, full breakfast, coffee and tea available at all times in lobby, friendly staff. CONS: temperature difficult to regulate in room (but extra blankets were offered to compensate), pool was VERY cold, dishes for three in a room for four. I wouldn't hesitate to stay at this property again...

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Helpful?
Thank Tammy W
Zach B, Manager at Staybridge Suites Louisville East, responded to this review

We always strive to exceed our guest's expectations and we appreciate it when we get positive feedback for doing so. We are glad you chose to stay with us and hope to see you again soon. Zachary C. Beedy Assistant General Manager Staybridge Suites Louisville

Eudora, Kansas
Reviewed 7 June 2015

We travelled to Louisville to attend a funeral and this hotel was suggested to us by a family member. We were quite impressed by accommodations and were quite comfortable. Part of our group that stayed had handicap accommodations and we were again impressed by the size of the room. Our room had a fold out sofa that was used and...

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2Thank mistygreen66
Zach B, Manager at Staybridge Suites Louisville East, responded to this review

Thank you for the great review! We really appreciate you taking the time to share your experience. We hope to see you again soon. Zachary C Beedy Assistant General Manager Staybridge Suites Louisville

San Antonio, Texas
Reviewed 28 May 2015

Outstanding place to stay. Hotel is easily accessible off I64. Rooms are spacious, clean, and well stocked. Staff is friendly and responsive. Very good breakfast. Free washer/dryer and fitness room. Staying at this hotel made my visit to Louisville very pleasant. If one has business on the east side of Louisville, I highly recommend the Staybridge Suites Louisville East.

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2Thank pioneer186
Mark B, General Manager at Staybridge Suites Louisville East, responded to this review

We always strive to exceed our guest's expectations and we appreciate it when we get positive feedback for doing so. We are glad you chose to stay with us and hope to see you again soon. Mark Baker, General Manager

Cincinnati, Ohio
Reviewed 27 May 2015

The hotel had nothing to do with the bad experience. Based on her numerous complaints, I doubt anything makes her happy! The hotel was well located, clean and comfortable. We ended up with a double bed. I'll know next time to request a larger bed. The breakfast was decent. The morning hostess did a great job of keeping up with...

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Helpful?
Thank Chickita1007
Mark B, General Manager at Staybridge Suites Louisville East, responded to this review

We appreciate you taking the time to share your experience. It is our goal to make continuous improvements to our facility and service. Your feedback is essential in making this happen. We hope to see you again soon. Mark Baker, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to your home away from home in the Derby City area, the Staybridge Suites® Louisville – East extended stay hotel. Whether it's business or leisure that brings you to Louisville, Kentucky, the hotel's consummate staff is poised to help you take advantage of all that this convenient location has to offer. Corporate guests know that this hotel's accommodations in Louisville, KY offer a winning combination: proximity to major area corporations and terrific business amenities. The location ensures easy travel to Papa Johns Corporate Headquarters, YUM! Brands, Ford Motor Company, and GE, but without the price tag of a downtown hotel. The Business Center provides fax and copy services, and the boardroom is a great resource for those planning meetings in Louisville, KY. The hotel's leisure guests can take advantage of an array of local attractions. Families love playing mini-golf and laser tag at Renaissance Fun Park. Churchill Downs, home of the Kentucky Derby, offers a slice of classic Americana. Guests can even explore the history of world-famous Kentucky bourbon with a tour of the Maker's Mark Distillery. Our hotel's suites in Louisville, KY are pet friendly, so treat your four-legged family members to your vacation. You can socialize with other guests at our evening Social Receptions, and you can enjoy a free breakfast daily, too. Start planning your trip to the Derby City today! ... more   less 

Additional Information about Staybridge Suites Louisville East

Address: 11711 Gateworth Way, Blankenbaker Parkway & I-64 (Exit 17), Louisville, KY 40299-4673
Region: United States > Kentucky > Louisville > East Louisville
Price Range: $151 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Louisville East 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Staybridge Suites Louisville East Hotel Louisville
Hotel Style:
#20 Business Hotel in Louisville
#22 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Louisville East staff and other travellers.
2 questions
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Bohemia, New York
over a year ago

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Questions? Get answers from Staybridge Suites Louisville East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quite corner. Front rooms might be noisy as there is a Harley Store out front.”
 of 5 bubbles 292tims, 19 Sep 2016 | Read review
“Top floor is quieter”
 of 5 bubbles mackman3035, 29 Mar 2016 | Read review
“Bathrooms are a little small but clean and adequate.”
 of 5 bubbles mistygreen66, 7 Jun 2015 | Read review
“Our family had two different rooms on opposite sides of the hotel and both rooms were excellent.”
 of 5 bubbles pioneer186, 27 May 2015 | Read review
“Ask for a room opposite the interstate for maximum quiet.”
 of 5 bubbles StPeteSaint, 22 Apr 2015 | Read review
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