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Staybridge Suites Louisville East

Booking.comUSD 138*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Staybridge Suites Louisville East
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144 Reviews from our TripAdvisor Community

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Showing 141: English reviews
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Grundy Center, Iowa, United States
Reviewed 2 weeks ago via mobile

This was a great place to stay for the Kentucky Derby. Very clean and staff was so accommodating and friendly. This location was close enough to Churchill Downs and yet close to other areas with shopping and restaurants.

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Helpful?
Thank Staci M
Ashland, VA
HOTEL’S FAVOURITE REVIEW
Reviewed 2 March 2017

We stopped for just a single night, and found this hotel a very pleasant surprise. We came in at the end of an apparently convivial social hour—wish we'd been a bit earlier! Our room was attractive and comfortable, with little extras such as a bag of microwave popcorn and tea bags, in addition to the expected coffee and fixings. Breakfast...

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Helpful?
Thank jcwords
About Hotel's Favourite Review
Allen M, General Manager at Staybridge Suites Louisville East, responded to this review

jcwords, Thank you so much for the great review. I am glad you enjoyed your stay. The evening social is held Monday though Wednesday from 5:30p-7:30p, hopefully you will be able to take advantage of it during your next stay. We did just complete a full renovation of the property and are very happy with the new product we have...

Modesto, CA
Reviewed 2 weeks ago via mobile

The should have replaced the carts when they remodeled, they are very noisy The elevator is dirty and should have been redone as well We have had problems with this property in the past and decided to give it one more chance. They were remodeling the last time we were here and it was a pretty bad experience. The remodeling...

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Helpful?
Thank MaryModesto
IHGService, Guest Relations Manager at Staybridge Suites Louisville East, responded to this review

Hello MaryModesto! Thank you for your feedback regarding your stay at StayBridge Suites Louisville-East, KY. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm sorry we fell below your expectation regarding the elevator, housekeeping, bathroom size, room amenities and customer service. We will address these concerns. We take all reviews positive and...

Bethlehem, Pennsylvania, United States
Reviewed 18 March 2017

I got a good price on Priceline, and was blown away by the size and newness of my room -- kitchenette, sitting area, desk, decent-sized bathroom. I had planned on getting a short term gym membership but the fitness room was so nice I didn't need to, and you can do laundry while you work out. I will stay here...

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Helpful?
Thank Stacey K
Allen M, General Manager at Staybridge Suites Louisville East, responded to this review

Stacey K, Thank you for the great review. We are so glad you enjoyed your stay. We just finished our renovation and are very proud of our new product. Our fitness center was completely redone during our renovation with all new equipment. We hope to see you again soon. Allen

Louisville, Kentucky
Reviewed 10 January 2017

I could write a lengthy review about the dingy, dirty, dim and depressing conditions of this hotel, but management is already clearly aware that it is in dire need of remodeling, as a remodel is underway. Presumably, the remodel will do away with the stained floors, ceilings, and walls, the uncomfortable beds, the water damaged furniture, the non-working stove, and...

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Helpful?
Thank Paczki1026
Allen M, General Manager at Staybridge Suites Louisville East, responded to this review

Paczki1026, Thank you for taking the time to review your previous stay. I apologize for the mess being under renovation has caused. As you referred to the renovation was/is much needed. We are in the last stages of construction and are excited about the new product we have to offer. Please give us another chance in the future. Sincerely, Allen

Powder Springs, Georgia
Reviewed 10 December 2016 via mobile

We were in Kentucky for a few weeks for an adoption. The staff was great and made us feel at home for the entire time we were there! They went above and beyond to make us comfortable and accommodated all of our room needs. Thanks for making our stay with you more enjoyable!

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Helpful?
Thank bradkimmel2
Chesterton, Indiana
Reviewed 19 October 2016

The room is basically an efficiency apartment - nice enough, but way more than you would need on a quick stopover. I found the staff to be AMAZING and so helpful and accommodating. Nice clean room with a small bed - a bit too small frankly when you are used to a king. The room needed some attending to -...

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Helpful?
Thank WorldlyTravelersIN
Allen M, Manager at Staybridge Suites Louisville East, responded to this review

WordlyTraversIN, Thank you taking the time to comment on your recent stay. I am glad you enjoyed your stay. We have just begun our renovation and we are very excited to have a "new" hotel by the start of 2017. We hope to see you again soon. Allen

Canton, Ohio
Reviewed 20 September 2016

In spite of the fact that this is a nice property, it feels old. Lots of repairs are needed, but a lot could be improved by a a little attention by management. Maybe someone could arrange for managements mothers to come stay here. I wonder if they would clean the kitchen utensils. The skillet was filthily - I just don't...

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Helpful?
Thank Tim S
Allen M, General Manager at Staybridge Suites Louisville East, responded to this review

Tim, S, Thank you for the review. I have shared your comments with our housekeeping staff. We are aware of the parking shortage caused by the equipment needed to begin our renovation and will do our best to minimize this inconvenience. Sincerely, Allen

Alabama
Reviewed 8 August 2016

We have a large suite, with 2 bedrooms and 2 baths, which was nice. However, the rooms are somewhat out of date and in need of repair (for example, the closet door just swings wildly rather than being on a track). I did notice a smoke smell outside our room, and then faintly inside our suite. I also found a...

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Helpful?
1Thank DSJmom
Allen M, General Manager at Staybridge Suites Louisville East, responded to this review

DSJmom, Thank you for taking the time to comment on your stay. I am sorry your experience wasn't enjoyable. The property will be going through a full renovation this winter. We will also become a complete non-smoking hotel at that time. I have shared your review with the staff and corrected the issues you experienced. Sincerely, Allen

Lewisport
Reviewed 19 June 2016 via mobile

Clean and friendly. We had a great one night stay. Everything is well taken care of, and the Staybridge is close to the ball park. Nice swimming pool, recreation center, and great room to relax in and around during our stay.

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Helpful?
Thank Jeff M
Mark B, Manager at Staybridge Suites Louisville East, responded to this review

Thank you so much for your response of the hotel, I'm pleased to hear you had a great time and if there is anything we can do for you please let us know. Hope to see you again soon! Sincerely, Katie Childress Assistant General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to your home away from home in the Derby City area, the Staybridge Suites® Louisville – East extended stay hotel. Whether it's business or leisure that brings you to Louisville, Kentucky, the hotel's consummate staff is poised to help you take advantage of all that this convenient location has to offer. Corporate guests know that this hotel's accommodations in Louisville, KY offer a winning combination: proximity to major area corporations and terrific business amenities. The location ensures easy travel to Papa Johns Corporate Headquarters, YUM! Brands, Ford Motor Company, and GE, but without the price tag of a downtown hotel. The Business Center provides fax and copy services, and the boardroom is a great resource for those planning meetings in Louisville, KY. The hotel's leisure guests can take advantage of an array of local attractions. Families love playing mini-golf and laser tag at Renaissance Fun Park. Churchill Downs, home of the Kentucky Derby, offers a slice of classic Americana. Guests can even explore the history of world-famous Kentucky bourbon with a tour of the Maker's Mark Distillery. Our hotel's suites in Louisville, KY are pet friendly, so treat your four-legged family members to your vacation. You can socialize with other guests at our evening Social Receptions, and you can enjoy a free breakfast daily, too. Start planning your trip to the Derby City today! ... more   less 

Additional Information about Staybridge Suites Louisville East

Address: 11711 Gateworth Way, Blankenbaker Parkway & I-64 (Exit 17), Louisville, KY 40299-4673
Region: United States > Kentucky > Louisville > East Louisville
Price Range: $158 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Louisville East 3*
Number of rooms: 94
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Also Known As:
Staybridge Suites Louisville East Hotel Louisville
Hotel Style:
#20 Business Hotel in Louisville
#22 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Louisville East staff and other travellers.
2 questions
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Bohemia, New York
over a year ago

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Questions? Get answers from Staybridge Suites Louisville East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quite corner. Front rooms might be noisy as there is a Harley Store out front.”
292tims, 19 Sep 2016 | Read review
“Top floor is quieter”
mackman3035, 29 Mar 2016 | Read review
“Bathrooms are a little small but clean and adequate.”
mistygreen66, 7 Jun 2015 | Read review
“Our family had two different rooms on opposite sides of the hotel and both rooms were excellent.”
pioneer186, 27 May 2015 | Read review
“Ask for a room opposite the interstate for maximum quiet.”
StPeteSaint, 22 Apr 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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