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We have stayed there before and even held an event at the conference center last year that tuned out great. This year was very disappointing. It took an hour to check in. We reserved several rooms in our company name. One of our guests arrived...More
stayed for two days, housekeeping never showed up. didnt have any towels second day called two times for towels no show had to leave no shower drains were pluged . lamp shade missing. BLACK MOLD ON WALLS IN BATHROOM Very Nasty! building inspector should close...More
This is by far the very worst hotel experience I have had! Period! Checking in on the evening of Mar. 26, 2015 & staying through Mar. 27 checking out on the morning of Mar. 28. First off, the place is a "DUMP" Next off the...More
My room was not clean and coffee pot had a full pot of molded coffee in it. The hotel maintenance showed up at my door at 9:30 PM saying I reported issues with bathroom and I hadn't, scary. Then the fire alarms went off at...More
What a joke for a hotel !! The price paid for a 1 night stay was ridiculous!! The housekeeping staff is a joke. The toilet in the room had stains in it from the previous occupants, no business center, the hallways are filthy, the whole...More
Response from FernValleyH0tel2014 | Property representative |
Thank you for contacting us. The Hotel has changed ownership and that is the reason why previous reviews were deleted. However, we are in the process of partially remolding and bringing new furniture in. We have... More
Thank you for contacting us. The Hotel has changed ownership and that is the reason why previous reviews were deleted. However, we are in the process of partially remolding and bringing new furniture in. We have new leadership and management staff and customer service is our first priority. Please be assure that during your next visit you will notice the difference. We are a very large property, so the changes are happening little by little.
Thank you and have a wonderful day,