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26/12/2017 27/12/2017
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    Fairfield Inn & Suites Louisville East

    1220 Kentucky Mills Dr, Louisville, KY 40299-6354
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    26/12/2017 27/12/2017
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    Traveller (42)
    Room & Suite (18)
    Dining (5)
    Overview
    • Excellent57%
    • Very good29%
    • Average10%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “front desk” (29 reviews)
    “nice hotel” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Multilingual Staff
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    26 Dec.27 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (234)
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    1 - 5 of 233 reviews

    Reviewed 4 days ago

    This hotel had good customer service, the breakfast was good, room was clean. Bed was very comfortable, plenty of towels. I love the suite with the separate seating area. I always enjoy Marriott Hotels.

    Thank Pam H
    Reviewed 3 weeks ago

    I arrived in Louisville late and it was pouring rain. I just needed a place for one night before I continued my drive the next day. Fairfield Inns really vary and this was not one of the better ones. It was the older format Fairfield...More

    Thank burghughes
    Response from Thais A, General Manager at Fairfield Inn & Suites Louisville EastResponded 3 weeks ago

    Thank you for staying with us and sharing your experience. I am very sorry you did not like our mattresses. We have plans to have them replace in the coming year. It is great to hear that you were very pleased with the cleanliness of...More

    Reviewed 26 October 2017 via mobile

    Nice lobby and very kind and efficient staff. Room is ok... beds are a little lumpy and there’s scum on the pipes in the bathroom. Here’s hoping for a good night’s sleep! This hotel seems old and needs updating.More

    Thank Gwen W
    Response from Thais A, General Manager at Fairfield Inn & Suites Louisville EastResponded 27 October 2017

    I want to thank you for staying with us, and mentioning great things about our staff! Nevertheless, comfort is a key priority for our hotel and I am very sorry that was not what you experienced. Please rest assured that your comments have been shared...More

    Reviewed 24 October 2017 via mobile

    Upon entering the lobby looked ok. Entering room we found popcorn, staples, and candy wrappers beside the bed and behind the chair. The table behind the chair had enough dust I could pick it up (see pics) the corner behind our door had a HUGE...More

    Thank Vicki S
    Response from Thais A, General Manager at Fairfield Inn & Suites Louisville EastResponded 27 October 2017

    Thank you for taking the time to share your experience once again. As per our conversation last Sunday, I am very sorry you had a disappointing experience during your one night stay at our hotel. Our goal is to provide great service and a clean...More

    Reviewed 14 August 2017

    Basic accommodations. Staff was very good, Housekeeping could use a refresher. No daily toiletry service, did not clean the ice bucket or resupply towels properly. The TV channel lineup is odd and the use of same is difficult. I made due, and also made a...More

    Thank tmtrvl
    Management response:Responded 15 August 2017

    Thank you for your business and for taking the time to share a review of on TripAdvisor. I am sorry to hear you experience different levels of service during your stay. I agree the channels are not the usual set up and not as user...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • USD 101 - USD 172 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Family Hotel in Louisville
    • #28 Business Hotel in Louisville
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Priceline, Expedia, Travelocity, Orbitz and Hotwire so you can book your Fairfield Inn & Suites Louisville East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Kentucky >
    • Louisville
    • Also Known As
    • Fairfield Inn & Suites By Marriott - Louisville East Hotel Louisville ,
    • Fairfield Inn And Suites By Marriott - Louisville East
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    Traveller (42)
    Room & Suite (18)
    Dining (5)
    Pool & Beach (2)
    Hotel & Grounds (38)
    Bathroom (7)
    Business Centre & Event Rooms (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    TravelinMa2014
    5 April 2015|
    AnswerShow all 2 answers
    Response from Fairfield1220 | Property representative |
    The hotel is about 15 min from Churchill Downs.
    0
    Votes
    Djpeterman
    27 February 2015|
    AnswerShow all 2 answers
    Response from Fairfield1220 | Property representative |
    Hello Djpeterma, I’m sorry to say our hotel is not pet friendly. If you would like to reach out to myself or any of our great front desk people we would be glad to give you some other options.
    1
    Vote
    Room Tips
    "Not much difference. Lower level rooms may experience more lobby noise."
    Read review
    "I would recommend top floor."
    Read review
    "Request away from highway for very Quiet room but then view may bot be the best."
    Read review
    "as for charlotte or John Great workers"
    Read review
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