Location and customer care were very positives. One could walk to downtown Louisville attractions. Hotel suite was very clean and comfortable. Quiet and relaxing in the evening. Check-in was a little challenging - room not ready at 5:00, but not a real big issue.
Stayed on a Thursday night to see a show in town. Self parking at garage next door was easy and convenient, every one of the staff that we encountered from check in to check out were extremely helpful, friendly, and courteous. Room was spacious and clean. We were planning to…
Very friendly staff, super clean rooms, love the ceiling fan! Really nice accommodations and location in downtown Louisville. Breakfast had a wide variety and was very good. The fitness center had really nice ellipticals and is spacious.
This particular location has the BEST Front Desk Service including staff members throughout the hotel. Complimentary Cocktails in the evening consist of wine, food and desserts. Continental Breakfast is served daily.
Great hotel located downtown and walking distance to many attractions! Parking was easy either valet up front or self parking lot just past main entrance, easy walk to lobby. Staff were all very friendly and helpful. Rooms were very cleaned and comfortable, like how there was…
"Street facing rooms are the best!"
"Get a room facing the courtyard"
"Better view facing Market Street but you'll hear more street noise (sirens)."
"Stayed in a different room each week, and there are no significant differences. All were comfortable and quiet."
"Great location and great free morning breakfast to get your day started"