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Holiday Inn Louisville East - Hurstbourne

HolidayInn.comUSD 119*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Louisville East - Hurstbourne
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275 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Louisville East - Hurstbourne
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Showing 272: English reviews
Raleigh, North Carolina
Reviewed 3 weeks ago

This is a new concept for Hamptons, I believe- a "regular" hotel attached to a "long term" facility. Though the décor does not suit my personal taste, we found the rooms to be very clean and the staff very personable. We did have a maintenance issue during our stay which was not handled very well by the desk, but that...

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Helpful?
Thank amy e
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Amy, Thank you for the great comments! Mark Kirsch General Manager

Jeffersonville, Indiana
Reviewed 3 weeks ago

In organizing a 3 day state convention for over 250 registrants this Holiday Inn had extremely professional, energetic, helpful staff. Being pretty much a novice at this type of thing I appreciated Diane King's expertise and help. During the convention Angie and Kyle, food and beverage managers, were amazing - seeing to all the details of the meals, banquet rooms,...

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Helpful?
Thank Sandiviaje
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Sandi, We had a great time hosting your group! Thank you so much for taking the time comment on the great service you received by Diane, Angie, Kyle, and the rest of the team. i will be sure to share your kind words with the entire team. Warm Regards, Mark Kirsch General Manager

Louisville, Kentucky
Reviewed 3 weeks ago

Hotel is very easy to access from I 64 without encountering the heavy traffic that Hurstbourne Lane is known for. People staying at hotel were requested to sign a disclaimer that they understood that the hotel is still under construction. The stay was during Kentucky Derby week in Louisville. Parking lot is full of pot holes and painting for parking...

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Helpful?
Thank Cheryl F
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Cheryl, Thank you for taking the time to comment on your recent stay. We are glad the staff stood out and will use your comments to make our property better. Thank you for your business! Mark Kirsch General Manager

Columbus, Ohio
Reviewed 4 weeks ago

Our stay here was very good the rooms was very clean and comfortable.The staff always had a big smile on their face and ready to make us happy! We were there during THUNDER .The pool was good the kids loved it. The housekeeping staff was superb very nice and ready to help with whatever we needed thank you!!!!!! the job...

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Helpful?
Thank 105diane
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Diane, I'm glad you chose to stay with us over Thunder Over Louisville event and that you and your party enjoyed your stay. We hope to see you again next year. Mark Kirsch General Manager

Paducah, Kentucky
Reviewed 4 weeks ago

Our room was spacious and comfortable . Convention was well managed and food was good ! Check I was quick and correct ! My sister missed a bathtub but was ok with the shower --plenty of hot water . Businesses around the area were very good --even had a Kroger !

Review collected in partnership with this hotel
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Helpful?
Thank Katherine M
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Katherine, My team and I had a great time hosting your group. We looking forward to serving you guys next year! Mark Kirsch General Manager

Reviewed 4 weeks ago

Our room was very comfortable and allowed us easy access to both stairs and elevator. We did not use the newly remodeled pool, but we did enjoy the other renovations. Our conference is held here annually.

Review collected in partnership with this hotel
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Helpful?
Thank tishana333
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Tishana333, We are so glad to hear you enjoyed your stay and we were so happy to take care of your group over the three day event. Thank you for your business! Mark Kirsch General Manager

Reviewed 4 weeks ago

Add an additional restroom facility near the ballroom. Overall, the hotel was lovely, the food delicious, and the staff was cordial and helpful. The pool was a nice size and very clean. I did not utilize the exercise room, but it looked well-equipped and clean. I will definitely recommend this hotel to others visiting the Louisville area.

Review collected in partnership with this hotel
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Helpful?
Thank pakelsch
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Pakelsch, We were so appreciative of your group and had a great time hosting and serving your event. We look forward to serving you guys again next year. Mark Kirsch General Manager

Reviewed 4 weeks ago

Young "clean cut" white man w/ wedding band who served us on Sunday evening, Monday and Tuesday makes a very great impression for your hotel. Also man who worked the desk on Mon night 4/24 came to my room to give me a wake up call--phone in room didn't work!!! Thank goodness he took his job serious--or I would have...

Review collected in partnership with this hotel
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Helpful?
Thank msims4949
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Msims4949, It's great to hear our service stood out all around. Thank you for the comments and your business! Mark Kirsch General Manager

Henderson, Kentucky
Reviewed 4 weeks ago

every thing was great, meals great, service great we had a good time and felt safe and enjoyed meeting other retired teachers, The new equestrian décor was nice and very fittingly for Derby City. Ky, is well known for our horses, even the queen knows where to buy her steads.

Review collected in partnership with this hotel
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Helpful?
Thank patmY1662OE
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Pat, Thank you so much for taking the time to review our hotel online. We truly enjoyed hosting your group and look forward to seeing you again next year. Warm Regards, Mark Kirsch

Reviewed 4 weeks ago

Reserved a room for an employee and within an hour and a half of reserving we had to cancel the room. Pay attention to the details of reservations, because they still charged us one nights stay even though we cancelled before check in time and only had it reserved less than two hours. What a waste of money and didn't...

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Helpful?
Thank JF0321
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Jenna, Thank you for reviewing our property online. There is a one nights room and tax penalty if the guest doesn't show up. I do apologize if there was a misunderstanding. Mark Kirsch General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly Renovated The Holiday Inn Hurstbourne I-64 East is located in the heart of Louisville's East End, just blocks away from shopping, several restaurants as well as business & industrial parks. Our hotel is 10 miles northeast of Louisville International Airport, the Churchill Downs/KY Derby Museum. The Holiday Inn Hurstbourne, I-64 East, offers full conference facilities for up to 800 people with 13 function rooms available. Catering and audio/visual offices are onsite to help with your function. Enjoy our Winner's Circle Restaurant & Lounge, featuring a menu laced with Kentucky fare. Special rates for RVIA, National Farm Machinery Show, Mid-America Truck Show, KY Derby, the Abbey Road Music Fest & National Street Rods! ... more   less 

Additional Information about Holiday Inn Louisville East - Hurstbourne

Address: 1325 S Hurstbourne Pkwy, KY, Louisville, KY 40222-5707
Region: United States > Kentucky > Louisville
Price Range: $130 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Louisville East - Hurstbourne 3*
Number of rooms: 185
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Questions & Answers

Questions? Get answers from Holiday Inn Louisville East - Hurstbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing away from the interstate is likely best, facing east (though your view then will be over a shopping center).”
jsfmiller, 22 May 2017 | Read review
“Ice machines are only on even numbered floors. Pool is smaller than expected but was clean and inside. ”
sidneyb571, 19 May 2017 | Read review
“none for this trip”
97geraldb, 12 May 2017 | Read review
“If you bring a group of students, bring earplugs for the pool. The acoustics make it noisy, but 15-20 teenagers will do that to any room.”
billh451, 2 May 2017 | Read review
“Second floor has some rooms that look down on the bar. That might be good or bad depending on your preferences.”
Sandiviaje, 1 May 2017 | Read review
5 of 5
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USD 119* /night
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Prices are for 1 room, 2 adults
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