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Holiday Inn Louisville East - Hurstbourne

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Holiday Inn Louisville East - Hurstbourne
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256 Reviews from our TripAdvisor Community

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Showing 253: English reviews
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Saint Peters, Missouri
Reviewed 3 days ago NEWvia mobile

My bride and I stayed here for 2 nights celebrating our anniversary. For the price the hotel was wonderful. Overall our stay was good and the staff was great. I would recommend to anyone and will stay here again when we come back in the summer

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Thank Joseph K
Reviewed 6 days ago NEW

Newly renovated with large sized rooms and very clean all over. Warm welcome at checkin and Friendly staff. Pleasantly surpised, but the nicest people were Nicole Justin and Kyle who worked at the bar.

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Thank Albert g
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Albert, Thank you for taking the time to recognize our staff service as this is truly our passion. I will be sure to share your kind words with Nicole, Justin, Kyle, & the rest of our team. Thank you for your business! Mark Kirsch General Manager

Oconomowoc, Wisconsin
Reviewed 1 week ago

Hotel was not very accommodating to our volleyball group when it came to meeting space for team dinners. Some were told they needed to get food from the hotel, others were allowed to bring it in. Shouldn't have to jump through hoops when we had so many families there. Rooms were small and not accommodating for a family of 5....

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Thank Debrasue2224
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Debra, Thank you for taking the time to review our property. I will say being a full service property we are set up to accommodate all sorts of groups with guestrooms and food & beverage options. We do not allow outside food & beverage from the outside in a group setting in our public space as we can provide great...

Aiea
Reviewed 1 week ago

Hotel staff was warm and friendly when I check in and somehow got an upgrade to a better room with our asking. I was traveling alone but never asked why the better room. Meeting room was the right size for our needs and well kept by the staff. There are a lot of other eating places within walking distance from...

Review collected in partnership with this hotel
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Thank Henry C
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Henry, Thank you so much for taking the time to review our property online. I do give my front desk staff the authority to randomly select guest to upgrade as a nice surprise when the upgrades are available. Thank you for your business! Mark Kirsch General Manager

Largo, Florida
Reviewed 1 week ago

My wife and I spent 4 nights at the Inn.The place looked freshly rentavated new and clean all over. Rooms large, with all the extras that a woman would want a way from home.My only complaint was, the telephone never worked after several complaints., But the front desk did adjust our bill on checkout. We ate and had several drinks...

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Thank tbirddjs
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dan, We truly appreciate you and your group for choosing our property to have your event. My team and I strive for customer service excellence and we are glad to hear we hit our mark with your group. We hope to see you again soon during your future travels to Louisville. Warm Regards, Mark Kirsch General Manager

Grand Junction, Colorado
Reviewed 2 weeks ago

I spent five nights at Holiday Inn East./Hurstbourne for the annual reunion of Counterparts, an organization of Vietnam War advisors. We had a spectacularly good time because of the staff and facilities! From airport pickup to farewell check out, the staff gave us every courtesy and instant assistance in arranging our events, from day to dark networking gatherings to a...

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Thank garuda55
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Garuda55, It was an honor to have you and your group stay with us this past week. My team and I are glad to hear you enjoyed you stay along with our southern hospitality. Warm Regards, Mark Kirsch General Manager

Brawley, California
Reviewed 2 weeks ago

I stayed at this hotel for four days during my Viet Nam reunion. I had read previous reviews which had been uniformly positive except for two that panned the hotel viciously. They were both from a group that brought a swim team to the hotel, my advice to them would be you'd better look in the mirror and when you...

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Thank Thumpyo
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Thumpyo, I was an absolute pleasure and an honor to host your group. I truly enjoyed every conversation I had with the attendees as it was both educational and entertaining. Thank you so much for choosing our hotel to hold your conference! Sincerely, Mark Kirsch General Manager

Columbia, SC, United States
Reviewed 3 weeks ago

Overall the stay was pretty good. Although there were a few miscommunications with booking and delivery. We were told that there would be a complimentary breakfast which was our overall deciding factor to stay with you all. Also the shower drained slowly but it was repaired the next. Still not a bad stay.

Review collected in partnership with this hotel
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Thank Frank B
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Frank, Thank you for taking the time to review our property and your business! I'm glad to hear that my engineering team was on top of your slow drain and I do apologize for the misunderstanding in regards to the complimentary breakfast as we are a full service hotel and restaurant. Warm Regards, Mark Kirsch General Manager

Auburn, Alabama
Reviewed 3 weeks ago via mobile

We stayed at this hotel for two nights while visiting relatives in Louisville. The building was very clean and the staff were very friendly. Aaron and the girl (I can't remember her name! Sam?) at the front desk made sure that my family felt welcome and comfortable. The kids absolutely loved the pool. The room was spacious and the beds...

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Thank Cassie S
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Cassie, I am so glad to hear you chose to stay at our property during your recent trip to visit your family in Louisville. Aaron and Sam are true assets to our hotel and I will be sure to recognize them for their great customer service. Thank you for your business! Mark Kirsch General Manager

Reviewed 3 weeks ago via mobile

I stayed at this hotel for a business trip over the winter and I absolutely loved it, I felt like I was in a home away from home. The staff were incredible, specifically Aaron and Sam were very friendly, as soon as I walked through the door I was being helped, and that's exactly what guest service is supposed to...

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Thank Andrew A
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Andrew, Thank you for recognizing the staff at our property as they are our most valued assets. I will be sure to share your kind remarks with my team and as always thank you for your business! Mark Kirsch General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly Renovated The Holiday Inn Hurstbourne I-64 East is located in the heart of Louisville's East End, just blocks away from shopping, several restaurants as well as business & industrial parks. Our hotel is 10 miles northeast of Louisville International Airport, the Churchill Downs/KY Derby Museum. The Holiday Inn Hurstbourne, I-64 East, offers full conference facilities for up to 800 people with 13 function rooms available. Catering and audio/visual offices are onsite to help with your function. Enjoy our Winner's Circle Restaurant & Lounge, featuring a menu laced with Kentucky fare. Special rates for RVIA, National Farm Machinery Show, Mid-America Truck Show, KY Derby, the Abbey Road Music Fest & National Street Rods! ... more   less 

Additional Information about Holiday Inn Louisville East - Hurstbourne

Address: 1325 S Hurstbourne Pkwy, KY, Louisville, KY 40222-5707
Region: United States > Kentucky > Louisville
Price Range: $126 - $719 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Louisville East - Hurstbourne 3*
Number of rooms: 185
Reservation Options:
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Questions & Answers

Questions? Get answers from Holiday Inn Louisville East - Hurstbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bed and drawers a close enough to bed and enough Ac isn't that loud.”
NAMVET71, 14 Apr 2017 | Read review
“I met with the manager named Kyle. He was extremely helpful in not only helping me find my room, but some fun things to do around the city.”
396nataliem, 7 Feb 2017 | Read review
“Tiny bit of road noise facing the freeway.”
149teresab, 27 Sep 2016 | Read review
“Couldn't stay at a better and friendlier place”
684wader, 20 Sep 2016 | Read review
“easy accessc to all room! I can not imagine picking a bad one”
vh198, 8 Aug 2016 | Read review
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