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All reviewsin house restaurantmeeting roomgeneral managerattended a conferencemodern hotelconference centerwould recommend this hotel to anyonestayed here for nightsan upgradedesk staffpleasant stayhome away from homechecking inbusiness tripdefinitely stay here againroom was spaciousa great place to stay
Very good and secure parking. Walking distance to dining and shopping and short drive to big box stores. We were at the Holiday Inn Louisville East-Hurstbourne for a Navy reunion and the staff had no problem taking care of our needs.More
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Response from AaronW2719, Manager at Holiday Inn Louisville East - HurstbourneResponded yesterday
Thank you for your review!
I am so thrilled to see that the staff was able to take care of you and your group while you stayed with us. I hope your reunion was an enjoyable one and we hope to see your...More
Wife and I were here from Friday-Sunday. Really really nice hotel. Great friendly and professional staff. Clean rooms. This hotel is a really nice 4 star hotel. Really close to that 5 star award though.Had no problems at all. Clean towels. Clean room. Really good...More
1 Thank Steve H
Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded 31 July 2018
Dear Steve H.
Thank you for your wonderful and detailed review!
I am glad that you enjoyed your time with us here at the Holiday Inn Hurstbourne. It means a lot coming from and experienced traveler such as yourself.
Safe travels and we hope to...More
Very nice, renovated Holiday Inn. Has convention facilities on site; on a different occasion I have been in the convention portion and it is well appointed.
On this particular occasion I was staying for business and while I had been there the week previous, I...More
Thank Debbie R
Response from AaronW2719, Manager at Holiday Inn Louisville East - HurstbourneResponded 5 days ago
Dear Debbie R.
We are so happy to hear the wonderful things you've written about our staff! Our goal here is to provide the best possible customer service to our guests that we can, so it is always great to see reviews that highlight our...More
The hotel is nice enough but my check in experience was made horrific by an immature, inexperienced and not too intelligent in the ways of customer service manager. What I experienced should not and did not have to happen.More
Thank Dr. Linda B
Response from AaronW2719, Manager at Holiday Inn Louisville East - HurstbourneResponded 1 week ago
Dear Linda B.
We apologize for any inconveniences you may have encountered during your stay. We pride ourselves on doing everything we can to make our guests stay as easy and enjoyable as possible. In regards to this specific incident, we sincerely apologize for your...More
I apologize for this delay! I want to say a HUGE thank you to the staff for a wonderful evening for our high school reunion which was held on 8/11/18! The communication and attention to details by Bill Lang was top notch! The staff that...More
Response from Aaron W, Manager at Holiday Inn Louisville East - HurstbourneResponded 1 week ago
Dear Valued Guest,
I am so thrilled to hear that you had such a great time at your event!
We are lucky to have such an attentive and devoted banquet staff. They always go the extra mile to ensure every event goes off without a...More
Newly Renovated The Holiday Inn Hurstbourne I-64 East is located in the heart of Louisville's East End, just blocks away from shopping, several restaurants as well as business & industrial parks. Our hotel is 10 miles ...Morenortheast of Louisville International Airport, the Churchill Downs/KY Derby Museum. The Holiday Inn Hurstbourne, I-64 East, offers full conference facilities for up to 800 people with 13 function rooms available. Catering and audio/visual offices are onsite to help with your function. Enjoy our Winner's Circle Restaurant & Lounge, featuring a menu laced with Kentucky fare. Special rates for RVIA, National Farm Machinery Show, Mid-America Truck Show, KY Derby, the Abbey Road Music Fest & National Street Rods! Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from AaronW2719 | Property representative |
Thank you for your question.
Our only laundry option currently is out service. Same day is available when dropped off by 8am. Services do not run over the weekend but there are multiple laundry options nearby.
Response from AaronW2719 | Property representative |
Breakfast is not included with the general rate, however for only $5 more you can add breakfast to most of our rates and deals. This comes with breakfast for 2 for each morning of your stay out of our Winner's Circle... More
Breakfast is not included with the general rate, however for only $5 more you can add breakfast to most of our rates and deals. This comes with breakfast for 2 for each morning of your stay out of our Winner's Circle Restaurant. This let's you get 1 full entree and a drink of your choice.