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Galt House Hotel

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3,616 Reviews from our TripAdvisor Community

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Showing 3,597: English reviews
Xxxxx
Reviewed 2 days ago NEW

Cost a little more but well worth it. Felt pampered. Suite was very spacious. Great view of river. Food at Cafe Magnolia was very good; great, friendly service. We missed the Christmas events (stayed 12/26), but if we had known about this hotel when our kids were younger (say 4-7 years old), I can see how a pre-Christmas stay at...

Review collected in partnership with this hotel
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Helpful?
Thank theodores997
GaltCustomerCare, Guest Relations Manager at Galt House Hotel, responded to this review

Dear Theodore, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Customer Care

Cincinnati, Ohio, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We are always impressed with the quality of the service and accommodations at the Galt House. The hotel is very well kept, and the staff is friendly, helpful, and professional. Both the hotel rooms and the public areas are clean and well maintained. There are plenty of dining options, all of which offer good quality food. We highly recommend the...

Review collected in partnership with this hotel
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Helpful?
Thank Melody H
About Hotel's Favourite Review
GaltCustomerCare, Guest Relations Manager at Galt House Hotel, responded to this review

Dear Melody, Thank you so much for the perfect review! Your experience is exactly what we strive for with all of our guests. We hope you come back and stay with us again.

Atlanta, Georgia
Reviewed 4 days ago NEW

I love old stuff. Old books, old movies, old people. I even like old hotels if they still look well maintained. This hotel is in tired.... Most of the food options were just unappetizing. My client has offices in Louisville, and they described this as the hotel from the movie The Shining. That is an overstatement, but not too far...

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Helpful?
Thank Clyde_Evans_66
GaltCustomerCare, Guest Relations Manager at Galt House Hotel, responded to this review

Dear Clyde, Thank you so much for the candid feedback. Some of our best guests are the ones that tell us how we can improve. We are currently updating our hotel which is a lengthy process because of the size of our property. We do hope you come back to find the hotel improved. Sincerely , Customer Care

Erie, Pennsylvania
Reviewed 4 days ago NEW

Its a large convention type hotel. Lots of people going to meetings and about. Lot of restaurants in the place. Staff were nice but need a bit of training. We went to two restaurants, the roof being the best

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Helpful?
Thank elillyky9
GaltCustomerCare, Guest Relations Manager at Galt House Hotel, responded to this review

Dear Ellie, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Sincerely, Customer Care

Reviewed 5 days ago NEWvia mobile

The rooms are shockingly large (we stayed in the suites). An entire family could stay here. The lobby and overall hotel is gorgeous and very nice. Level three has restaurants and a bar that are beautiful with great views. And the food is good! Open 24/7. All seemed well in the rooms until we realized no one had cleaned our...

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Helpful?
Thank Halley W
GaltCustomerCare, Manager at Galt House Hotel, responded to this review

Hi Halley- We do have very spacious guest rooms and are very proud of our lobby spaces! I am glad you were able to enjoy the restaurants and bar. I am however very sorry that the cleanliness of your room was not up to our standards. It is a priority to make every room clean and comfortable for our guests....

Huntsville, Alabama
Reviewed 6 days ago NEW

We were there for a cheer competition at the end of December. Hotel is huge but it was beyond capacity. I have never had to wait in line for an elevator, we waited 30 minutes one night and I finally climbed a few floors and caught an elevator on some higher floors. Trying to get to check-in with car is...

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Helpful?
Thank jeffyt
GaltCustomerCare, Manager at Galt House Hotel, responded to this review

We are very sorry that you were not satisfied with your stay at The Galt House Hotel. The Christmas event at the hotel is actually being scaled back next year, we hope that you will consider staying with us again and enjoy a less crowded Christmas experience. Ashley Satterfield Marketing Manager

Bardstown
Reviewed 6 days ago NEWvia mobile

Spent 3 days at the Galt house the bell hops were right there at the door to help us unload then waited til we parked the car and help us to our room. The house keeping staff was great if we needed more towels etc they were very kind to get us what we needed. Motel and rooms were clean...

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Helpful?
Thank patriciadL1741GD
GaltCustomerCare, Manager at Galt House Hotel, responded to this review

Hi Pat- Thank you so much for taking the time to review our hotel, I will be sure to pass on the word to our wonderful bellmen and housekeeping teams! Ashley Satterfield Marketing Manager

Reviewed 1 week ago via mobile

Normally we can't afford a hotel like this. We chose this hotel because Hotels.com gave me such good deal. We were there for the Duke vs Louisville game. The skywalk to the KFC Yum Center was great! Our room was fabulous and great view. If we got another great deal we will definitely stay here again!

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Helpful?
Thank Susie D
GaltCustomerCare, Manager at Galt House Hotel, responded to this review

Hi Susie D! The Galt House Hotel is very convenient to the YUM Center, we are happy you were able to utilize the pedway and stay at our hotel to attend the game. Thanks so much for taking the time to write such a great review! Ashley Satterfield Marketing Manager

smalltown
Reviewed 1 week ago

We came for the Bourbon Trail and stayed at the Gault House. It's located immediately on the river with 2 sections of rooms separated by 4 lanes of traffic. Check in was smooth and the desk clerks were friendly and helpful. We used the valet parking because of the convenience. Our rooms were located in the west building, with a...

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Helpful?
Thank travelteacher
GaltCustomerCare, Manager at Galt House Hotel, responded to this review

Thank you so much for your review, we do have wonderful views of the Ohio River and spacious guest rooms. We are so glad you enjoyed your stay at The Galt House Hotel! Ashley Satterfield Marketing Manager

Washington DC, District of Columbia
Reviewed 1 week ago

Galt House was well-run for such a large property. Staff was incredibly friendly and often addressed me on a first name basis. I appreciated being able to walk anywhere and ease of catching a cab. At night the steam pipe organ on the riverboat fills the air with a concert. If you have a waterfront room and/or balcony you can't...

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Helpful?
Thank ec0adventurer
GaltCustomerCare, Manager at Galt House Hotel, responded to this review

Thank you so much for your kind words. Jeanette is a wonderful asset to our team and I will be sure to let her know it was appreciated! We are so happy that you enjoyed your stay at The Galt House Hotel and thank you for taking the time to write this review. Ashley Satterfield Marketing Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Galt House Hotel, the Heart of Louisville, boasts 1,290 guest rooms and suites, 128,000 square-feet of convention space and more than 50 meeting rooms. Galt House Hotel features six full-service restaurants and lounges, including RIVUE, a 25th floor revolving restaurant with amazing cuisine, as well as the Rooftop Garden and Terrace, Club 360° Fitness Center and the three-story Conservatory that connects the two towers over 4th Street. It is connected to the KFC Yum! Center and the Kentucky International Convention Center, and within walking distance of Fourth Street Live! entertainment district, the Muhammad Ali Center, Kentucky Science Center, Kentucky Center for the Arts, Louisville Slugger Factory and Museum and Frazier History Museum. It is also within walking distance of unique shops and restaurants. ... more   less 

Additional Information about Galt House Hotel

Address: 140 North Fourth Street, Louisville, KY 40202
Region: United States > Kentucky > Louisville
Price Range: $203 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Galt House Hotel 3.5*
Number of rooms: 1300
Reservation Options:
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Also Known As:
Galt House Hotel Louisville
Galt Hotel Louisville
Galt House Hotel And Suites
The Galt House Hotel
Galt House Louisville Ky
Hotel Style:
#19 Family Hotel in Louisville
#22 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Galt House Hotel staff and other travellers.
18 questions
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Questions? Get answers from Galt House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring an extra blanket - outer portion of suite got a little cold.”
 of 5 bubbles theodores997, 21 Jan 2017 | Read review
“There are some good river views...”
 of 5 bubbles Clyde_Evans_66, 19 Jan 2017 | Read review
“If possible, get a river view with balcony”
  • River view from the balcony
 of 5 bubbles ec0adventurer, 13 Jan 2017 | Read review
“western views show a nice sunset while eastern views show the bridges.”
 of 5 bubbles whiskeyfox, 10 Jan 2017 | Read review
“I would ask for a room up high with a river view.”
 of 5 bubbles debbird2016, 7 Jan 2017 | Read review
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