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09/04/2017 10/04/2017
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    Hilton Garden Inn Louisville Northeast

    16.6 km from Louisville centre
    • Free Wifi
    • Free Parking
    • Pool
    Save
    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    9850 Park Plaza Ave, Louisville, KY 40241-2088
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    Rooms
    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews outdoor mall front desk shopping and dining within walking distance excellent stay hotel is located great place to stay rooms were clean hotel staff breakfast buffet very nice hotel hot tub easy access paddock hgi ne keurig interstate properties
    Reviewed yesterday

    Co-workers have suggested staying; I see why. Accessible location, nice accommodation, very helpful staff. I will definitely stay here again next time in Louisville. Quiet room, close to abundant shopping and food for when you are not working.

    Review collected in partnership with Hilton Garden Inn
    Helpful?0
    Hotel's Favourite
    Reviewed 4 weeks ago

    Every stay here is always wonderful. Right behind a big outdoor shopping center (Paddock Center) with variety of restaurants, coffee, and other retail. Also, a 15 minute drive to downtown, 20 minutes with traffic. Rooms are large, employees are very kind, a plentiful breakfast and...More

    Helpful?0
    Response from Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast

    Thank you for singing our praises on social media. We are happy to hear you take advantage of our amenities as well as our location. See you next time!

    Reviewed 5 days ago

    The hotel was very nice and clean, however the price that I was quoted over the phone, was more when I received my final bill at checkout. Other than that, everything else was excellent, including customer service.

    Review collected in partnership with Hilton Garden Inn
    Helpful?0
    Reviewed 6 days ago

    If you are looking for a hotel that communicates during reservation and during check in (especially during an event) don't stay here. Was never told during any of the reservations nor the day before check for my guests that the hot tub wasn't working and...More

    Review collected in partnership with Hilton Garden Inn
    Helpful?0
    Response from Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast

    I am so very sorry for your experience. I understand you've been contacted by upper management directly via the Hilton survey system. We hope to be able to change your opinion of us in the future.

    Reviewed 1 week ago

    Everything that could go wrong did. Bedding not changed from previous guest, bathroom was moldy, Bar service was non existent. Also, don't forget anything in your room at departure because the lost and found process lacks integrity. Never saw my Yeti again, hope whoever is...More

    Review collected in partnership with Hilton Garden Inn
    Helpful?0
    Response from Gary B, General Manager at Hilton Garden Inn Louisville Northeast

    Dear 793randallb, I am so sorry to read of your disappointing stay with us. As most of our Trip Advisor reviews show, this is not typical for us and I apologize that it was your experience. Because your review was collected via Hilton, I have...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
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    Photos
    Business Centre/Function Rooms (12)
    Hotel & Grounds (9)
    Room/Suite (8)
    Pool/Beach Area (5)
    Nearby
    Nearby Restaurants
    The 502 Bar & Bistro
    5 reviews
    1.60 km away
    Corbett's An American Place
    148 reviews
    .64 km away
    Stoney River Steakhouse and Grill
    145 reviews
    .38 km away
    Drake's Paddock Shops
    91 reviews
    .32 km away
    Nearby Attractions
    Mall St. Matthews
    14 reviews
    7.90 km away
    Serenity Spa
    15 reviews
    7.95 km away
    Hidden Hill
    7 reviews
    7.96 km away
    Locust Grove
    168 reviews
    7.91 km away
    Questions & AnswersAsk a question
    How old do you have to be to book a room?
    27 January 2017|
    Answer Show all 3 answers
    Response from Gary B | Property representative |
    Thank you for your question. A guest needs to be at least 21 years old to book a room.
    0
    Votes
    KSKRN
    What rooms have whirlpool tubs?
    3 November 2016|
    Answer
    Response from Gary B | Property representative |
    Thank you for your question. I would not want to give out specific room numbers online. We have a total of 5 rooms with whirlpool tubs, one on each floor.
    0
    Votes
    Mary P
    Are there safes in the rooms?
    2 October 2016|
    Answer
    Response from Gary B | Property representative |
    Thank you for your question. We do not have in room safes but we do have complimentary safety deposit boxes located at the front desk.
    0
    Votes
    Room Tips
    "We stayed on the top (5th) floor, as did other family members. Access was easy as there was adequate parking..."
    Joel K, 3 months agoRead review
    "Get a top floor."
    J D, 4 months agoRead review
    "ask/choose a room on the non-interstate side of the building"
    RStraveler1, 7 months agoRead review
    "Not on the freeway side"
    tj3js289, 8 months agoRead review
    "If you are getting a ride back to your car from a late flight, make sure you call the hotel to get the..."
    TravelerGEO, 8 months agoRead review
    "Have stayed there about three or four times and never had an issue with noise on any floor."
    Cheryl A, 9 months agoRead review
    "Can't imagine there is a bad room"
    Wendee709, 10 months agoRead review
    "First floor facing back parking lot was quiet. Could consider same location on upper floors."
    n4matishun, 10 months agoRead review
    "Upper floor room was quiet, a bit away from the ice machine"
    Sherrie W, over a year agoRead review
    "I'm always a fan of the top floor, as that prevents overhead noises. All of the rooms here are..."
    Pitchblue89, over a year agoRead review
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