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Comfort Inn & Suites Airport & Expo

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Comfort Inn & Suites Airport & Expo
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131 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Airport & Expo
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Showing 130: English reviews
Cheney, Washington
Reviewed 3 July 2016

I called the day before my arrival to confirm the airport shuttle ran until at least 9pm which the front desk confirmed. When I arrived at the airport the following night I called the hotel and was told the shuttle was not running. I had to take a cab to the hotel which was roughly $10. I stayed in a...

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Thank TravelerABCde
Greenwood, Indiana
Reviewed 28 June 2016 via mobile

Room is nice. Has a front room with pull out bed and room with 2 full beds. Not enormous but enough room and for the price it's great. One thing though is that they really need to update the wifi. It's too slow to do any work on, I turned on my hotspot and worked through my data instead because...

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1Thank MarkL001
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Thank you for taking time to leave comments on tripadvisor. We are so glad you enjoyed your stay. We look forward to your next trip to Louisville. Kind Regards Donna Ferguson Director of Sales/Front Office Manager

D.C.
Reviewed 22 June 2016 via mobile

We stayed in a queen suite. (2) queen beds in a separate room. A True suite. (2) TV's, one in the bedroom and one in the living room. There is a sofabed in the living room as well. Fridge and microwave. Beds are very comfortable. And the rooms are quiet- great for sleeping late. Kentucky Kingdom is on the other...

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Thank martalayna
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Thank you so much for taking the time to leave the great comments on tripadvisor. We are all so glad you enjoyed your stay. Kind regards Donna Ferguson Director of Sales

Reviewed 15 June 2016 via mobile

Went to stay with friends in this hotel, couldn't upon arrival due to have to be 21 yrs of age which NO EMPLOYEE told me prior to purchasing a room. I went to get my refund and they refunded my money only to try and take it out a couple days later and make my account overdrawn for a place...

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Thank Dusten D
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Please allow me to apologize for the unpleasant incidence. It is not our policy to ask the age of our guests making the reservation. You must be 21 to stay. If at the time of check in it is aquired upon seeing ID, then you would be informed. I am sorry for your inconveniece. Sincerly Donna Ferguson Director of Sales/Front...

Indianapolis, Indiana
Reviewed 7 June 2016

The rooms are clean and affordable! Carolisha at the front desk exhibited the best customer service I've ever had at any hotel. She was at the front desk alone, checking guests in at the counter, answering the phone, and also taking quests request for items...ALL AT THE SAME TIME. She remained calm, professional, and pleasant. She was so focused but...

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Thank tellthepeoplethe411
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Thank you so much for taking time to comment on tripadvisor. Carolisha will be thrilled to hear how well her guests appreciate her. Agian, thank you, and we look forward to your next visit. Sincerely Donna Ferguson

Kendallville
Reviewed 27 May 2016

I recently made a reservation at this hotel and had some issues with my reservations. Donna at the front desk went out of her way to accommodate myself and my daughter, and even verified something with the general manager and called me back to assure me everything was alright. Thank you, Donna, for going above and beyond and helping my...

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Thank joanna_cook
Donna F, Front Office Manager at Comfort Inn & Suites Airport & Expo, responded to this review

Thank you so much for taking the time to leave a great review. I'm a Mama too, and I would want someone to look out for my daughter. I hope they had a good time. Kind regards Donna Ferguson

Montreal, Canada
Reviewed 19 May 2016

The people in this hotel were very, very nice. Breakfast was good and plenty. We were in a Convention at the Expo Center, it is close but not really within walking distance. Only small problem is all the UPS planes taking off between 4:15 and 4:45 AM, if your room is in the front of the hotel, very noisy.

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Thank Heloguy77
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Thank you so much for taking time to leave such wonderful comments on trip advisor. They are greatly appreciated. We are so glad you enjoyed your stay. I regret that the UPS plane noise was annoying. Upon your next stay, we will try a room at the other end of the hotel in hopes that will make a difference. Sincerely...

Anchorage, Alaska
Reviewed 18 May 2016 via mobile

Stayed here the week before the KY Derby, it was Thunder Over Louisville weekend. Overall I like this property & hv stayed here before. Breakfast is good and the staff is nice, rooms are great. Close to airport & Interstates. This weekend the hotel was full & I was glad I had made my reservation much in advance. The property...

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Thank 124you
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Please allow me to apologize for the inconveniences during your stay. The keys may not have been made for the amount of days you were here. For this I also apologize, this should be checked by us. Credit cards and cell phones deactivate them also. I am sorry you had to wait so long for your room. It is not...

Youngsville, North Carolina
Reviewed 18 May 2016 via mobile

The front desk personnel are nice enough and the room is clean. Only 2Mb Internet and then the connection is intermittent. Bring a hot spot if you're staying here for work. Verizon has good speed in this area. Also, no restaurants within a short walk.

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Thank Tombones08
Reviewed 31 March 2016

Decided to take a 2 day trip with my small children and when we asked for suggestions on things to do in the area the gentleman told us he didn't know but the pamphlets were in between the doors as you head out. Vending machines wouldn't take bills or change so the same beverages are in the lobby at a...

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Thank Brittney M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites Airport & Expo

Address: 653 Phillips Ln, Louisville, KY 40209-1325
Region: United States > Kentucky > Louisville > South Side
Price Range: $115 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport & Expo 2.5*
Number of rooms: 98
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Also Known As:
Comfort Inn And Suites Airport & Expo
Comfort Inn & Suites Airport & Expo Hotel Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Airport & Expo staff and other travellers.
4 questions
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Fayetteville, Tennessee
Fayetteville, Tennessee
Greenville, South Carolina
3 months ago
Michigan City, Indiana, United States
over a year ago

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Questions? Get answers from Comfort Inn & Suites Airport & Expo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on an upper floor”
 of 5 bubbles 2bobj, 25 Sep 2016 | Read review
“The suite was perfect for us.”
 of 5 bubbles jagbookworm, 27 Jul 2016 | Read review
“In the back.”
 of 5 bubbles Heloguy77, 18 May 2016 | Read review
“Make sure you know what there is to do near by, staff doesn't.”
 of 5 bubbles 810brittneym, 30 Mar 2016 | Read review
“All rooms recently upgrade and are excellent. First floor quiet but hotel is near airport.”
 of 5 bubbles KDMagin, 27 Mar 2016 | Read review
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