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Holiday Inn Express Hotel & Suites London

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Holiday Inn Express Hotel & Suites London
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137 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites London
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Showing 135: English reviews
Mooresville, Indiana
Reviewed 24 September 2016

Our room and the hotel itself was very nice and clean. Our main problem was with the manager. We booked three rooms, one for my wife and I, and the other two rooms for friends of ours that we were traveling with approximately 6 weeks prior to our arrival. When we arrived I gave them our names and told the...

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Helpful?
Thank Jerry L
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Dear Jerry L, Thank you for choosing us and for leaving a review. I am happy that you found our rooms clean. However, it is regrettable that your stay was negatively affected by the level of service you received. Please accept our sincerest apologies for any inconvenience this may have caused you and your guests. Rest assured that your comments...

Reviewed 19 September 2016 via mobile

Stayed here on a Saturday night. Recent remodeling done, but not everything. Bathroom sink broken in 1st room. Switched rooms and toilet seat was broken. Sheets in room had not been changed for one of the beds. Hair, pizza crumbs on sheets when we folded down cover. Not impressed with the maintenance / care of this hotel.

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Helpful?
Thank Craig L
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Dear Craig L, Thank you for taking the time to express your thoughts and concerns. We are very sorry for the shortfalls you have noticed with the quality of the room you received and its cleanliness. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to consider improvements...

McKinney, Texas
Reviewed 30 August 2016 via mobile

Totally unexpected room. I was blown away by the uber modern decor and the size of the room. It was beautiful. Everything was clean and the bed was comfortable. I would have give this hotel five stars if the front desk clerk had been more personable and if there were two regular Keureg coffees instead of one. Got to have...

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Thank DDay1959
Canton, Georgia
Reviewed 25 August 2016

If you want to get something to eat, make sure it's not late. The town pretty much closes down at 9:00 P.M. This is the nicest hotel in London, Ky. I traveled with a family of four and we all enjoyed are stay. The staff was very helpful and kind, The hotel is clean and so are the rooms. I...

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Helpful?
Thank JasonMeyer12345
Ft myers
Reviewed 20 August 2016 via mobile

Stopped here on our way from Florida to Florence,KY. Very clean, updated rooms, super comfy beds, friendly staff and a nice little breakfast. Only complaint was although the a/c was very cold, the room was very damp, all the bedding and floor felt damp but after driving 12 hours that was the least of my worries. We'd definitely would stay...

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Helpful?
Thank AprilKerinuk
Proctorville, Ohio
Reviewed 14 August 2016 via mobile

We had a 1 night stay at this Holiday Inn while traveling and what a great choice it was! Not sure how recently but it has had a renovation and it looks amazing! We had a fast and easy (late) check in and a fabulous room on the 3rd floor. Our room was Huge! New furnishings with a modern, sleek...

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Thank caseynicole79
Weirton, West Virginia
Reviewed 31 July 2016

Stayed one night while in area. This hotel was recently renovated so everything had the new appearance. Very clean, but after renovations were done their were a few minor issues. My room had no phone service which I consider a security issue. The sink in the bathroom was missing the handle to raise and lower the stopper in the sink....

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Helpful?
Thank Westie52
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Dear Larry D, Thank you for writing a candid review of our property. We work diligently to ensure our facilities are well maintained and we try our best to provide not just good value, but comfortable, clean and friendly accommodations. We're very sorry the issues you had with the bathroom sink and breakfast selection were not reflective of that. Please...

Franklin, North Carolina
Reviewed 28 July 2016

On 7/23/2016 I was traveling through Kentucky on my way home to NC. My adult Grandchilden and I planned to stay in Lexington KY but was unable to find a room due to 2 major events that weekend. I telephoned a relavtive in Corbin KY to see if there she could locate a room at a nice hotel for the...

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Helpful?
Thank bsoleau
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Dear bsoleau, Thank you for being our guest and for taking the time in posting a review about our property on TripAdvisor. We regret to read the difficulties you had experienced particularly with the services rendered by staff. We take comments such as these very seriously and would like to follow up with you. We have sent you a private...

Savannah, Georgia
Reviewed 22 July 2016

We recently traveled from the east coast to the midwest and back staying at two different hotel chains. This HIE was very clean, staff was courteous and exercise room quite good. Breakfast was a bit under par in selection and quality. For runners - take a run up route 5 into old town London- a bit noisy but enjoyable.

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Thank Max8550
GRANGER
Reviewed 20 July 2016

This was a very nice place to stay: a clean, spacious room with a comfortable bed and nice bathroom. The "updated decor" made it feel a bit industrial, but that's a personal taste issue. The breakfast was very good and the hostess very friendly and helpful as was the young man at the reception desk who gave me recommendations for...

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Thank SueBee46530

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour of the hotel. The Holiday Inn Express Hotel & Suites London is conveniently located on I-75 halfway between Lexington, KY and Knoxville, TN. We are nestled in the heart of Kentucky's Daniel Boone National Forest. The surrounding area of Laurel County offers numerous lakes & streams, gently rolling hills, and natures finest outdoor recreational facilities. London is also the home of the world famous Chicken Festival. Hotel features include an indoor heated pool, fitness center, 24 hr business center, and free high speed Internet access (both wireless and cable). Our hotel also offers our complimentary Express Start Continental breakfast. Enjoy a unique breakfast experience at our new Express Start breakfast bar. We have also created the world's best tasting cinnamon roll. Visit London, KY and Stay Smart at the Holiday Inn Express Hotel.Lexington, KY - 75 miles N. Cincinnati, OH -160 miles N. Louisville, KY - 160 miles NW. Bowling Green, KY - 99 miles W. Knoxville, TN - 95 miles S. Atlanta, GA - 300 miles S. Downtown London - 1.5 miles NW. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites London

Address: 506 Minton Dr, London, KY 40741-1637
Region: United States > Kentucky > London
Price Range: $129 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites London 2.5*
Number of rooms: 60
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Also Known As:
Holiday Inn Express Hotel And Suites London
Holiday Inn London
London Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor”
 of 5 bubbles DW1Louisville, 14 Nov 2016 | Read review
“Sign up for Priority Club for EXTRAS, great FREE deal.”
 of 5 bubbles MillerTyme2, 8 Oct 2016 | Read review
“Would be nice if we could get the smokers to move away from the entrance”
 of 5 bubbles Max8550, 22 Jul 2016 | Read review
“Comfy and clean”
 of 5 bubbles 362dawna, 17 May 2016 | Read review
“I stayed on the 2nd floor west side.”
 of 5 bubbles RJ758, 11 Apr 2016 | Read review
5 of 5