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Holiday Inn Express Hotel & Suites London

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Holiday Inn Express Hotel & Suites London
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133 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Level Contributor
10 reviews
5 hotel reviews
Reviewed 5 days ago NEW

We stayed here when driving down to Gatlinburg,TN to see what we could see. London is a nice little town and the hotel was easy to find. We had a time bring in the suitcases since we were so worn out and a really friendly hotel employee helped us bring them in and get them in our room. I think... More 

Helpful?
Thank RetiredandHappy1124
Louisville, Kentucky
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Stayed here overnight on a business trip. The hotel appeared to have recently been renovated. The room was very clean and the mattress and pillows were quite comfortable. The room had plenty of space as well as the bathroom. The only thing that didn't work was the hair dryer which was provided. Breakfast was included in the cost of your... More 

Helpful?
Thank DW1Louisville
Lexington, Kentucky
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

The hotel is BRAND NEW inside, with a recent remodel less than a year ago. Everything is very clean, comfortable, and new. The staff was very friendly and helpful as well. We used this hotel to get a block of rooms for our wedding and the staff made the entire process a breeze; they even said they would give out... More 

Helpful?
Thank brittanyc146
Louisville, Kentucky
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 October 2016 via mobile

Newly renovated room, modern decor and very clean!!! Bathroom was spacious with good lighting. Beds were comfortable and clean. Breakfast was included (eggs, sausage, bagels, biscuits, cereal, fruit).

Helpful?
Thank cat_nohat1960
La Grange Park, Illinois
Level Contributor
112 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 9 October 2016

We stopped here on a trip to Gatlinburg, TN and we loved the place. They remodeled back last year and it turned out great. When we got there they up-graded us into a suite, join Priority Club for this. The front desk staff and breakfast person were so professional and friendly they all got tipped. The room was two times... More 

Helpful?
Thank MillerTyme2
Green Bay, Wisconsin
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 September 2016

We stayed one evening at the Holiday Inn Express in London, KY. The room was "ultra modern" which was not appealing to us - very cold. Carpet did not look dirty but our socks proved otherwise. The biggest inconvenience was the internet did not work in our room and the staff did not seem to care. Not the kind of... More 

Helpful?
Thank summertraveler12
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Dear summertraveler12, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and... More 

Mooresville, Indiana
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 September 2016

Our room and the hotel itself was very nice and clean. Our main problem was with the manager. We booked three rooms, one for my wife and I, and the other two rooms for friends of ours that we were traveling with approximately 6 weeks prior to our arrival. When we arrived I gave them our names and told the... More 

Helpful?
Thank Jerry L
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Dear Jerry L, Thank you for choosing us and for leaving a review. I am happy that you found our rooms clean. However, it is regrettable that your stay was negatively affected by the level of service you received. Please accept our sincerest apologies for any inconvenience this may have caused you and your guests. Rest assured that your comments... More 

Travellers are raving about these London hotels

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 September 2016 via mobile

Stayed here on a Saturday night. Recent remodeling done, but not everything. Bathroom sink broken in 1st room. Switched rooms and toilet seat was broken. Sheets in room had not been changed for one of the beds. Hair, pizza crumbs on sheets when we folded down cover. Not impressed with the maintenance / care of this hotel.

Helpful?
Thank Craig L
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Dear Craig L, Thank you for taking the time to express your thoughts and concerns. We are very sorry for the shortfalls you have noticed with the quality of the room you received and its cleanliness. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to consider improvements... More 

McKinney, Texas
Level Contributor
754 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed 30 August 2016 via mobile

Totally unexpected room. I was blown away by the uber modern decor and the size of the room. It was beautiful. Everything was clean and the bed was comfortable. I would have give this hotel five stars if the front desk clerk had been more personable and if there were two regular Keureg coffees instead of one. Got to have... More 

Helpful?
Thank DDay1959
Canton, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 August 2016

If you want to get something to eat, make sure it's not late. The town pretty much closes down at 9:00 P.M. This is the nicest hotel in London, Ky. I traveled with a family of four and we all enjoyed are stay. The staff was very helpful and kind, The hotel is clean and so are the rooms. I... More 

Helpful?
Thank JasonMeyer12345

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Take a video tour of the hotel. The Holiday Inn Express Hotel & Suites London is conveniently located on I-75 halfway between Lexington, KY and Knoxville, TN. We are nestled in the heart of Kentucky's Daniel Boone National Forest. The surrounding area of Laurel County offers numerous lakes & streams, gently rolling hills, and natures finest outdoor recreational facilities. London is also the home of the world famous Chicken Festival. Hotel features include an indoor heated pool, fitness center, 24 hr business center, and free high speed Internet access (both wireless and cable). Our hotel also offers our complimentary Express Start Continental breakfast. Enjoy a unique breakfast experience at our new Express Start breakfast bar. We have also created the world's best tasting cinnamon roll. Visit London, KY and Stay Smart at the Holiday Inn Express Hotel.Lexington, KY - 75 miles N. Cincinnati, OH -160 miles N. Louisville, KY - 160 miles NW. Bowling Green, KY - 99 miles W. Knoxville, TN - 95 miles S. Atlanta, GA - 300 miles S. Downtown London - 1.5 miles NW. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites London

Address: 506 Minton Dr, London, KY 40741-1637
Region: United States > Kentucky > London
Price Range: $125 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites London 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites London
Holiday Inn London
London Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor”
 of 5 bubbles DW1Louisville, 14 Nov 2016 | Read review
“Sign up for Priority Club for EXTRAS, great FREE deal.”
 of 5 bubbles MillerTyme2, 8 Oct 2016 | Read review
“Would be nice if we could get the smokers to move away from the entrance”
 of 5 bubbles Max8550, 22 Jul 2016 | Read review
“Comfy and clean”
 of 5 bubbles 362dawna, 17 May 2016 | Read review
“I stayed on the 2nd floor west side.”
 of 5 bubbles RJ758, 11 Apr 2016 | Read review
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