Hyatt Regency Lexington
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Hyatt Regency Lexington

Traveller (260)
King Guest Room
Room & Suite (116)
BlueFire Bar
Dining (14)

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About

4.0
#28 of 86 hotels in Lexington
4.6 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.8 of 5 bubbles
Value
A landmark tower rises in the heart of Bluegrass Country. This is the Hyatt Regency Lexington located in the heart of downtown... a superb combination of elegance and style. You will enjoy exquisite comfort and convenience in 366 luxurious rooms including 6 suites. A dramatic 5-story atrium lobby is the ideal gathering place before shopping at Victorian Square which is connected to the Hyatt by glass skywalks. Additional features include the Blue Fire Grill restaurant and Lobby Bar, a heated indoor pool, a fitness center and complimentary parking. The Hotel is part of the Lexington Center Complex which also houses the Lexington Convention Center, the Civic Center Shops and Rupp Arena - home to the University of Kentucky Men's Basketball team.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English

Location

401 West High Street, Lexington, KY 40507-1833
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 89 out of 100
89
Blue Grass Airport
4.0
4.0 of 5 bubbles2,021 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Located in the heart of the city, Hyatt Regency Lexington is celebrated for its prime location near arenas and downtown attractions. Travelers are drawn to the hotel's charming atmosphere, though some areas could benefit from refurbishment. While the staff's friendliness is often acknowledged, some guests have experienced inconsistent service levels and a lack of value, pointing out overpricing and the necessity for renovations. The amenities, including the convenience of free parking, are generally appreciated, yet there are calls for better upkeep and noise management. Room cleanliness and modernization also remain areas for improvement.
Location
Convenient
Atmosphere
Charming
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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2,021Reviews12Q+A100Room tips
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Detailed Reviews
j1007evans wrote a review Mar 2020
Davidson, North Carolina
5.0 of 5 bubbles
I could leave you with a long comment with a long list of boing adjectives. However I will spare you the torture. Plainly and simply put. This location, the in Lexington KY, is like no place I have stayed before. It is not just the room or the dinning most of the time you can find very good things of this nature at almost any upper end hotel. But the thing that makes this location special to me is the wonderful staff, they are personable, warm and inviting and truly practice what they preach – customer service!

Try this location and you will not forget it
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ron v, General Manager at Hyatt Regency Lexington
Responded 11 Mar 2020
Great Review. Thank you!! I will be sure to share your kind words with our team. It is our goal to make every guest feel this way and it is always great to hear we succeeded. Thank you again and we look forward to hosting you again in the near future
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rboone1758 wrote a review Jan 2020
4.0 of 5 bubbles
My son and I we fortunate to get tickets to the Basketball game. This is the absolute best place to stay for events at Rupp Arena because of the adjacent location. Obviously they are very accustomed to these events and were able to accommodate the large crowd. Looking back we both agree this could not have been a better experience.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2019
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Nicolette K wrote a review Jan 2021
Morehead, Kentucky
5.0 of 5 bubbles
Emma D provided above and beyond customer service. My brother wanted to propose to his girlfriend (he did and she said yes) and I booked the room for them. There were a few issues to resolve in order to make his check in as seamless as possible but Emma D. worked patiently and diligently with me until everything was resolved. Their room was also excellently assigned and my brother was able to video the entire thing by placing his phone in the window of their room! Thanks again Emma!
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beck31621 wrote a review Aug 2021
Anniston, Alabama
5.0 of 5 bubbles
This is a great locaion if you want to be near the bars and restaurants of downtown Lexington. It is also centrally located to many of the sights in the area. We stayed during a time when there were few guests at the hotel so it was very quiet and there was always an elevator available when needed. We really did not see many other guests the whole time we were there.The rooms are spacious and comfortable. The downside was that due to Covid-19, housekeeping was not servicing the guest rooms every day. That made it some what inconvient to get more towels, empty trash, etc. The cocktails at the bar were great.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne L wrote a review Jan 2020
Elizabethtown, United States
5.0 of 5 bubbles
This Hyatt has clean, quiet rooms, the most important aspect. In house restaurant Blue Fin Grille outstanding! Housekeeping very responsive to request for addiitonal wash cloths and coffee. All staff friendly, professional and welcoming.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
natalie112022 wrote a review Feb 2022
Inez, Kentucky
3.0 of 5 bubbles
They Hyatt downtown was not as glamorous as advertised, especially for the price of one standard king size room. We did not use any of the amenities that they offered so I can’t review them, the price was steep for a standard room with a king size bed. Be pd was fairly comfortable, I requested extra pillows and a high floor room and neither of those accommodations were met. We never received extra pillows nor did we receive a high floor room. The room was just okay, bed was semi comfortable but would have been better had we had the extra pillows needed for surgery I just had. Pillows that were provided were very comfortable. In case you were like me and not made aware at the time of reservation, there is an incidental fee you have to pay upon check in. I was not made aware of that, therefore wasn’t prepared to pay the extra after the steep price I had just paid for the room. We had previously stayed at The Glo and The Avid hotels for half the price and all accommodations were met and the rooms were much nicer, very clean, and you couldn’t beat the comfort of the beds. Highly recommend the Glo or the Avid hotels over the Hyatt downtown any day,
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Date of stay: December 2021
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Room Tip: I would require a visit to to the room they want to check you into before paying; in order to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
510becky wrote a review Feb 2022
5.0 of 5 bubbles
Traveled with my daughter for a concert. The hotel was great! Very clean, excellent service, breakfast buffet was tasty. Would definitely stay here again. Parking is across the street (for free) or valet parking (same location) for a fee. Bell man took our luggage all the way to our room and unloaded for us. Very nice guy!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nolemomma wrote a review Apr 2021
Richmond, Virginia
2.0 of 5 bubbles
We stay at Hyatts almost exclusively and are globalists. This Hyatt was so disappointing. The room was worn and not clean. With Covid cleaning guidelines we expect MORE cleaning instead of less. The room phone/middle night table area had a layer of dust on it that made me realize it hadn’t been wiped down in several days. The tub didn’t drain properly and after we all showered it was a disgusting bath full of dirty water. I called and asked the front desk to clean the room; we also saw cleaning staff in the hallways and asked them to clean the room. It was never cleaned much to our disappointment. No valet service and the breakfast was sparse and not great. My husband and I wouldn’t stay here again!
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ron van Haaren, General Manager at Hyatt Regency Lexington
Responded 9 Apr 2021
Thank you for commenting on your stay. I sincerely apologize for the housekeeping issues you experienced. I will certainly share these with our housekeeping department. we have implemented many standards to ensure cleanliness and as an example have lowered the number of rooms our team members clean each day, so they can spend more time per room. Unfortunately due to the current pandemic we have some limitations in services we can offer. And for the safety of our team members and our guests we do not clean a room during a stay. We actually let a room sit for 24 hours after check out before we clean it. Along with you we hope this pandemic will be over soon, so we may return to the normal days and will be able to deliver all services. Thank you again for reaching out.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
J8513USjohnh wrote a review Oct 2020
Atlanta, Georgia
2.0 of 5 bubbles
I’ll start by saying I’m a Hyatt aficionado. Love the brand and the way they operate. This hotel is in the absolute perfect location if you are going to a UK game and would rather walk than Uber. The front desk staff are good. That was was the good and it’s a 5 star based on the good. Now the bad... The owner / managers of this hotel are not keeping it up. I’m sure Covid is costing them dearly every day with no occupants but it is not going to last forever. This is the perfect time to renovate just like the arena beside you is doing. Instead, the belt is being tightened across the board from what I could tell. Items from the previous guest weren’t removed and left in the room. The curtains had a dark grease stain on them. The restaurant serves up a very limited menu with preformed lunchroom style hamburger patties and the same on their chicken sandwich. The bar is fully stocked though. All in all, it was quite a let down for a Regency. If anyone loves Hyatt like I do, I strongly recommend staying at the newer, cleaner, brighter Hyatt Place and taking an Uber downtown if that’s your fancy. I urge the owners of this property to look to the future rather than the present and invest the money to bring this fabulously located property out of the early 80’s into the upper - mid level it could be. The photo shows the arena demo at the front entrance of the hotel and the currently free hotel parking lot across the street. The other photo is just an example of the lack of attention to detail in the rooms. There were many other misses like this but no need to bash.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike L wrote a review Sept 2021
Tulsa, Oklahoma
1.0 of 5 bubbles
This might be one of the worst hotels i've ever stayed in. It took me three rooms to find an AC that worked. I stayed for a total of 6 nights, on the 4th night my room was suppose to receive a refresh which never came this is even after I requested it on multiple occasions. The carpet, bathroom, sheets, towels, etc were all really gross. I came in for the Keeneland horse and was extremely busy or else I would have found another place to stay. Do yourself a favor and avoid this mold pit!
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Date of stay: September 2021
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Don't choose a room here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MountieTraveler asked a question May 2019
Alum Creek, West Virginia7 contributions2 helpful votes
What is their pet policy?
Answer from Ron v
Lexington, Kentucky
Hi, Pets are not allowed in the hotel.
KYTRAVELFUN asked a question Mar 2019
Clay City, Kentucky51 contributions8 helpful votes
Coming in for the Toy and Comic convention later this month. How much is valet parking?
Answer from karle556
Englewood52 contributions45 helpful votes
20.00 per day
KYTRAVELFUN asked a question Mar 2019
Clay City, Kentucky51 contributions8 helpful votes
Coming in for the Toy and Comic convention later this month. How much is valet parking?
Indianapolis, IN8 contributions7 helpful votes
The open parking lot is across the street from the hotel entrance. It was easy to access. But construction was all around the hotel and surrounding streets (Nov 16-18, 2018) so watch your exiting from the lot. A lot of one-way streets to send you in directions you may not want to go! Just get your bearings and you'll be fine!
Daniel W asked a question Mar 2018
West Covina, California
How far from the airport?
Answer from U4642FWdouglass
Elizabethtown, United States22 contributions5 helpful votes
10-15 minutes depending on traffic.
Travel_Chad79 asked a question Feb 2018
Evansville, Indiana157 contributions22 helpful votes
Do all rooms offer in-room refrigerator?
Answer from Ron v
Lexington, Kentucky
Yes, All rooms have a refrigerator
arkyscott wrote a tip 14 July
Little Rock, AR97 contributions22 helpful votes
3.0 of 5 bubbles
"Save money by passing on valet parking. Self-parking is a good option for free."
Read full review
Jerry W wrote a tip Jan 2024
South Point, Ohio406 contributions17 helpful votes
1.0 of 5 bubbles
"Just don’t."
Read full review
Kim S wrote a tip Jan 2024
2 contributions1 helpful vote
3.0 of 5 bubbles
"Make sure you are getting a decent room!"
Read full review
Mary Jo S wrote a tip Sept 2023
9 contributions10 helpful votes
1.0 of 5 bubbles
"Find another hotel"
Read full review
Alo O wrote a tip June 2023
Tyler, Texas20 contributions1 helpful vote
1.0 of 5 bubbles
"Always check your room before you come in for your stay"
Read full review
Not the right property for you?
There are more places to choose from in the Lexington area.
PRICE RANGE
AU$239 - AU$377 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency lexington hotel lexington, lexington hyatt regency, hyatt lexington
LOCATION
United StatesKentuckyLexington
NUMBER OF ROOMS
366
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HYATT REGENCY LEXINGTON (AU$239) - 2024 Prices & Reviews (KY) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hyatt Regency Lexington
Which popular attractions are close to Hyatt Regency Lexington?
Nearby attractions include Mary Todd Lincoln House (0.3 km), Rupp Arena (0.1 km), and University of Kentucky (0.5 km).
What are some of the property amenities at Hyatt Regency Lexington?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hyatt Regency Lexington?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hyatt Regency Lexington?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Regency Lexington?
Conveniently located restaurants include Tony's of Lexington, Pies & Pints , and Dudley's on Short.
Are there opportunities to exercise at Hyatt Regency Lexington?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hyatt Regency Lexington have an airport shuttle?
Yes, Hyatt Regency Lexington offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Regency Lexington have airport transportation?
Yes, Hyatt Regency Lexington offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hyatt Regency Lexington located near the city centre?
Yes, it is 0.1 km away from the centre of Lexington.
Are any cleaning services offered at Hyatt Regency Lexington?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Lexington offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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