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SureStay Plus Hotel by Best Western Lexington

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Traveller (109)
Room & Suite (61)
Pool & Beach (6)
Overview
Hotel website
2241 Elkhorn Rd, Lexington, KY 40505-4839 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
2 Star accommodation
Additional information
Hotel website
Offers from SureStay Plus Hotel by Best Western Lexington
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (943)
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All reviews room was clean bob evans cracker barrel new carpet other hotels pleasant stay ice machine hot tub would stay again waffles howard interstate gas walmart microwave florida
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1 - 5 of 939 reviews
Reviewed 2 days ago via mobile

Hotel definitely has some issues! Front desk staff friendly, beds comfortable, price decent...but that’s about it. Wife found large bug on lamp shade, air ducts were falling from ceiling over bed, shower head definitely needed replacing, and light over mirror in bathroom missing numerous bulbs....More

Thank Doug S
Hotel's Favourite
Reviewed 12 June 2018

could not believe the price - so low plus they accepted our reward coupon. Front desk was super nice. Room was clean. I didn't have any problems. Also made it nice that coming in late there was a Cracker Barrel close by. Would stay here...More

Thank ManyConferences
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 13 June 2018

Thank you for giving us your feedback, I am so happy that you enjoyed your stay with us. Yes we do take the Bestwestern reward coupons, there are many restaurants around the area but yes Cracker Barrel is right across the street. Hope to see...More

Reviewed 1 week ago

Nothing exciting in any way. Just a great place to stay if your watching pennies. Clean place. I don't care much for this particular area. The great news is the hot breakfast which included eggs sausage biscuits and gravy.More

Thank MrChamp723
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 6 days ago

Thank you for your feedback, I'm please to read that you enjoyed your stay, yes our hot breakfast is a good way to start the day. I do hope that you will return when your in our area. Again thank you for your business. Thank...More

Reviewed 1 week ago via mobile

Ok so first room we were put in was a king smoking, it wasn't a good room. Had a stale smoke smell and wasn't very well kept by housekeeping, appeared as though they had rushed. So we spoke to gentleman at front desk and were...More

1  Thank Kristen B
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 1 week ago

Kristen, Thank you for your feedback, yes unfortunately the smoking rooms are smoked in everyday and that can leave a heavy smell no matter what you do. I'm pleased that you were happy with the non-smoking room. The issues that you did have I will...More

Reviewed 2 weeks ago via mobile

This hotel was a total mess! My daughter and I checked in on July 12, 2018 when we went into the room they had air freshener on the ac unit I pulled them off because it did not smell good in the room so I...More

Thank Melinda K
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 2 weeks ago

I do apologize for any inconvenience that you may have had with your stay. I do apologize for your bathroom being dirty, we did offer you another room after five hours of being in the first room, after reviewing the cameras you went to the...More

View more reviews
About
Description

The SureStay Plus Hotel by Best Western Lexington, located in Lexington, Kentucky offers a comfortable, at-home experience with free Wi-Fi, a complementary hot breakfast every morning, and a caring staff that will know your name. All rooms have a refrigerator and microwave, as well as a flat screen TV with HBO® free of charge. We are just minutes away from Hamburg Pavilion with plenty of shopping and restaurants close by.

Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Air Conditioning
Business Centre with Internet Access
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
 
Hotel class
Contact Information
Hotel website
HOTEL STYLE
Classic, Budget, Family, Quiet
Room types
Non-Smoking Rooms, Smoking rooms available
Number of rooms
110
PRICE RANGE
USD 71 - USD 127 (Based on Average Rates for a Standard Room)
Formerly known as
Howard Johnson Inn Lexington
Also Known As
best western regency hotel lexingtonbest western lexingtonlexington best western
Location
United StatesKentuckyLexington
Photos
Traveller (109)
Room & Suite (61)
Pool & Beach (6)
Dining (3)
Business Centre & Event Rooms (1)
Nearby
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Questions & Answers
Ask a question
woko40
27 March 2016|
AnswerShow all 3 answers
Response from akshayp86 | Property representative |
My email is shivramllc1 @ gmail. com
0
Votes
woko40
20 February 2016|
AnswerShow all 3 answers
Response from JW S | Reviewed this property |
I do not know about all the rooms but am sure you could contact the hotel. Ours was surprisingly nice and spacious for the price. Breakfast was minimal but Mcdonalds, Cracker Barrel and Bob Evans are within the block.
1
Vote
Sierra W
13 February 2016|
Answer
Response from David K | Reviewed this property |
Not sure... It may depend upon whether you are paying cash or using a credit card. Best to call the HJ directly.
0
Votes
Room Tips
"Room 116 has squeaky beds."
lindabE7733NG
29 Apr. 2018
Read review
"I'm guessing there are still some non-smoking rooms in the hotel, ask for one of those."
adams470
1 Apr. 2018
Read review
"Be sure to specify smoking/non-smoking - this hotel has both."
644taylort
7 Mar. 2018
Read review
"It is where it is and what it is. No good views, no good rooms, and just an average HOJO hotel. The staff..."
F1195DQalank
10 Aug. 2017
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