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Hilton Garden Inn Lexington

8.2 km from Lexington centre
  • Free Wifi
  • Free Parking
  • Pool
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1973 Plaudit Place, Lexington, KY 40509
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388 Reviews from our TripAdvisor Community

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Showing 383: English reviews
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Reviewed 3 days ago NEWvia mobile

Excellent hotel with great rate. Great location. Clean and comfortable. Always stay here when in Lexington. Close to great restaurants: Malones, outback, graters ice cream, Shakespeare and Co, and many more.

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Helpful?
Thank Alicia W
HGI_AGM_Katie_Bent, Manager at Hilton Garden Inn Lexington, responded to this review

Dear Alicia W Thank you for the wonderful comments. We look forward to hosting you again next time you're in the area. Thank you HGI Management

Minot, North Dakota, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 11 November 2016 via mobile

The inly thing I have to complain about is something that I can prevent drom happening again. I am not a Hilton honors member since I don't stay there enough but if you are not then you have to pay for breakfast here. The breakfast can be made to order ( which I didn't know until after I finished my...

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Helpful?
Thank MarLee_12
About Hotel's Favourite Review
Anne G, Manager at Hilton Garden Inn Lexington, responded to this review

Dear Guest, Thank you for the wonderful feedback, We look forward to hosting you again in the future. Thank you HGI Management

London, Kentucky
Reviewed 2 weeks ago

Always clean and staff is always helpful. Very convenient location as well. It's easy to get to many restaurants and theatre choices. We do usually stay here because the experience is always pleasant!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank M3815GTangelaf
HGI_AGM_Katie_Bent, Manager at Hilton Garden Inn Lexington, responded to this review

Dear M3815GTangelaf Thank you for the wonderful comments. We look forward to hosting you again next time you're in the area. Thank you HGI Management

toledo, United States
Reviewed 3 weeks ago

Had a good experience. Good price, clean. Only drawback is breakfast not included. We only stay Hilton and this is one of the first Hilton Hotels that a continental breakfast is not included. We would stay here again for the price.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank erinnw2017
HGI_AGM_Katie_Bent, Manager at Hilton Garden Inn Lexington, responded to this review

Dear Guest Thank you for the wonderful comments. We look forward to hosting you again next time you're in the area. Thank you HGI Management

Chattanooga, United States
Reviewed 3 weeks ago

Hotel was clean, well staffed, pleasant place to spend an evening and leisurely morning after. Intake clerk was better than most. Pillows were fresh and comfy. No reason to say any more. Staying here is a good value no matter what the republicans do in washington

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lincoln C
HGI_AGM_Katie_Bent, Manager at Hilton Garden Inn Lexington, responded to this review

Dear Guest Thank you for the wonderful comments. We look forward to hosting you again next time you're in the area. Thank you HGI Management

Atlanta, Georgia
Reviewed 3 weeks ago

Why bother commenting any further? The issue was not resolved during my stay and points added to my HHonors account were not sufficient for my being inconvenienced. Quality sleep is important to one's quality of LIFE.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lineeg2017
HGI_AGM_Katie_Bent, Manager at Hilton Garden Inn Lexington, responded to this review

Dear lineeg2017, We are very sorry we were not able to provide you with the quality of services and sleep you deserve. This is not typical of our hotel and staff, and we will always look for ways to improve our services. Your satisfaction is very important to us and we try hard to make sure all of our guests...

Kentucky
Reviewed 3 weeks ago

I will start out and say that staff was very friendly at this location, whether it was front desk, the cook, repairman, or maid. I was surprised though, that they only had 1 person working the front desk at any time. Check in took 20 minutes because of a line. However, I was given 2 bottled waters and a pack...

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Helpful?
Thank thekentucker
HGI_AGM_Katie_Bent, Manager at Hilton Garden Inn Lexington, responded to this review

Dear thekentucker We are very sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel, and we are always looking for ways to improve our customer experience and guest stays. Your satisfaction is very important to us and we try hard to make sure all of our guests...

Lexington, Kentucky
Reviewed 11 January 2017

Not the hotel I would have thought based on all pics I had seen on line but some times pictures are old and never updated but it could have just been a bad weekend cleaning crew or not enough workers want go back to that location again

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank orvillew2017
HGI_AGM_Katie_Bent, Manager at Hilton Garden Inn Lexington, responded to this review

Dear orvillew2017, We apologize for the issues with the cleaning service during your stay and not exceeding your expectations. We hope to host you again in the future when you're in the area. Thank You HGI Management

chicago, United States
Reviewed 10 January 2017

This was a great experience. I called about a half hour prior to arrival to request an early check-in. I explained that we were in town for a funeral that would be starting within the hour. Daphne immediately told me that we could check -in early ( it was about 11:30 am). Upon our arrival, Daphne offered her condolences and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 163mistyb
HGI_AGM_Katie_Bent, Manager at Hilton Garden Inn Lexington, responded to this review

Dear Guest Thank you for the wonderful comments. We look forward to hosting you again next time you're in the area. Thank you HGI Management

South Lyon, Michigan, United States
Reviewed 8 January 2017

Most everything about our brief stay was great. Pleasant greeting at 11pm last night, including welcomed with water and cookies for being Honors members. I asked for a quiet room and we received a nice room on the 3rd floor (331). Very comfortable beds and pillows. Looks like everything was redone recently. Only issue we saw was the pipes whistled...

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Helpful?
Thank Jackie B
HGI_AGM_Katie_Bent, Manager at Hilton Garden Inn Lexington, responded to this review

Dear Jackie B Thank you for the wonderful comments. We are sorry for the inconvenciences you did have to experince and appreciate your feedback. We look forward to hosting you again next time you're in the area. Thank you HGI Management

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hilton Garden Inn Lexington

Address: 1973 Plaudit Place, Lexington, KY 40509
Region: United States > Kentucky > Lexington
Price Range: $146 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lexington 3*
Number of rooms: 100
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Also Known As:
Hilton Garden Inn Lexington Hotel Lexington
Lexington Hilton Garden Inn
Hilton Lexington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Lexington staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a non-joining room.”
 of 5 bubbles thekentucker, 30 Jan 2017 | Read review
“Asked for a quiet room and was given 3rd floor - 331”
 of 5 bubbles 348jackieb, 8 Jan 2017 | Read review
“Do NOT stay here.”
 of 5 bubbles naomigreen808, 19 Oct 2016 | Read review
“All rooms are very quiet and I have never had a noise complaint from any floor I have stayed on.”
 of 5 bubbles Robman25, 15 Aug 2016 | Read review
“I don't think they have a bad room - take your pick!”
 of 5 bubbles gregoryg286, 28 Jul 2016 | Read review
5 of 5