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WoodSpring Suites Lexington

Booking.comUSD 81*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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WoodSpring Suites Lexington
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46 Reviews from our TripAdvisor Community

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Showing 46: English reviews
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Savannah
Reviewed 2 weeks ago

I drove nine hours from Savannah, GA full of hope and motivation for my new job in the area of Lexington. I booked online two weeks prior on booking.com for 31 dollars per night with a confirmation number. It is difficult to find if you are from out of town so when you finally navigate through the maze you are...

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Helpful?
Thank Kimbo88
Bob W, Area Manager at WoodSpring Suites Lexington, responded to this review

We are sorry for your experience. We strive to provide an economical, safe stay for all our guests. We understand that the covering GM has spoken with you and addressed your concerns, and hope the rest of your stay is more positive.

Reviewed 2 weeks ago via mobile

This is exactly "you get what you pay for. "Had to make a last minute reservation didn't want spend close 200 at other locations in town. Derby weekend takes up lots of rooms plus the before mentioned tournament. The lobby is non existent small room plus the widow to a person to check you in. Small delay in check in...

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Helpful?
Thank David R
Bob W, Area Manager at WoodSpring Suites Lexington, responded to this review

Thank you for your feedback. We try to provide an economical, clean place to stay, with our guests budget in mind. We are happy top hear that Destiny provided a good guest experience.

Bloomington-Normal, Illinois
Reviewed 2 weeks ago via mobile

Hotel difficult to find. When we go there, there were little kids playing unsupervised in the parking lot. Got inside and it felt like we were entering a prison. Very uninviting. Then the front desk girl was possibly the most unfriendly person we have ever met. No "hello", no "how are you" - not even a moment of eye contact!!!...

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Helpful?
Thank cockerill09
Bob W, Area Manager at WoodSpring Suites Lexington, responded to this review

Thank you for your feedback. For all of our guests safety, we do require identification from all our guests. We apologize for our staff's behavior and will use your feedback to help train her for a more positive guest experience

Broadway, VA
Reviewed 2 weeks ago

This is more of an extended stay studio than a hotel. There are no amenities provided, no housekeeping, no coffee, no shampoo, no dishes for the kitchen. The kitchen and full size refrigerator was nice, but unless you brought your own dishware and utensils, it was not useful. Room was spartan, but served its purpose. I will not go back....

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Helpful?
Thank avezan
Bob W, Area Manager at WoodSpring Suites Lexington, responded to this review

Thank you for your feedback. We strive to meet our extended stay guests needs in an affordable way. We are sorry we did not need your needs and the concerns you have shared will be addressed with the new GM coming to the property.

Indianapolis, Indiana
Reviewed 3 weeks ago

Admittedly, we weren't sure what to expect, as we usually stay elsewhere when we are in Lexington. We did not expect the Spartan accommodations that we got; otherwise, we would have packed more accordingly. This hotel was our last choice due to the rates compared with other hotels in the area due to many events occurring that weekend. At least...

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Helpful?
Thank targetlady85
Bob W, Area Manager at WoodSpring Suites Lexington, responded to this review

We recently received your review and wish to thank you for your detailed feedback. We try to offer a competitive value rate and will take into advice your comments.

London, United Kingdom
Reviewed 5 weeks ago

We arrived at this hotel after a long journey to be told that despite having a confirmed booking there was no room available. The receptionist first used an excuse that her system was down and I was sent away for 20 mins, to return and be told there was no room. We had booked 4 rooms for tomorrow night which...

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Helpful?
1Thank little_c1981
Bob W, Area Manager at WoodSpring Suites Lexington, responded to this review

We are terribly sorry for your experience and wish to gain more feedback. Could we ask that you contact Area Manager Bob W. at 423-722-3361? It would be extremely helpful to learn more.

Reviewed 23 February 2017 via mobile

ive been a resident for almost 6 months now: °great atmosphere of people [i almost always receive a good morning from the front desk everyday] °super clean [the housekeeps do very great at their job] °no bed bugs/rodents/or cockroaches °its got that home feeling [it includes a stovetop kitchen] °not too pricey for what's all included °you don't have to...

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Helpful?
Thank amanda y
Bob W, Area Manager at WoodSpring Suites Lexington, responded to this review

Thank you for your feedback. The team at our Lexington Woodspring Suites really work hard to make each guest's experience enjoyable. We look forward to continuing your stay with us.

Reviewed 7 January 2017 via mobile

I checked into Woodsprings Suites from another extended stay hotel nearby to save money. I was not looking forward to what I thought would be a downgrade, but I will never stay anywhere else if I have extended plans. I had some issues with my heater and refrigerator, and I expected someone to come and Tinker with the equipment. Instead,...

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Helpful?
2Thank Shameless H
Bob W, Area Manager at WoodSpring Suites Lexington, responded to this review

We recently received your review and wish to thank you for your positive comments and detailed feedback. The Team at WoodSprings Lexington work very hard and it is very beneficial to hear that their efforts made your stay enjoyable and overcame the issues that occurred. We look forward to your continued stay with us.

Reviewed 28 October 2016 via mobile

Honestly, Terrible Stay. 1. Bed & Pillow. The mattress is the cheapest one. Never firm nor soft with good feeling. I turned around all night to find a good part to sleep, but couldn't. After 3 nights, got a back pain. The Pillow....one side is high, and another side is low. Tried to make even...but couldn't. So, slept on the...

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Helpful?
1Thank Jun Ho R
Reviewed 15 September 2016

We stayed there for just under 2 months. They consistently tried to raise our rates and constantly wanted more money. The GM flat-out lied to our faces about what she told us regarding next payment due date. This hotel is an absolute nightmare and I would not recommend them to anyone. Unfortunately we got stuck in the weekly rate loop,...

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Helpful?
5Thank Andrew L

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites Lexington (formerly Value Place Lexington) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Front desk opened and staffed 24/7. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more   less 

Additional Information about WoodSpring Suites Lexington

Address: 2370 Lake Park Rd, Lexington, KY 40502-6603
Region: United States > Kentucky > Lexington
Price Range: $58 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Lexington 2.5*
Number of rooms: 122
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Questions & Answers

Questions? Get answers from WoodSpring Suites Lexington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Booking is a lottery - you may or may not win a room”
little_c1981, 20 Apr 2017 | Read review
“Higher Floors have less foot traffic”
LJStPete, 21 Jun 2016 | Read review
“If you stay long term, and you prefer a different room, perhaps a room on the south side of the building or on a different floor, let the staff know ASAP and they'll put you on a list. Inquire once a week for updates on your room change and eventually you'll get the room you prefer. They are very helpful with this.”
592KateW592, 22 Oct 2015 | Read review
“Rooms are provided with blinds only and they don't do a great job of blocking out the parking lot security lighting from rooms at night. To remedy this, we purchased "Command" temporary wall hanging hooks and dark shower curtains that would cover the window. During the day, we took the curtains down to enjoy the light, and at night, we hung them up so that we could enjoy a good night's sleep. ”
commercialdoorsoluti, 18 Sep 2015 | Read review
“My tip would be that if you have kids request first floor otherwise you should do great anywhere.”
jenniferaU7254ZE, 18 Sep 2015 | Read review
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Prices are for 1 room, 2 adults
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