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Extended Stay America - Louisville - Alliant Avenue

35 reviews
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Room & Suite (11)
Dining (4)
Pool & Beach (1)
Overview
  • Excellent50%
  • Very good17%
  • Average17%
  • Poor5%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (35)Write a Review
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All reviewsrooms were very cleanhome away from homea great place to stayfront desk stafflouisville areain townmaxmissystormhighwayexit
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11 - 15 of 35 reviews
Reviewed 20 June 2017

Reviews complaining this isn't a perfect hotel are missing the point. For half of the hilton on a long term stay it is clean quiet and comfortable. Very safe and staff is nice and helpful. Good kitchenMore

Review collected in partnership with Extended Stay
Thank bigmike752016
Response from 00esa, General Manager at Extended Stay America - Louisville - Alliant AvenueResponded 21 June 2017

Thank you for selecting Extended Stay America - Louisville - Alliant Avenue for your visit and for sharing your kind comments. We are so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thanks for being our...More

Reviewed 18 June 2017

This hotel is disgusting. Smelled awful like mold and cigarette smoke, broken bathroom, rude staff. Pull out didn't have sheets. We were told they were out and gave us a towel to lay on the mattress. Asked for a refund and left. Still waiting for...More

Review collected in partnership with Extended Stay
1  Thank 32taylorh
Response from 00esa, General Manager at Extended Stay America - Louisville - Alliant AvenueResponded 19 June 2017

I apologize for the disappointing stay you had with us. We are sorry for the cleanliness and service issues you encountered while you were here. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. In...More

Reviewed 2 June 2017

Moondra (the night manager) helped us in our hour of need. We were driving for 14 hours straight through terrible storms and just needed to sleep. She was so accommodating and understanding and found us a room somehow. The room was odd - disturbingly sticky...More

Thank Lara D
Response from 00esa, General Manager at Extended Stay America - Louisville - Alliant AvenueResponded 4 June 2017

Lara, thank you for reviewing our hotel. We are happy that we could be of some help to you at the hour of need. I will share your compliments with Moondra. We also appreciate your comments which will help us improve our facility going forward....More

Reviewed 27 March 2017

We had the pleasure of staying 1 night from 3/24-3/25. We arrived extremely late but were greeted by Moondra who was extremely friendly and made us feel right at home. We were able to great a great sleep and headed out relatively early the next...More

Thank Patrick R
Response from Manager_11525, Manager at Extended Stay America - Louisville - Alliant AvenueResponded 26 April 2017

It is so rewarding to read that you had an excellent stay at our hotel. We are pleased to know that you were well accommodated during a late check in by our staff and that you valued our affordable rates. Thank you again for sharing...More

Reviewed 17 October 2016

Stayed here for 3 nights with a wedding group. Would have gone to one of the other nearby hotels which looked much nicer, had we not been with a group. When we got here the hotel was undergoing a "facelift" so there was construction inside...More

Thank Tampasmurf
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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
USD 84 - USD 187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 84 - USD 187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Room & Suite (11)
Dining (4)
Pool & Beach (1)
Questions & Answers
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Room Tips
"I stayed in a suite back of hotel, on the 1st floor-nice and quiet"
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"The rooms on the third floor (top floor) are quieter."
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"Chose another nearby hotel"
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"3 floors with elevator"
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