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Cincinnati Airport Marriott

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Cincinnati Airport Marriott
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341 Reviews from our TripAdvisor Community

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Showing 336: English reviews
indianapolis
Reviewed 14 January 2017 via mobile

Checking in I was greeted warmly and given a recently renovated king room and could not have asked for a nicer room! Spacious, modern, beautiful. Due to iffy weather I arrived a day before my flight and have been able to enjoy the room for more than just sleeping. So comfy! And I'm impressed with the 50" flat screen mounted...

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Helpful?
Thank Mlwpost
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you so much for your review! We’re so pleased that you enjoyed your stay with us. The streaming channels are a wonderful perk, there is nothing like having so many options when relaxing in your room watching TV! Our goal is to ensure that our guests have everything they need for a comfortable and convenient stay from excellent customer...

Tipp City
Reviewed 9 January 2017

I stayed at the Cincinnati Airport Marriott the night before an early flight. Arrived around midnight and departed around 5AM. Did not get to see much or use facilities, but check in staff was very friendly, room was very nice and internet with upgrade was very fast. Business center and fitness center looked nice, but did not use. Would stay...

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Helpful?
Thank James D
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

We’re so glad that we could provide you with everything you needed during your overnight stay. No matter the length of your stay, our goal is to ensure that you receive top notch customer service and a nice, comfortable room. We do hope you’ll stay with us again at the Cincinnati Airport Marriott next time you’re in town!

New York City, New York
Reviewed 6 January 2017 via mobile

Nice new rooms, very comfortable beds, good gym, but most of all the service was over and beyond especially the shuttle driver, front desk and concierge lounge attendant in the morning and evening. The airport is one block from the airport.

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Helpful?
Thank avidtraveler1976
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for your review! We really appreciate you letting us know what you enjoyed about your stay. We take great pride in offering our guests everything they need for a convenient stay; from our extremely helpful staff to our location so close to the airport. We look forward to having you back at the Cincinnati Airport Marriott!

Knoxville, Tennessee
Reviewed 4 January 2017

I reserved a room with two beds and upon arrival at the hotel, was told that I have a room with one king size bed. I asked about my reservations, and the manager told me that is more of a "request", not a reservation. This just reminds me of a Seinfeld episode of how to take a reservation. Marriott should...

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Helpful?
Thank kevcombs
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

We regret that you had such a negative experience with us. We always try to honor any requests for specific room types based on availability at check-in. Without the specific reservation details at hand, it would be difficult to fully address what the terms were that impacted your request. Reservations made and booked for specific room types should be honored....

Lexington, Kentucky
Reviewed 3 January 2017

Wanted an overnight visit to enjoy a little shopping and downtime. I picked this hotel, because of its location and great rate. Check in was smooth, and the clerk was exceptionally welcoming. The lounge usually available to upgraded rooms was closed due to the holiday weekend, a little disappointing, but we were quickly comped with coupons for the breakfast buffet...

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Helpful?
Thank surfergirl1963
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you so much for staying with us, it was our pleasure! Our goal is to ensure that you have everything you need to enjoy your time with us, so we are pleased that you had such a good stay. I understand your disappointment with the lounge being closed for the holiday weekend, but I am so glad to know...

Lexington, Kentucky, United States
Reviewed 2 January 2017

We stayed at this hotel prior to a long day of international flying, and signed up for the "park and fly" option (where you can leave your hotel at the car), which seemed very convenient. The hotel offers a free shuttle to the airport starting at 4:30am, and we were told upon checking in that we didn't need to sign...

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Helpful?
Thank Andrea K
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

We sincerely apologize for not meeting your expectations. Our goal is to provide our guests with a comfortable and convenient stay. Our complimentary shuttle service is popular amongst our guests, especially during peak travel times. I can imagine your frustration with having to wait and I do apologize for the inconvenience. I will share your review with our staff to...

Danville, Illinois
Reviewed 24 December 2016

The hotel is in an especially good location for us to bypass the Cincinnati and avoid the traffic there. It is close to the airport and has a shuttle. Our check-in was fast and efficient and the staff was very friendly. There was construction going on in the hotel but it did not affect our stay at all. Our room...

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Helpful?
Thank TOM-LINDAS
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you so much for taking the time to write this review for us. Our friendly staff is always ready to take care of our guests in a timely, efficient manner. We’re so pleased that you enjoyed staying so close to the airport as well as our complimentary shuttle service. We’re also glad to know that the construction didn’t affect...

Reviewed 20 December 2016

Iarrived at the airport at 11:30 p.m. After retrieving my bags, I called the Airport Marriott to get the free shuttle. The driver arrived in about 5-7 minutes. The check-in process took about 2 minutes. I then had a nightcap at the bar. The bartender even extended service to me even though she had made "Last Call". The room was...

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Helpful?
Thank Robert N
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

We are so pleased that you enjoyed your stay, Robert. We want you to feel right at home with us from the moment our shuttle picks you up at the airport to the moment you checkout with our friendly front desk staff. Thank you so much for taking the time to write this review for us. We look forward to...

Avon Lake, Ohio
Reviewed 11 December 2016

Spent the week here,in town for a training seminar. Very nice, clean, newly renovated rooms. Staff is wonderful, friendly and attentive. Breakfast at the in lobby restaurant is very good. One of the better hotels I've stayed in.

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Helpful?
Thank beachhead54
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

It makes us smile to learn that you consider our property to be one of the best hotels that you ever stayed in. We are truly delighted that we exceeded your expectations on every level and that you received excellent service from our amazing staff. Our goal is to provide a relaxing stay for all of our guests, and we...

Phoenix, Arizona
Reviewed 5 December 2016

The Marriott Airport is a good choice for a 1-2 night stay. We chose to stay before an early morning flight and were pleased with our decision to do so. Check in was prompt and very friendly. My Platinum status was noted and since we were leaving too early for breakfast extra points were offered. They also offered us each...

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Helpful?
Thank rebelyell
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

We appreciate you choosing our hotel for your overnight stay! It is so wonderful that you felt welcomed when you first arrived and that you enjoyed your well-appointed guest room. We are pleased to read about how our staff accommodated you and that you appreciated their prompt service. It is great that you found our complimentary airport shuttle convenient for...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
RC Grille
RC Grille
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Cincinnati Airport Marriott offers award-winning service and amenities perfect for the business and leisure traveler, but it is our location 1/2 mile from the airport that you will really appreciate. We are just a short complimentary shuttle ride from CVG Airport and minutes from downtown Cincinnati. ... more   less 

Additional Information about Cincinnati Airport Marriott

Address: 2395 Progress Dr, Hebron, KY 41048-8126
Region: United States > Kentucky > Hebron
Price Range: $155 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Airport Marriott 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Marriott Cincinnati Airport Hotel Hebron
Marriott Hotel Hebron
Marriott Hebron
Hebron Marriott
Marriott Hotel Cincinnati Airport
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Questions & Answers

Here's what travellers have asked, with answers from Cincinnati Airport Marriott staff and other travellers.
6 questions
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Questions? Get answers from Cincinnati Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the first floor are very noisy”
 of 5 bubbles 110andreak, 1 Jan 2017 | Read review
“Ask for a refurbished room”
 of 5 bubbles rebelyell, 5 Dec 2016 | Read review
“The rooms are always excellent!”
 of 5 bubbles Frank141, 2 Dec 2016 | Read review
“Note that there are rooms on the main floor.”
 of 5 bubbles briantoronto, 13 Nov 2016 | Read review
“Get a newly decorated room”
 of 5 bubbles Craig-World-Travelle, 1 Oct 2016 | Read review
5 of 5