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Comfort Suites Cincinnati Airport

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Comfort Suites Cincinnati Airport
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246 Reviews from our TripAdvisor Community

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Showing 246: English reviews
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Lake Odessa, Michigan
Reviewed 1 week ago

We stopped on our way south, found it to be very nice, clean with comfortable beds, we left before breakfast, so can't comment on that. Dinner was easily available the hotel was surrounded by plenty of nice places to eat.

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Helpful?
Thank ColonFamily
Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 26 September 2016

We stayed here on our way back to Michigan. This was the best of the three hotels we stayed in. Staff was very friendly at check-in. Rooms were large and the beds were comfortable. We liked the sitting area in our room. Large selection of breakfast items. Because there was a large group staying there, three staff were taking care...

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Helpful?
1Thank Jim H
About Hotel's Favourite Review
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time out to tell us about your recent stay at Comfort Suites. We appreciate the kind words you expressed. We look forward to seeing you again in the future. Thank you, Manager

Reviewed 3 weeks ago

I woke with bug bites and a bed bug on my pillow. Front desk was helpful but the next day management said that their exterminator could not find evidence. I provided photos of bug bites and the bed bug. Manager said they had bed bugs in the room across the hall a month earlier but no previous complaints about my...

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Helpful?
2Thank Alicia L
Knoxville, Tennessee, United States
Reviewed 4 weeks ago

First time to book this hotel. Price on-line was very reasonable. Desk clerk was friendly and helpful upon check-in. Our room was tidy and appeared to be clean. The sofa appeared to be damaged and in need of replacement, but since we didn't have a use for it, it was of no consequence. This appears to be an older hotel,...

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Helpful?
Thank David W
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank...

Birmingham, Alabama
Reviewed 4 weeks ago via mobile

Everything was as it should be. Room was very clean. Water pressure was good. The breakfast was good. I would stay here again. Kids enjoyed the pool. The pool is on the small side, but we had several kids with us. I believe another group of kids was also there while we were, which contributed to the crowding of the...

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Helpful?
Thank smccray164
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank...

Reviewed 19 March 2017 via mobile

Made reservations for park and ride. During check in they advised us that our reservation was for AAA NOT PARK AND RIDE. They also said that park and ride was not available. We also booked connecting rooms. This was not available. They also wouldn't let us cancel the reservation for another hotel. The front desk clerk was not helpful and...

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Helpful?
Thank Bruce T
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank...

Elizabethtown, Kentucky
Reviewed 8 March 2017

We booked this hotel on parksleepfly.com. so we could leave our car at the hotel during a vacation. When we got to the hotel, the room was booked but they were not showing the correct price. Finally, the manager made adjustments to make it work. We were leaving at 5 am the next day. At 5, the lobby had several...

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Helpful?
Thank stressed2017
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to let us know regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional...

Lexington, Kentucky
Reviewed 27 February 2017

Booked a reservation so we could stay and fly out of the Cincinnati airport. "ParkSleepFly" reservation that was booked weeks in advance and guaranteed for a late arrival. We had a 7 AM departure and needed to be at the airport at 5 AM For an international flight. We arrived around 10:30 PM The night before. Madhouse... cars were overflowing...

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Helpful?
Thank C E
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Lexington, Kentucky
Reviewed 14 February 2017 via mobile

Stayed here at the last minute. We got the king suite with jacuzzi. Room was clean and large. Bed was very comfortable. The only reason I didn't give it 4 stars was the pool. Please drain and repaint bottom of pool and water the poor plants in pool area. Shelley and Julie were very helpful and nice.

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Helpful?
Thank louielizard123
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank...

Madison, Wisconsin
Reviewed 13 February 2017 via mobile

This is a pretty typical comfort suites from what I saw. I got in late and had to leave early so I didn't experience much of it. The front desk person did not offer me the choice between my extra points and a snack like they usually do. The room was clean and decent sized although the furniture was dated....

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Helpful?
Thank supra606
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Comfort Suites Cincinnati Airport, a Hebron hotel near the Cincinnati/Northern Kentucky International Airport The Hebron, KY Comfort Suites(R) Cincinnati Airport hotel is located a mile from Cincinnati/Northern Kentucky International Airport. This Hebron, KY hotel is only minutes from: Creation Museum Turfway Park Hollywood Casino Lawrenceburg Paul Brown Stadium, home of the Cincinnati Bengals Great American Ball Park, home of the Cincinnati Reds Cincinnati Zoo & Botanical Garden, Newport Aquarium and Perfect North Slopes ski area are also nearby. We offer discounted tickets to the Creation Museum, Cincinnati Zoo & Botanical Garden and Perfect North Slopes ski area. Shop at Florence Mall, boasting more than 100 specialty shops. The area offers several restaurants. You'll enjoy the amenities at our smoke free hotel, including: Free airport transportation 5 a.M. To 12 a.M. Free coffee Free wired and wireless high-speed Internet access Indoor heated pool Exercise room Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites Cincinnati Airport the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab It & Go bag is available for the two hours prior to breakfast. Business travelers will welcome in-room desks and access to copy and fax services. Our meeting room accommodates up to 40 people and includes Internet and a multimedia video projector. All of our suites have microwaves, refrigerators, hair dryers, coffee makers, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Parking and laundry facilities are on site. ... more   less 

Additional Information about Comfort Suites Cincinnati Airport

Address: 775 Petersburg Rd, I-275 W,Exit 4-A, Hebron, KY 41048-8796
Region: United States > Kentucky > Hebron
Price Range: $137 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Cincinnati Airport 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Suites Cincinnati Airport Hotel Hebron
Comfort Suites Hebron
Hebron Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Cincinnati Airport staff and other travellers.
4 questions
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Questions? Get answers from Comfort Suites Cincinnati Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Okay if you're flying out of the airport”
54cathiem, 29 Dec 2016 | Read review
“No place close by to get food. Eat before you get there.”
  • Dirt and feces on the wall by the toilet
  • dirt on wall by bathroon trash can
  • rust and dirt from shower rails on tub and shower edge.
  • Mold and dirt on shower wall
  • Broken fridge and freezer
  • Stuff seeping out from underneath shower mat.
CharleneR760, 19 Oct 2016 | Read review
“The elevator is slow, stay on a lower floor if you don't like waiting.”
pah0410, 9 Sep 2016 | Read review
“Request to not be on the second floor beside the entranceway overhang.”
857dalet, 8 Sep 2016 | Read review
“The motel is locate near the airport and I did not hear any takeoffs or landings at all.”
FUNDINER-BILL, 3 Sep 2016 | Read review
5 of 5