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Quality Inn & Suites

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1 room 2 adults 0 children
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Quality Inn & Suites
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67 Reviews from our TripAdvisor Community

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Showing 67: English reviews
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Roxbury, Connecticut
Reviewed 6 days ago NEW

Greeted by Desk clerk who obviously did not give a damn. Room phone , TV and internet did not work. Called the front desk and the service was superb, owner showed up with his crew and fixed everything on the spot. Another Choice hotel which was undergoing renovation, no first floor rooms and no elevator. Very good breakfast. I would...

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Helpful?
Thank Carmine C
HOTEL’S FAVOURITE REVIEW
Reviewed 4 August 2016

We stayed 3 nights at the GuestHouse Inn and Suites and loved it! The rooms were nice, food was yummy, pool was fun, and best of all, the staff were super helpful and friendly! I give it 5 stars for sure!

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Thank Christa R
About Hotel's Favourite Review
Niles, Ohio
Reviewed 1 week ago

This was not a nice hotel. We were told several times that there were repairs scheduled to begin but I did not see any signs of that. The room we had wreaked or old cigarette smoke. We debated asking for a new room but couldn't see a reason to expect better. If they have plans to repair I think they...

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Helpful?
Thank rick m
Pittsburgh, Pennsylvania
Reviewed 3 weeks ago

I stayed in one of the newly remodeled rooms, it was great. The place is still under renovation so there is a lot going on but I didn't mind, room was so nice and very clean! My only complaint was after the first day I asked for more towels at the laundry room and was given old worn out linens,...

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Helpful?
Thank saralane76
Georgetown, Texas
Reviewed 4 February 2017

Owners need to leave us alone while trying to work and not hound over our shoulders, also leave the people alone in their rooms if its not 11 am let them stay in their rooms until time to check out! Simple as that. Don't keep coming and asking if people have checked out. That's why there is a thing called...

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Thank tskaggs2017
Reviewed 3 February 2017 via mobile

Im giving this hotel a 3 out of 5 because I got woke up by a women knocking on my door with a key card I believe . I overheard the housekeeper telling her that it was not 11 am yet that she can't go in and she did anyway 😤 . From what I understand she is the wife...

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1Thank Linda C
Muncie, Indiana
Reviewed 31 January 2017

I have been staying at this hotel a couple times a year for 5 or 6 years. I always have a group I take to the State Park nearby. We love that it has a pool and breakfast. I stayed this weekend and am a little worried. I was glad to see they have started a remodel because they needed...

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2Thank sc0ttd273
Punta Gorda, Florida
Reviewed 15 November 2016

Bed bugs were found this weekend (11/12/2016) in 3 of 4 rooms our family stayed in. There is no protocol for the hotel staff and the owner "Bob" refused to speak to us about it. They are not notifying other guests that are staying here so obviously it shows what kind of new owner "Bob" is going to be. He...

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1Thank Michultra
graysonguesthouseinn, Manager at Quality Inn & Suites, responded to this review

Dear Guest, I appreciate you taking the time to write a review. The Health Dept. came here and checked the rooms after your complaint. They did not find anything after their investigation. However we followed protocol after your complaint and treated the rooms in question and the surrounding rooms. I spoke to you that day and the complaint was they...

Dardanelle, Arkansas
Reviewed 9 November 2016

I overheard a worker saying they are trying to become a Comfort Inn so the prices are reflecting that. I got the smoking suite with a hot tub because I have been driving for 12 hours and want to soak! It was nice and clean with a small flat screen TV with an appropriate amount of "hotel channels". The internet...

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Thank Bruce B
Troy, Virginia
Reviewed 2 November 2016

Great overnight place to stay. The hotel is clean, friendly, and comfortable. Close to the highway for easy access, but very quiet. It had everything we needed for the night and a hot breakfast and good coffee. What more can you want for under $75 a night?

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Helpful?
Thank RETIREDvatravelers
graysonguesthouseinn, Manager at Quality Inn & Suites, responded to this review

Dear Guest, I want to thank you for taking the time to write a review, we are delighted you enjoyed your stay! Our main goal is to provide a clean, comfortable place for our guests. We are in the process of beginning a remodel. If you are in the area again we hope you come and stay with us again...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 501 C.W. Stevens Blvd, Grayson, KY 41143 (Formerly GuestHouse Inn & Suites Grayson)
Region: United States > Kentucky > Grayson
Price Range: $88 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Guesthouse International Inn And Suites Grayson
Guesthouse International Inn & Suites Grayson Hotel Grayson
Holiday Inn Grayson
Grayson Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Move on until you see that there rooms are remodeled.”
rickm696, 14 Apr 2017 | Read review
“Ask for new room, if need anything do not go to laundry room anyone else was great, no elevator if problem with stairs ask for downstairs”
saralane76, 28 Mar 2017 | Read review
“Upstairs rooms are quieter. Kids love the pool, indoor and heated”
sc0ttd273, 30 Jan 2017 | Read review
“Bed bugs found here.”
Michultra, 14 Nov 2016 | Read review
“Request a room on the ground floor if you have a lot of luggage; no elevator”
michaelmA40GS, 27 Sep 2016 | Read review
5 of 5