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All reviewsfront deskcinnamon rollsgreat hotelkentucky horse parkwithin walking distancedefinitely stay here againrooms are spaciousa great stayyogurteasy accessfree breakfastnice place to stayindoor poolbiscuitsgreat priceadamwalmart
My wife and I spent the night at this hotel and were completely satisfied. The hotel staff was friendly and professional. The room was clean and comfortable.
I recommend this hotel to anyone going to the Ark Encounter. It is approximately 52 miles south of...More
The hotel exterior front is impressive but the room was outdated and the view was terrible.
I went back to the front desk to change rooms and they told me there was no other room avaliable.
Sucks for $180 Canadian dollars per night.
Response from IHGService, Guest Relations Manager at Holiday Inn Express Lexington-North GeorgetownResponded 15 May 2017
Your stay with us is much appreciated and your thoughts are very important to us. I am elated to read you appreciated the exterior of the hotel upon arrival. However, I regret to know that the room and view you received was not...More
Arrived a little late but the staff was very helpful from the beginning. Quick check in and the facility was very clean and pleasant from first look. The breakfast was very tasty. Cinnamon rolls were the topping of the before we left.
We stayed at this Holiday Inn Express over the weekend and were pleasantly surprised. The hotel was very nice and clean. Our room was spacious, and the beds were very comfortable. The staff was helpful, and we really enjoyed the free breakfast each morning. The...More
We stayed here with our 4 grandkids ages 22 months to 11 years old. They loved the pool!!! The hotel is modern, clean and serves a remarkable breakfast with several gluten free options for guests with Celiac like myself. Highly recommend! Location is excellent. One...More
Response from WSizemore | Property representative |
Abolutely! Every one of our rooms has a single cup coffee brewer, 2 regular coffees, 2 decaf coffees, a regular tea, a decaf tea, four cups, four lids, and 2 condiment packs! We also keep fresh coffee 24 hours per day in... More
Abolutely! Every one of our rooms has a single cup coffee brewer, 2 regular coffees, 2 decaf coffees, a regular tea, a decaf tea, four cups, four lids, and 2 condiment packs! We also keep fresh coffee 24 hours per day in our great room along with lemon water, pink lemonade, fresh cookies, fresh fruits, teas, and hot chocolate!
I hope this helps answer your question :)
Thank you for asking.
Holiday Inn Express
Hello Mr Sizemore,
I find your responses offensive and patronizing. If my satisfaction was that important to you, you would have contacted me by now. This is the information age. Not only do you havey email address and... More
Hello Mr Sizemore,
I find your responses offensive and patronizing. If my satisfaction was that important to you, you would have contacted me by now. This is the information age. Not only do you havey email address and several messages from your front desk staff. You also have all of our contact inflation from when we stayed in the hotel. You don't care about our experience. You care about your reputation on trip advisor.
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"we always ask for as far from the elevators as possible and the top floor."