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Holiday Inn Express Hotel & Suites Franklin

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Holiday Inn Express Hotel & Suites Franklin
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288 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Franklin
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Hallsburg
Reviewed 12 August 2016

Stayed a couple of nights while visiting Family in Portland, Tn. Great stay. Very friendly staff and clean. The Hostess staff at breakfast were spot on and very friendly. Good eats and great coffee. Would stay again.

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Helpful?
Thank HallsburgSodbuster
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will share your compliments with my team and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours truly santosh xavier...

Reviewed 9 August 2016 via mobile

The staff were amazing especially the breakfast staff Sharon and Launa. They were always so helpful and kind and helped me out when my autistic son was having a little meltdown. Very friendly staff. I recommend all my friends and family to stay here if they are ever in Kentucky.

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Helpful?
Thank Michelle S
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I have shared your compliments with my Sharon and Launa and they both got a tickle after reading what you have written about them. I am so happy that they and the rest of...

Reviewed 8 August 2016 via mobile

We could not be more pleased! Dad usually seeks a "value motel" while I prefer to stay in IHG properties for their cleanliness and consistency, so when I can say this stay pleased EVERYONE, there is a reason. This is a 100% smoke free hotel (a must for me) near 65 with an amazing hot breakfast & heated pool. Upon...

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Helpful?
Thank Melanie T
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. Wow you just made my morning and you also put a smile put on the faces of 23 others. Sally is wonderful and she stays like that even at 3 in the morning, Kacey, Sharon are all part of a team that I am blessed to have. We all have...

Fishers, Indiana
Reviewed 11 July 2016 via mobile

My girlfriend and I stayed here for a night on our way to Florida. What a great hotel! The staff was awesome and the rooms were fabulous. While I realize bed comfort is purely a matter of opinion, but both of us found the beds to be perfect firmness. Every area I saw on the property was spotless. We definitely...

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Helpful?
Thank CarolinaViking
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will share your compliments with my team and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours truly santosh xavier...

Reviewed 28 June 2016 via mobile

The room was very nice and clean. It had a fridge, microwave, and coffeemaker. You wouldn't have to use the coffeemaker in the room because they had coffee ready downstairs 24/7. Nice! The staff was very friendly. I enjoyed looking out into a big green pasture/field from the breakfast room. I would recommend this hotel!

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1Thank Jennifer B
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will share your compliments with my team and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours truly santosh xavier...

Huntsville, Alabama
Reviewed 28 June 2016

The whole staff was warm and gracious. We checked in very late and mentioned being hungry. The host kindly offered us some homemade cookies. She greeted us warmly and made us feel very special. Our room was classy and well furnished with beds and bedding that were comfortable and lush. There were lots of breakfast choices and a large inviting...

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Helpful?
1Thank frenchroots0103
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will share your compliments with my team and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours truly santosh xavier...

Wichita, Kansas
Reviewed 6 June 2016

The rooms was clean, the staff was just super! Very friendly. The entire hotel that I saw was spotless. Sharon at breakfast was wonderful, the food was good as well. It was the usual ?HIE breakfast fare, but it was better than normal, or perhaps it was just because everyone was so darned nice. I have no negatives to report....

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Helpful?
Thank kimcks
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will share your compliments with my team and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours truly santosh xavier

Cumming, Georgia
Reviewed 6 June 2016

We did not have a reservation and arrived very tired. We quickly received a room on the top floor per our request. First thing we noticed was the clean smell in the lobby. Our room was clean and had two types of pillow (soft and firm). They have freshly baked cookies in the evening. The breakfast was very good. Several...

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Helpful?
Thank Susan E
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will share your compliments with my team and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours truly santosh xavier

Reviewed 31 May 2016 via mobile

Have stayed here several times everyone is always very accommodating. Sharon is great in the morning making sure breakfast is always hot and fresh. Everyone from front desk to housekeeping was very nice

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Helpful?
Thank carmella05
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will share your compliments with my team and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours truly santosh xavier

Richmond, Indiana
Reviewed 29 May 2016 via mobile

Very clean rooms, extremely friendly/helpful staff, comfortable bedding (even had both soft and firm pillows to choose from!)...cookies were available (for free) in the lobby when we arrived and a delicious complimentary breakfast with plenty of seating in the morning before we left! We will definitely stop again the next time we are in the area! Thanks so much for...

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Helpful?
Thank photogjosh
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will share your compliments with my team and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours truly santosh xavier

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Holiday Inn Express & Suites Franklin, KY is conveniently located at I-65, Exit 2. Our hotel is only a days drive from Chicago or the Gulf of Mexico, making this Franklin hotel a great stopping point while traveling north or south. Franklin, KY has been honored as one of the 50 Best Small Southern Towns. While visiting us, enjoy the many antique shops the city has to offer. If shopping is not your cup of tea, the Kentucky Downs Race Course hosts the Kentucky Cup Turf Festival & offers year-round simulcasts. You can also experience a great round of golf at the Kenny Perry Golf Course. Our Holiday Inn Express & Suites offers spacious & luxurious guest rooms. Keep in touch with your office or home with free wired/wireless high-speed Internet access and stay productive working from your desk & ergonomic chair. Enjoy viewing your TV programs on our 32 HDTV then enjoy a restful night s sleep with the Simply Smart Bedding Package. Start your day with the guest No. 1-rated Stay Smart Showerhead . Get a Smart Start on your day with the hot Express Start breakfast bar, with the world's best-tasting cinnamon rolls! We hope you'll enjoy the other features of our Holiday Inn Express as well, such as our 24-hour fitness center, business center & a refreshing heated indoor pool.We look forward to welcoming you to the Holiday Inn Express & Suites Franklin where Kentucky meets Tennessee & where heritage meets hospitality. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Franklin

Address: 85 Neha Dr, Franklin, KY 42134-7846
Region: United States > Kentucky > Franklin
Price Range: $166 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Franklin 2.5*
Number of rooms: 75
Reservation Options:
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Hotel Style:
#1 Business Hotel in Franklin
#1 Family Hotel in Franklin
#1 Romantic Hotel in Franklin
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Franklin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check door hasp upon checking in.”
norenek2017, 30 Jan 2017 | Read review
“Ask for a NON HIGHWAY side room if you don't want to listen to the interstate traffic all night”
Indy_Fan_Man, 18 Dec 2016 | Read review
“3rd floor, backside is very quiet.”
U3335XWbarbarar, 29 Oct 2016 | Read review
“we asked for a room on the top floor, previous night we had little footsteps running around until 10pm”
IllinoisTravelnut, 22 Aug 2016 | Read review
“Ask for the King Suite”
michaelsU5074ZX, 23 May 2016 | Read review
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