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Holiday Inn Express Hotel & Suites Franklin

327 reviews
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Traveller (48)
Room & Suite (34)
Dining (3)
Overview
  • Excellent79%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(41 reviews)
“hot tub”(16 reviews)
“excellent hotel”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Reviews (327)Write a Review
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7
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All reviewsfront deskhot tubexcellent hotelcinnamon rollsgreat staybreakfast roomi highly recommend this hotelbreakfast staffthe general managersuper friendly stafffamily reunionnext morningwe've stayedcookiesyogurtafter a long dayroom was spotless
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51 - 55 of 326 reviews
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84
Reviewed 6 March 2017 via mobile

The hotel provided us with adjoining rooms, something many hotels do not see as important, being a large family we request this often and yet rarely enjoy. Many times upon asking we are left with a quizzical stare as if they do not even know...More

Thank A TripAdvisor Member
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 24 March 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with Jo and Brenda and they are ecstatic about you mentioning them by name. I also shared your thoughts with the...More

Reviewed 28 February 2017

Stopped on the way to Florida and liked it so much, decided to stay on the return trip. Sharron and Keeni do a great job on the breakfast. Everyone makes you feel very welcome. Will stay again if we have a chance.More

Thank Donna D
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 3 March 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with Jo and Keena and they are ecstatic about you mentioning them by name. I also shared your thoughts with the...More

Reviewed 27 February 2017

Stayed here in late January on our way to Florida. Arrived about 7 Pm after a 500+'mile drive from Michigan. Hotel was right off the interstate, easy to get to, but still quiet. Good check in, friendly clerk, as well as a nice room and...More

Thank Bob H
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 3 March 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my crew who contributed to making your stay 100% satisfactory. In the meantime please keep us in mind when you...More

Reviewed 26 February 2017 via mobile

We booked this hotel for our first night travelling home to Ontario from Panama City Beach, Florida. We were not disappointed. The front desk ladies were welcoming and sincerely helpful. Our room was clean and large with mini fridge (with freezer) and microwave. The beds...More

Thank grandma_sue63
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 3 March 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with the rest of my crew who contributed to making your stay 100% satisfactory. Next time please take some time and...More

Reviewed 21 February 2017 via mobile

The staff was exceptional, going above and beyond make our stay great the short time we were there. The night desk clerk, Angie greeted us with a smile and offered bottled water and cookies for the kids. The next morning 6 of us went to...More

Thank ff4111955
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 26 February 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. Brenda and Sharon are elated after reading what you wrote about them. I also shared your positive experience with the rest of my crew who contributed...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 107 - USD 164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Franklin
#1 Romantic Hotel in Franklin
#1 Family Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 107 - USD 164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Franklin
#1 Romantic Hotel in Franklin
#1 Family Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (34)
Dining (3)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Cbigg2014
7 July 2017|
AnswerShow all 6 answers
Response from Ed D | Reviewed this property |
Old Friends has retired racehorses to see and feed, Kentucky Downs racecourse with video parimutual wagering, and the downtown area has several places of interest. Hot Plate is a great place to eat breakfast or lunch. Sol... More
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Votes
Room Tips
"Make sure you check the room before you finalize payment. And ask for a room that is not next to the pool."
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"Top floor (3rd) had the master suite where I stayed. You can fit a small army of people in there!"
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"The staff and hot breakfast are great."
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"All the rooms are nice."
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