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08/10/2017 09/10/2017
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    Capital Plaza Hotel

    405 Wilkinson Blvd, Frankfort, KY 40601-1849
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    08/10/2017 09/10/2017
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    USD 112*
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    Traveller (37)
    Room & Suite (11)
    Dining (6)
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    Overview
    • Excellent18%
    • Very good37%
    • Average22%
    • Poor13%
    • Terrible10%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (192)
    There are newer reviews for Capital Plaza Hotel
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    31 - 35 of 191 reviews

    Reviewed 24 October 2016

    Ditto on the comments about the parking garage. It was neglected and run-down and the lighting was poor. There was standing water and trash all over that no one cleaned up. When we checked in, they advised us to park close to the door- that...More

    Thank ASELAGE
    Response from Carol J, General Manager at Capital Plaza HotelResponded 26 October 2016

    Thank you for taking the time to write about your experiences. I am sorry if you were not pleased with your accommodations. We are under renovation at this time in both the public areas and guest rooms. Much of the issues you mentioned will be...More

    Reviewed 12 October 2016

    Cons: ugly, scary, dirty, parking garage ick. Desk clerk gave us little to no info how to manouver from dungeon garage to the 7th floor. Garage floor so sticky and gross my shoes almost got pulled off, in closer look this is Ky government property,...More

    Thank jill2508
    Response from Carol J, General Manager at Capital Plaza HotelResponded 13 October 2016

    Thank you for your feedback on your recent stay. Unfortunately most of your complaints were regarding state owned property, the parking garage and fountain plaza are not under our control. We do contact them on a regular basis on upkeep, but again, we do not...More

    Reviewed 7 October 2016 via mobile

    My stay here was less than expected for sure!! As we came out of the parking garage into the elevator to take the luggage up to the main floor to check in my wife had to walk up the steps and ask the front desk...More

    2  Thank Randy F
    Response from Carol J, General Manager at Capital Plaza HotelResponded 11 October 2016

    Thank you for the feedback on your recent stay. I apologize for the apparent lack of response you have received. This is not normal. I can tell from your comments that you are having issues with your charges to your account and they are seriously...More

    Reviewed 3 October 2016 via mobile

    First stay at Capital Plaza in Frankfort and we would definitely stay here again. Everything was clean, staff was nice and the food at the bar was great! Well we only had cheese and pretzels but everyone else's food looked and smelled great. We ate...More

    1  Thank Linda M
    Response from Carol J, General Manager at Capital Plaza HotelResponded 3 October 2016

    Thank you so much for the feedback on your recent stay. I was very glad to hear that you enjoyed your stay and plan to return. I will share your thoughtful comments with our staff. Look forward to seeing you on your return visit. Safe...More

    Reviewed 2 October 2016

    I've been here multiple times over the past years. Front desk: Most of the front desk people are nice/friendly; but a couple are not. The past few times I've gone; one of your front desk people always looks flustered or hurried. It's busy on a...More

    Thank Matthew M
    Response from Carol J, General Manager at Capital Plaza HotelResponded 3 October 2016

    Thank you for the feedback on your recent stay. I appreciate your honesty about your experiences and I will share this with the staff to help us improve our service. I hope your next stay you will find that you can give us all "5's"...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Pool
    Details
    • Price range
    • USD 111 - USD 134 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 163
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Travelocity, TripOnline SA, Hotwire, Cheap Tickets and getaroom.com so you can book your Capital Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Kentucky >
    • Frankfort
    • Also Known As
    • Holiday Inn Frankfort ,
    • Frankfort Holiday Inn
    Add Photo Photos
    Traveller (37)
    Room & Suite (11)
    Dining (6)
    Hotel & Grounds (37)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    Dennis R
    14 February 2016|
    AnswerShow all 3 answers
    Response from Carol J | Property representative |
    Yes our hot breakfast buffet is free to our guests.
    0
    Votes
    sscheid
    7 October 2015|
    AnswerShow all 4 answers
    Response from Carol J | Property representative |
    Yes- our hotel is pet friendly.
    0
    Votes
    Room Tips
    "when booking through expedia make sure to check smoking or non smoking room"
    Read review
    "We were on the 5th floor on the plaza side. Wonderful view!"
    Read review
    "We had end of the hall rooms for our youthful crowd. Photos are limited because of privacy concerns for..."
    Read review
    "Don't bother paying extra for the refrigerator, it may not work and can't be fixed quickly."
    Read review
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