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Holiday Inn Express Hotel & Suites Frankfort

HIExpress.comUSD 118*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Frankfort
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108 Reviews from our TripAdvisor Community

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Showing 107: English reviews
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St. Petersburg, Florida
Reviewed 4 weeks ago

This hotel has been newly remodeled and is still undergoing some renovations. The room we had was massive, almost too big. It definitely needed more furnitures to fill it up. The redesign had put partial walls up where they served no purpose and there was a shelf in a corner for no reason. With all that room, the TVs were...

Thank m c
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

Dear m c, Thank you for taking the time to leave us with your feedback and for staying with us. I am happy you chose to stay our hotel and notice the newly remodeled rooms. I am sorry if the room you were placed in might have been overwhelming but we are in the process of improving our property. I...

Starkville, Mississippi
Reviewed 30 August 2016 via mobile

Let's start by saying that. The Hotel is currently under renovation, with that said, Jesse went above and beyond to accommodate me. I travel every week and always wish I could encounter front desk personal like Jesse. Don't let her fool you with her youth. She is very professional, courteous and knows how to make a guest experience the best...

Thank frmdiver
About Hotel's Favourite Review
Raleigh, North Carolina
Reviewed 4 March 2017

Holiday Inn Express should completely remodel this hotel!! EESH!! The smoke detector in our room was hanging crookedly from the ceiling, the beds were very uncomfortable, the room decor was from 1970, and the walls outside of our room must have had a previous water leak because the wall paper had pulled away from the wall!! STAY AT ANOTHER HOTEL!!

1Thank Harleygirl68
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

We are in the process of remodeling the hotel. Thank you for the time to write a review and showing where we can improve. Know that all of your concerns are being addressed as we renovate.

Reviewed 2 March 2017 via mobile

All of the employees were really nice. The actual room was fair, really clean, two mini refrigerators; nothing really over-the-top outstanding, but nothing wrong either. I was pleasantly surprised with the breakfast. The cinnamon roles were totally yummy, and they had turkey sausage patties along with pork sausage patties. It's rare that both are offered, and I really appreciated that...

1Thank Courtney G
Reviewed 26 November 2016 via mobile

No one to be found at the front desk for 15 minutes. When she did arrive, no apologies were made at all. The wifi password did not work. When my husband went back down to the desk, "oh that's tomorrow's". But my biggest complaint (HOLIDAY INN) is if you think you are doing something special for your rewards customers, don't...

1Thank TheBBomb
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

Dear TheBBomb, Thank you for taking the time to post a candid review of our property and being one of our valued IHG Rewards Club members. It is regretful to see that this visit was not 100% satisfactory due to the unacceptable service at check in and the room that was provided to you was a letdown. Please know that...

Benton, Kentucky
Reviewed 12 November 2016 via mobile

Recently spent a few nights here while in town for business - hard to give a complete review as it was under renovation. Last month I stayed 5 nights with a local competitor also under renovation - changes, improvements could be seen daily - here, not so much. The lobby and breakfast area was completely dismantled therefore breakfast was served...

Thank travelinfam93
Cincinnati, Ohio, United States
Reviewed 21 October 2016

This is a nice, clean property and the staff is friendly. We got a good rate on our suite, I think because of the construction. It is within walking distance of several nice restaurants. After the construction is finished, it will be very nice.

Thank LindaB822
Beavercreek, Ohio
Reviewed 13 October 2016 via mobile

Visited this location on 10/7 for a one night stay! Although the lobby and pool area was being refurbished and I'm sure will be a nice upgrade I found my room #114 especially the bathroom to be dirty and needing some work! The baseboards were filthy! The floor tile cracked and toilet needed several flushes to work properly! The mattresses...

3Thank RP329
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

I am very sorry that you had a sub standard stay. We are working hard on improving everything at the hotel and we realize there are other things to improve. A full remodel of the rooms with new bathroom tile, mattresses, and furniture is the next thing we have scheduled. Your next visit I promise will be a much better...

Brooklyn, New York
Reviewed 29 September 2016

I had to cancel my Thursday night reservation because my flight from New York was canceled . When I arrived I signed in for Friday and Saturday night . It wasn't until I got my credit card statement that I found out that I had been charged for Thursday night . The manager refused to remove this charge from my...

Thank capitol456
Reviewed 27 August 2016

Holiday Inn Express does a good job of always giving the traveler a similar experience, and this hotel was no exception. Even though they were undergoing renovation, the check in area and staff were pleasant and the room was nice. The location within walking distance to a Panera's was an added bonus when we arrived late and just wanted a...

Thank Jjjjam

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Frankfort, Kentucky brings history, business and tourism together. The hotel is located just minutes from the historic Kentucky State Capitol, Governor s Mansion, and Kentucky State University. Guests can enjoy Historic Downtown Frankfort, World Famous Rebecca Ruth Bourbon Candy Factory as well as the Kentucky Bourbon Trail including Woodford Reserve, Buffalo Trace, Makers Mark, Wild Turkey, Jim Beam, and Four Roses Distilleries. The Holiday Inn Express & Suites is within walking distance of several places to dine. Horse lovers will enjoy the short distances to both the Kentucky Horse Park which hosts the 2010 Equestrian games as well as Keenland race track and Lakeside Arena. Frankfort, Kentucky is also the final resting place for American Hero Daniel Boone. Frankfort, Kentucky is situated between Louisville International Airport and Bluegrass Airport in Lexington right off I-64 exit 53 B, The Holiday Inn Express Hotel & Suites is Frankfort, Kentucky's best option for lodging. The Holiday Inn Express Hotel & Suites has 67 rooms, including 3 Jacuzzi suites, indoor-heated swimming pool, Free Hot Breakfast, 24-hour guest laundry, fitness center, business center, HSIA, and a lavish 1350 sq. ft. meeting room. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Frankfort

Address: 1000 Vandalay Dr, Frankfort, KY 40601-4414
Region: United States > Kentucky > Frankfort
Price Range: $156 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Frankfort 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Frankfort
Holiday Inn Express Frankfort
Frankfort Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Frankfort staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Frankfort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for what you want. The staff is accommodating.”
LindaB822, 20 Oct 2016 | Read review
“Our room on first floor toward the back was so convenient to access from the back lot.”
Jjjjam, 26 Aug 2016 | Read review
“Stay at the Hampton...cheaper, cleaner & only a block away.”
djh233N, 21 Aug 2016 | Read review
“313 is a corner room & close to elevator & ice machine”
herschelm2014, 9 Jan 2016 | Read review
“Use any discount you can to save money.”
knucklebusted, 22 May 2014 | Read review
5 of 5
USD 118* /night
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