We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
We have stayed at this hotel for the last 3 years. Personally, I liked the rooms better before the remodel. The lighted mirror in the bathroom was nice. The TV was very small for the room size but sufficient. The staff was not friendly or...More
Perfect check in.
Thanks Rachel,friendly and amazing person.
Welcoming mural IHG Guests
They pay attention in advance requests of the guests.
Very polite staff
Hotel very well located.
Great room, clean, everything worked.
Wifi very good.
breakfas is greatt, full replenishments....More
This hotel has been newly remodeled and is still undergoing some renovations. The room we had was massive, almost too big. It definitely needed more furnitures to fill it up. The redesign had put partial walls up where they served no purpose and there was...More
Thank m c
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites FrankfortResponded 16 May 2017
Dear m c,
Thank you for taking the time to leave us with your feedback and for staying with us. I am happy you chose to stay our hotel and notice the newly remodeled rooms. I am sorry if the room you were placed in...More
Holiday Inn Express should completely remodel this hotel!! EESH!! The smoke detector in our room was hanging crookedly from the ceiling, the beds were very uncomfortable, the room decor was from 1970, and the walls outside of our room must have had a previous water...More
1 Thank Harleygirl68
Response from hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites FrankfortResponded 6 March 2017
We are in the process of remodeling the hotel. Thank you for the time to write a review and showing where we can improve. Know that all of your concerns are being addressed as we renovate.
All of the employees were really nice. The actual room was fair, really clean, two mini refrigerators; nothing really over-the-top outstanding, but nothing wrong either. I was pleasantly surprised with the breakfast. The cinnamon roles were totally yummy, and they had turkey sausage patties along...More
USD 119 - USD 169 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Travelocity, IHG, Expedia, Priceline, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, Agoda and HotelQuickly so you can book your Holiday Inn Express Hotel & Suites Frankfort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Response from hiexpressfrankfort | Property representative |
Our phone line was damaged as is expected to be back up by Friday October 21st. I am very sorry no one has been able to reach us but all phone lines need a new software reboot. We are working to fix the problem but require... More
Our phone line was damaged as is expected to be back up by Friday October 21st. I am very sorry no one has been able to reach us but all phone lines need a new software reboot. We are working to fix the problem but require items shipped. Please contact Hotel by email at hiexpressfftky yahoo any of your needs.
Are you sure you want to delete this answer?
"Ask for what you want. The staff is accommodating."