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Extended Stay America - Cincinnati - Florence - Turfway Rd.

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Traveller (19)
Room & Suite (9)
Dining (1)
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Overview
  • Excellent31%
  • Very good20%
  • Average23%
  • Poor13%
  • Terrible13%
Travellers talk about
“grab and go”(2 reviews)
“room was clean”(3 reviews)
“stove”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Wheelchair Access
2 Star Hotel
All hotel details
Offers from Extended Stay America - Cincinnati - Florence - Turfway Rd.
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Reviews (30)
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1 - 5 of 30 reviews
Reviewed 3 weeks ago

We booked here for location between ark encounter and creation museum. It was close to fast food places to eat and easy off the highway location wise. It was dirty and felt unsafe. There were tons of people at check in and the girl at...More

Thank GrnMtnGirl79
Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 3 weeks ago

Thanks for being our guest. We apologize that you experienced so many difficulties while being here. This is not the type of review we are accustomed to receiving, and it is disappointing to know we couldn't deliver you with a perfect stay. Your comments are...More

Hotel's Favourite
Reviewed 23 February 2018

The room was cleaned, organized, and well equipped. I wish they keep toothpaste and enough shampoo. Hotel is renovated and staff is friendly. I loved my stay as it is next to gas station, market, and 6 miles from CVG airport. Overall, a recommended place...More

Thank SUMIT D
Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 24 February 2018

Sumit, thank you for the glowing recommendation of Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. It was a pleasure hosting you, and we look forward to welcoming you back...More

Reviewed 13 May 2018 via mobile

Rooms were not as advertised, bed was uncomfortable. I did not stay the 2nd night and they would not refund my money. The halls smelled awful, we were not greeted promptly when we arrived. The hot water took forever to go on. Bathroom was small,...More

Thank Angela S
Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 16 May 2018

Angela, it is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to dissatisfy our guests in any way, and we definitely failed in this attempt. We can assure you that what you encountered is...More

Reviewed 21 March 2018

We had pets with us, so LaQuinta is a standby for us. King room was $129 which is about $30 more than I am used to paying for this chain, but the location was good, the place was pretty new and clean, the room was...More

Thank Gatorgolfer
Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 21 March 2018

Thanks for making Extended Stay America a part of your travel plans. We are thrilled to know your stay with us was comfortable and that you were impressed with your well-equipped room. It was so good to have you here, and we look forward to...More

Reviewed 12 February 2018

This hotel is comparable to a motel 8. It is old, the bath tubas peeling, the laminate in the kitchen was coming apart. It is a 70,00 hotel tops and they were charging me 132.00 per night. Breakfast is a counter next to the lobby,...More

Thank aussiebrazilian
Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 13 February 2018

Please accept our sincere apology for the difficulties you encountered with your room. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. Your comments have been shared with the appropriate team members...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Laundry Service
Room amenities
Microwave
Details
Price range
USD 100 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
USD 100 - USD 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (19)
Room & Suite (9)
Dining (1)
Questions & Answers
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18 December 2017|
Answer
Response from msbossy502 | Reviewed this property |
Yes they do
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Votes
Room Tips
"Take your food and have a good cook up"
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"Ask for a room on the hospital side instead of the highway side."
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