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Holiday Inn Florence

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Traveller (10)
Room & Suite (21)
Dining (4)
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Overview
  • Excellent27%
  • Very good31%
  • Average25%
  • Poor11%
  • Terrible6%
Travellers talk about
“direct tv”(4 reviews)
“waffle house”(2 reviews)
“checking in”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
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Additional information
Offers from Holiday Inn Florence
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Rooms
2 Jul.3 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (136)
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134 results
Traveller rating
37
39
33
16
9
Traveller type
Time of year
LanguageEnglish
37
39
33
16
9
Show reviews that mention
All reviewsdirect tvwaffle housechecking innice propertynight's restdesk clerkthe room was niceconvenient locationother hotelsstaff was friendlynight stayfridge and microwavecontinental breakfastbooked this hoteloff the highwayclean hotelbeds were comfortable
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1 - 5 of 134 reviews
Hotel's Favourite
Reviewed 1 week ago

This was my second stay at Holiday Inn Florence KY. in the last 3 months. This visit was as wonderful as the very first one. They have an outstanding front desk , kitchen and restaurant crew that care and go all out to meet your...More

Thank Shayne S
Response from Don C, General Manager at Holiday Inn FlorenceResponded 1 week ago

We are so glad that you were able to join us for your stay at the Holiday Inn Florence. Each member of our team believes in ensuring excellence in all they do and it is wonderful to know that this mindset in service was reflected...More

Reviewed 17 April 2018

Poor television channel selection, mattress needs to be replaced as it was quite lumpy and most of all, no free breakfast....wanted $ 9.95 per person and then they didn't have orange juice or low-fat milk available! Very limited choice of foods on buffet....we have had...More

Thank Sy L
Response from IHGService, Guest Relations Manager at Holiday Inn FlorenceResponded 1 May 2018

Hi Sy L, Thank you for taking the time to express your thoughts and concerns. Our goal is to ensure that each guest stay is an excellent one and can see that we have fallen short of our goal. I am sorry that we missed...More

Reviewed 27 March 2018

Checking in was a suprise. Both ladies at the front desk where apparently miserable - unhappy - unsmiling - and seemed to struggle trying to be friendly. One was griping about how slow the housekeeping dept was! Not what you want to hear, checking in...More

Thank AskDickWagner1
Reviewed 22 February 2018

This hotel was ok. The man at the desk when I checked in was very friendly but overall it was just an ok hotel. The hotel is starting to show some age. It is disappointing to not have a continental breakfast at a hotel in...More

Thank worldrafiki
Response from IHGService, Guest Relations Manager at Holiday Inn FlorenceResponded 9 March 2018

Hi worldrafiki, Thank you for your stay and for taking the time to share your experience with us. It is great to see the high rating you gave to our staff service, rooms, and to your sleep quality. However, I am sorry to learn that...More

Reviewed 18 February 2018 via mobile

The check in man at night is amazing ! The breakfast is not worth 10$ ! The breakfast women made my morning ! She was amazing ! The room itself was mostly clean ! Wifi was fast. The channels on the TV were annoying !...More

1  Thank Harrison G
Response from IHGService, Guest Relations Manager at Holiday Inn FlorenceResponded 5 March 2018

Hello Harrison G, Thank you for your stay and for taking the time to leave us feedback. I am glad that staff service and room cleanliness met your expectations. IHG continually aims for your stays with us to be pleasant and a huge part of...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 149 - USD 220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 149 - USD 220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (10)
Room & Suite (21)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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marilynkellerman
18 October 2016|
AnswerShow all 2 answers
Response from B4OU | Reviewed this property |
Not sure if or when the hotel has been "redone" but we were pleased with every aspect of our stay. The room and the bathroom were large. Maintenance was tip-top.
0
Votes
Room Tips
"My room had a weird buzzing from the bathroom. I believe it was 228."
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"We stayed on the third floor. Quiet, with an occassional door slamming."
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"My tip is choose another hotel!"
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"There are no first floor rooms. Guests preferring the 1st floor should be aware of that."
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