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BEST WESTERN Inn Florence

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577 Reviews from our TripAdvisor Community

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Showing 575: English reviews
Anniston, Alabama
Reviewed 1 week ago

Traveling through and needed a place for the niight found this hotel and decided to stop. Clean and a good price they are remodeling on the first floor and that was no problem. The check in was easy and they had a helpful staff.

Review collected in partnership with Best Western
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Helpful?
Thank mechanic1987
BESTWESTERNFLORENCE, General Manager at BEST WESTERN Inn Florence, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your...

Knoxville, Tennessee
Reviewed 2 weeks ago

Breakfast was lacking in variety. Bed was comfortable. Picture quality on television was poor - better quality on cell phone. The room temperature was not ideal but was tolerable. Staff was polite. Slightly overpriced in my opinion.

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Helpful?
1Thank hillaryatc
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

Thank you for your review. We apologize your stay was not perfect. All of the issues will be addressed and fixed. Next time your in our area, we hope you stay with us again so we can exceed your expectations! Sincerely, Kelsey Pyke

Texarkana, United States
Reviewed 2 weeks ago

Dirty/moldy grout in bathroom. Dark bathroom needs brighter light and quieter exhaust fan. Sounds like a large motor. Needs more light at the sink. Sink drainage is extremely slow. Room is tiny and the new furniture is too large for the room. Table and chairs not serviceable as it is almost impossible to maneuver the chairs so as to eat...

Review collected in partnership with Best Western
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Helpful?
Thank Sandy R
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

Good afternoon, We sincerely apologize for the inconveniences with your stay. Best Western wants nothing more than for you to feel at home every time you stay with us. It is in our best interest to fix these problems so next time you come to Florence, we can exceed your expectations! Thank you. Sincerely, Kelsey Pyke

Verona, Kentucky
Reviewed 2 weeks ago

Visiting relatives in cities nearby I booked a room for several nights for my daughter. Room was clean, bed was comfortable and hotel was right off I75 and minutes from everywhere she needed to go. I compared several hotel rates in area and chose this one as I knew of their reputation and location was ideal.

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Helpful?
Thank Dana O
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

We are thrilled that you enjoyed your stay with us! Hoping to see you again in the future, have a lovely day. Sincerely, Kelsey Pyke

Myrtle Beach, United States
Reviewed 4 weeks ago

The motel was not listed on the interstate. We only saw it after we past the exit. We doubled back to stay there. The price was high for the amenities and area. Location was away from everything. Not enough nieces at breakfast.

Review collected in partnership with Best Western
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Helpful?
1Thank James F
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

It is in our sincerest apologies that you were not fully satisfied with your stay at Best Western. We will be looking into what we can do to make your next stay with us perfect. Have a great rest of your day, we hope to see you again!

Beaumont, Texas
Reviewed 4 weeks ago

Convenient to CVG (10 min drive). Clean room, good shower head (reachable, adjustable), comfortable bed with douvet, excellent wireless service. Staff OKed late checkout with no hassle. Breakfast only OK - powdered? eggs, etc.

Review collected in partnership with Best Western
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Helpful?
Thank Randy3385
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

Thank you for you review. It is a pleasure knowing your stay at our hotel met your needs. Hoping to see you again in the future, have a lovely day.

Reviewed 2 December 2016 via mobile

The hotel rooms are updated. They were clean and pet friendly. I have two large dogs and they were allowed to stay for a small fee. The price was amazing. What a great value. The outdoor pool was closed for the season. Great location close to the freeway and one exit from the mall.

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Helpful?
Thank Ashley B
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

It is so much fun to have our furry little guests stay with us! We are thrilled you were able to bring your pets with you during your trip. We hope to see you back! Sincerely, Kelsey Pyke

Reviewed 30 November 2016

We stayed here while visiting the Ark Encounter and the Creation Museum. It is located about 26 miles from the Ark and about 15 miles from the creation museum. The hotel is nice and the room was clean. The bed was very comfortable and firm. The continental breakfast was pretty good and they had several selections to choose from for...

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Helpful?
Thank Michael R
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

Good morning! We are pleased to know that our location was a midway point for the two attractions you were visiting. It is great that our staff was able to accommodate all of your needs. Next time you are in Florence Kentucky, be sure to stop and see us! Sincerely, Kelsey Pyke

Tecumseh, Michigan
Reviewed 26 November 2016

Love the hotel, we stay here every time we visit our family in Kentucky. The staff is always friendly yet professional. The rooms are always clean and comfortable. Great location to stores and restaurants.

Review collected in partnership with Best Western
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Helpful?
Thank E5832APgailm
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

We are thrilled that you enjoyed your stay with us. Thank you for a wonderful review. It will be a pleasure to see you again on your next visit! Sincerely, Kelsey Pyke

Berea, Kentucky
Reviewed 20 November 2016 via mobile

Check in was smooth and staff extremely nice. At 6 pm they sat out chips, salsa, and nacho cheese. Room was very modern and clean. Breakfast was better than expected. Eggs, sausage, biscuits, potatoes with bell pepper and sausage, waffles, donuts, muffins, toast, cereal, fruit, milk, coffee, and juice. We will stay here again!

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Helpful?
Thank Larry F
BESTWESTERNFLORENCE, Front Office Manager at BEST WESTERN Inn Florence, responded to this review

It is such a pleasure to know you had a wonderful stay with us! We always aim to exceed our guests expectations. Knowing that we were able to do that, we hope to see you on your next visit to Florence, Kentucky. Sincerely, Kelsey Pyke

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Located only 10 minutes south of Downtown Cincinnati on Interstates 75/71, this mid-scale hotel offers all the conveniences you would expect from a higher priced, downtown hotel for any traveler. ... more   less 

Additional Information about BEST WESTERN Inn Florence

Address: 7821 Commerce Drive, Florence, KY 41042-1569
Region: United States > Kentucky > Florence
Price Range: $108 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Inn Florence 3*
Number of rooms: 51
Reservation Options:
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Also Known As:
Best Western Inn Florence Hotel Florence
Best Western Florence
Florence Best Western
Hotel Style:
#1 Green Hotel in Florence
#2 Best Value Hotel in Florence
#3 Romantic Hotel in Florence
#3 Business Hotel in Florence
#6 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn Florence staff and other travellers.
6 questions
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Linton
4 months ago
Ohio
Wylie, Texas
7 months ago
Toronto, Canada
9 months ago

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Questions? Get answers from BEST WESTERN Inn Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were placed in handicap accessible without being asked or informed.”
 of 5 bubbles hillaryatc, 3 Jan 2017 | Read review
“We asked for a quite room and was given a room on the 3rd floor.”
 of 5 bubbles J9038TVmichaelr, 30 Nov 2016 | Read review
“One of the accessible rooms has a great roll in shower.”
 of 5 bubbles 32phyllism, 3 Sep 2016 | Read review
“We stayed on the 1st floor (109) was close to lobby and across from the exercise room. Great room”
 of 5 bubbles Maddluv66, 27 Jul 2016 | Read review
“Even numbered rooms face away from the highway, and seem to be quieter.”
 of 5 bubbles curtis_julianne, 4 May 2016 | Read review
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