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SpringHill Suites Cincinnati Airport South

Booking.comUSD 183*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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SpringHill Suites Cincinnati Airport South
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396 Reviews from our TripAdvisor Community

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Showing 389: English reviews
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Owosso, United States
Reviewed 4 days ago NEW

My family and I visited on a recent trip and were pleasantly surprised by this hotel, there's a lot to like. The layout of the room was exceptional providing great separation in a small amount of space. The beds were quite comfortable and the shower was great. We had two major disappointments with this hotel, one of which will cause...

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Helpful?
Thank Oliver H
gary o, Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for you comments regarding your recent stay. I apologize that you encountered some issues with our hot tub, rest assured, we are taking steps to ensure this does not happen again in the future. Again, thank you and we hope to see you when you are back in the area.

Virginia
Reviewed 1 week ago

This hotel amongst the most modern of approaches to Marriott properties is a great one. Many parts of the visit are standard (check in is quick and polite, the breakfast is the normal fare in the morning). Highlights are the (new to me) more European design for the bathroom separating the shower from the toilet completely, i.e. two exterior doors....

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Helpful?
Thank Hatzlacha
gary o, Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for your comments regarding your recent stay, we are pleased that you enjoyed your stay and we look forward to seeing you again when you are back in the area.

Lexington, United States
Reviewed 2 weeks ago

The staff is exceptional at this place!! We stayed as a group for our dance team and could not have been more pleased. The rooms are spacious and very clean. The staff preparing breakfast has always been accommodating to our schedule. Darlene assisted us with our group's stay and she could not have been more pleasant!! Just a great place!!...

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Helpful?
Thank Glenna F
gary o, General Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you so much! We are thrilled to see that you had a great stay and we look forward to seeing you again when you are back in the area.

Chapleau, Canada
Reviewed 4 April 2017

I found the room average and thankfully did not have any issues of it not being cleaned like others have. The room seemed small but the bed was comfy and that is a very important part of your stay. Not sure if I would return

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Helpful?
1Thank Emily T
gary o, General Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for the review of your recent stay. As we pride ourselves on providing a wonderful stay, it seems as if we did not meet your - our goals and I apologize for that. I would hope that you would give us another chance the next time your in the area. All the best

Lexington, Kentucky
Reviewed 11 March 2017

We recently spent a week at this location. We were very pleased with the structure, decor, layout, etc of the hotel. However, we were very disappointed in the way they cared for the property. We started our stay by noticing ants in the bathroom of our room. We dealt with them the whole stay, with them getting really bad at...

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Helpful?
2Thank LoveTeachTravel
gary o, Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for bringing this to our attention, I would very much like to speak with you directly regarding your concerns, unfortunately there is no name or contact number with this posting. If you have a moment, please contact me at the hotel so we can get this resolved. Regards, Gary Offill Manager

Louisville, Kentucky
Reviewed 27 February 2017

Had never stayed at a Springhill but decided to give it a try. This place is VERY nice. Total redo. Rooms are large, spacious and very modern. Swimming pool is way too small. Almost an insult. Hot tub was relaxing but also very small. Three couples is about all you can do comfortably. Breakfast was excellent with all the various...

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Helpful?
Thank kodiak72
gary o, Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for your comments regarding your recent stay, we are thrilled to see you enjoyed your time and we hope to see you again when you are back in the area.

Reviewed 25 February 2017 via mobile

This is the worst SpringHill I have ever stayed in and I'm a Lifetime Premier member. Room was nasty, filthy dirty, stains in shower, bathroom not clean, dust everywhere, cracks and holes in lamp shade. Pool had like soap suds and scum, not usable. Only for a few hours of sleep, or would have left immediately. Plenty of hotels in...

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Helpful?
2Thank Jjoelex
Gregory Roettin... R, Guest Relations Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for the review. I apologize for your issue's with your room and the pool. This is not our hotel standards as far as cleanliness. I will discuss this with our team and again I apologize.

Zionsville, Indiana
Reviewed 24 February 2017

Let me say first off, I am a Marriott rewards member and I travel for business 280 days a year. I arrived to find out that a full-blown renovation is underway. AWFUL. The hallways are LITERALLY filled with dust and dirt. I get to my room and everything in it has a 'film' of dust over it. First night I...

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Helpful?
3Thank Dave K
Gregory Roettin... R, Guest Relations Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for the review. I apologize for all the issues you had while staying here. I assure you this is not how are customer service is. I will address these issues with our team and again I apologize for your issues.

Detroit, Michigan
Reviewed 21 February 2017

My wife and I stayed here when we visited The Ark Encounter. The first room they gave us was on the 3rd floor which was being remolded. There were painters everywhere and the hallway floors were covered by drop clothes with paint splattered on them, so we went back down stairs and requested another room. The staff was very friendly,...

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Helpful?
2Thank 513rayc
Gregory Roettin... R, Guest Relations Manager at SpringHill Suites Cincinnati Airport South, responded to this review

Thank you for the review. And I apologize for the inconvenience of the remodeling. We will soon be done with this remodeling and we look forward to seeing you again if ever in this area. Again Thank you for putting up with this temporary remodeling.

Reviewed 15 February 2017 via mobile

Stayed at this location for 1 night on business. Newly remodeled. Very clean and friendly staff. 1 king bed with separate desk area and sofa sleeper. Large swivel flat screen. Free shuttle available to/from the airport. Several hotels and major shopping within walking distance. Target is right behind the hotel! The only odd thing was the room layout was a...

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Helpful?
Thank Power1mind
gary o, Manager at SpringHill Suites Cincinnati Airport South, responded to this review

On behalf of the entire staff at SpringHill Suites, we thank you for choosing us for your lodging needs and we look forward to seeing you again when you are back in the area.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about SpringHill Suites Cincinnati Airport South

Address: 7492 Turfway Rd, Florence, KY 41042-1376
Region: United States > Kentucky > Florence
Price Range: $192 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Cincinnati Airport South 3*
Number of rooms: 101
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Also Known As:
Springhill Suites Cincinnati Airport South Hotel Florence
Springhill Suites Florence
Hotel Style:
#3 Family Hotel in Florence
#4 Romantic Hotel in Florence
#4 Business Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Cincinnati Airport South staff and other travellers.
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Questions? Get answers from SpringHill Suites Cincinnati Airport South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bugs in my bed. Rude, unresponsive staff. Renovation underway. room 207”
314davek, 24 Feb 2017 | Read review
“Rooms in middle of hall are quietest.”
adamsM3236YQ, 14 Feb 2017 | Read review
“I always call ahead for first floor lodging.”
billcamera, 14 Dec 2016 | Read review
“probably less traffic noise in the rooms facing the back parking area”
natasha112252, 5 Dec 2016 | Read review
“Ask if any kids groups are staying and ask to be away from that area”
756russk, 3 Dec 2016 | Read review
5 of 5
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USD 183* /night
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SpringHill SuitesUSD 183
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Prices are for 1 room, 2 adults
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