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Quality Inn and Suites

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169 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Reviewed 2 November 2016 via mobile

My family, after canceling our cruise due to a hurricane, went on a road trip. This was one of the best hotels we stayed in during the trip. My MIL is very picky about hotels but she loved this one. Great food, staff, and service.

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Helpful?
Thank Misty L
La Grange, Kentucky
Reviewed 10 October 2016

Spent the night before heading out on an airplane flight early the next morning. This hotel is located quite close to the Cincinnati/Northern Kentucky Airport, and offers van service to the airport. This hotel is part of a "Park Sleep and Fly" program. So, my purpose in staying was convenience first, and motel experience second. That being said, I was...

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Helpful?
Thank retiredandlovingit33
Brooklyn, New York
Reviewed 28 September 2016

Perhaps it was just a bad time to stay there. Half of the rooms seemed to be under construction, and I saw one nasty sheetrock panel labeled "keep". I'm not a licensed contractor, but it didn't look like it should have been kept and re-used. On the whole, the rooms weren't very clean. But that's what you get when your...

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Helpful?
Thank malcolm_groome
Republic, Missouri
Reviewed 26 September 2016

I was not impressed with our room. The first thing that went wrong was, the lady at the front desk said I had booked a smoking room. I can assure you that was a horrible oversight on my part, but I'm pretty sure I did NOT book a smoking room. She told me that other non-smokers that stay in a...

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Helpful?
Thank Valerie H
Brookville, Ohio
Reviewed 12 September 2016 via mobile

Hotel was nice. Good size rooms. Would have liked to have outlets on either side of the bed. We had a cpap machine and had to pull the mattress away from the wall to find an outlet. Continental breakfast was pretty basic. Staff was very friendly. Would stay again

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Helpful?
Thank edillon1210
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for your recent stay and taking the time to let us know how we're doing. We hope to see you again in the future. Thank you, Tina

Reviewed 4 September 2016 via mobile

Our family rented one of the king suites with a pull out sofa for what was originally 3 nights. Upon entering the first non-smoking room, we found cigarette burns all over the bed and couch, the bed skirt was torn and hanging off, the ceiling fan was so wobbly we were afraid to even try using it, and several outlets...

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Helpful?
Thank Melissa H
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, from our entire staff we apologize that your stay was unsatisfactory. We have shared and counseled our staff so that this may never happen again. We are in the process of renovating and hope that in the future you may give us another opportunity so that we may better serve you. Again we apologize, Tina

cincinnati
Reviewed 3 September 2016

Just needed a stop over for 1 night, this was the most reasonable hotel in the area. It is definitely showing it's age. Our room was clean and comfortable but worn. The leather desk chair was cracked and peeling. Ice machine on our floor was broken had to go up a floor for ice. Front desk was friendly. Biscuits and...

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Helpful?
Thank marajar
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Thank you for your stay with us and taking the time to let us know how we're doing. We are in the process of renovating and hope you will consider us again in the future. Thank you, Tina

Rochester Hills, Michigan
Reviewed 30 August 2016

We were passing by and this was close the highway we can find and had room available and went for it. It was not same as we stayed other state but its was not too bad either. we just needed to get some sleep, was driving long. Rooms were all right and clean. Were okay with over all experience. They...

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Helpful?
Thank r0seshine
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for your recent stay. We apologize that you were not 100% happy with your stay. We are upgrading our property and working with our staff to improve in all areas. Again we apologize, Tina

Columbus, Ohio
Reviewed 25 August 2016

I stayed here for a concert at the stadium. It was good for the rate at that time. It does have its faults, but you'd have to expect it out of such an aged building. I didn't use the pool, but the people looked as if they were enjoying their time at the pool. The staff was very friendly at...

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Helpful?
Thank 4realguy
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Thank you dear guest for taking the time to let us know about your stay. We hope to see you again in the future. Best Regards, Tina

English, Indiana
Reviewed 25 August 2016

Our flight to Baltimore was cancelled so the airlines gave us this hotel. It was FILTHY, smelled and downright creepy. Some man, think he was a manager or owner kept coming to the door saying has someone cleaned your room?? We'd just checked in. They had cleaned but it was not clean. We were stuck there but they could have...

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Helpful?
Thank nickspumpkin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
New management, newly remodeled rooms. We are right off 275 towards the Cincinnati Airport (2 miles from the airport). Just 5 minutes from many shopping facilities and restaurants. Just 20 minutes from the casinos, 5 minutes from the Turfway Park Race Course, 10 minutes from Main Straus in Covington, 15 minutes from downtown Cincinnati. ... more   less 

Additional Information about Quality Inn and Suites

Address: 1805 Airport Exchange Blvd, Erlanger, KY 41018-3132 (Formerly Baymont Inn)
Region: United States > Kentucky > Erlanger
Price Range: $92 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Number of rooms: 107
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Also Known As:
Baymont Inn Erlanger
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn and Suites staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I chose an upper floor away from the elevator, and it was very quiet”
 of 5 bubbles retiredandlovingit33, 9 Oct 2016 | Read review
“If you are a nonsmoker and book online, make SURE you chose NON SMOKING!!!”
 of 5 bubbles ValerieHolek, 25 Sep 2016 | Read review
“Not a good room in the place”
 of 5 bubbles nickspumpkin, 24 Aug 2016 | Read review
“Opt for a room on an upper floor facing away from the interstate.”
 of 5 bubbles World-Wide-Badger, 7 Jul 2016 | Read review
“Inside pool view is best, not the hot sun all day.”
 of 5 bubbles B7794QDpetera, 3 Jul 2016 | Read review
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