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Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)

1,346 reviews
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Traveller (207)
Room & Suite (114)
Dining (10)
Overview
  • Excellent38%
  • Very good29%
  • Average19%
  • Poor9%
  • Terrible5%
Travellers talk about
“omelette”(87 reviews)
“the river”(140 reviews)
Free Wifi
Parking
Breakfast included
Heated pool
Non-Smoking Hotel
Room Service
Suites
3.5 Star Hotel
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Offers from Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)
Offers & Announcements: Double Points, Every Stay
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,346)Write a Review
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All reviewsomeletteevening receptionthe rivermade to order breakfastcook to ordercomplimentary breakfastfree happy hourthe managersa river view roomacross the bridgeparking garagelocation is greatconvention centerself parknewport aquariumreds gamegreat american ballpark
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1 - 5 of 1,337 reviews
Reviewed 1 week ago

The hotel is currently going through renovations (which we were made aware of when booking.) The staff did a great job in meeting our needs. When they are done it is going to very nice! The complimentary morning breakfast offer a nice selection and is...More

Thank Pat C
Response from Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)Responded 1 week ago

Dear Pat C, Thank you so much for the kind words. I am glad you were aware of the renovations as we have the alert posted on all booking channels but not everyone sees the message. We are currently updating our guestrooms and completely renovating...More

Hotel's Favourite
Reviewed 28 October 2017

This hotel has a great location, right across the river from downtown Cincinnati. It is right near the Roebling Suspension Bridge and the Northern Kentucky Convention Center. You can walk across the bridge to downtown Cincinnati or take the Southbank Shuttle for $1. The shuttle...More

1  Thank IndyOne
Response from Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)Responded 14 November 2017

Dear IndyOne, Thank you so much for the great feedback!! It sounds like you truly enjoyed your visit. Hopefully you can try out a river view room should you return. I have shared your feedback with my staff, we hope to see you back again...More

Reviewed 1 week ago

I love the view from my room facing the river. I also enjoy walking the nearby historic neighborhood. This hotel is so close the Roebling Bridge, which is a great walk and wonderful experience. This hotel has the nicest staff in the world!More

Review collected in partnership with Embassy Suites Hotels
Thank _Wise_Traveler_5555
Response from Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)Responded 1 week ago

Dear _Wise_Traveler_5555, Thank you for taking the time to leave feedback from your recent visit. I appreciate the kind words about my team and I have shared your comments. We have the best view of downtown Cincinnati on the Kentucky side of the river, I...More

Reviewed 4 weeks ago

I was told I had to move my car before I had gotten my luggage out and if I left it there to unload anything I had to pay him money, then once I parked my car I had to drag all my luggage and...More

Review collected in partnership with Embassy Suites Hotels
Thank alberth300
Response from Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)Responded 1 week ago

Dear alberth300, Thank you for the feedback from your trip. I am sorry for the confusion you experienced. I have addressed your concerns with my team so that these are not challenges moving forward. We strive to make every stay brilliant and I apologize we...More

Reviewed 4 weeks ago

We had an awesome visit! Staff was great, rooms were so clean and comfortable, breakfast was delicious!! Check in was quick and easy, check out was the same. Coming to Cincinnati this summer to visit the Zoo and Kings Island. We'll be staying here!More

Review collected in partnership with Embassy Suites Hotels
1  Thank Mary L
Response from Jeff K, General Manager at Embassy Suites by Hilton Cincinnati - RiverCenter (Covington, KY)Responded 1 week ago

Dear Mary L, Thank you so much for the feedback from your recent visit. It sounds like you enjoyed many of the amenities we have to offer. We look forward to your return this summer, you will get to experience our newly renovated hotel! Safe...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 147 - USD 274 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 147 - USD 274 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (207)
Room & Suite (114)
Dining (10)
Pool & Beach (7)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
vfl77
13 May 2017|
AnswerShow all 2 answers
Response from bikeboy62 | Reviewed this property |
They have a self parking deck under the hotel. It is $10 per day. You get a ticket when entering the deck. When checking in to the hotel give them this ticket and they scan it and add it to your room charge but it then is... More
0
Votes
vfl77
13 May 2017|
AnswerShow all 2 answers
Response from Jeff K | Property representative |
That is not a problem at all, just make sure to hold on to your ticket you receive when you enter the garage attached to the hotel. We will validate that ticket for you at the front desk when you get back from the game and... More
0
Votes
Andrea H
11 May 2017|
AnswerShow all 3 answers
Response from Jeff K | Property representative |
We do not have any balcony rooms other than the presidential suite
0
Votes
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Room Tips
"They offer special services for an additional amount."
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"Ask to get a river view room. That way you'll see the river and downtown Cincinnati from your room"
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"higher floors have a better view of the river"
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"River views are nice but no bad room location that I noticed"
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