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BEST WESTERN Central City

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BEST WESTERN Central City
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133 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Reviewed 2 weeks ago via mobile

I have stayed at all of these hotels and this one is top notch. Love the remodeling they are doing, and the staffis phenomenal. The Management ladies, Jackie, and Angela definitely are on cue. They are always there. Wonder if they sleep. This is my choice.

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Helpful?
Thank Webb1979
Management response:

Wow, we are so glad to have you back with us. We enjoy having you each and every time. Thank you for continuing to have Best Western as your choice in lodging. We always look forward to seeing you along the way.

Waynesville, North Carolina
Reviewed 2 weeks ago

Nothing bad to say really... Rooms is clean and mattress is comfortable... Maybe some rooms with a King bed that sleeps 4 would be nice. Indoor pool is clean and warm. Breakfast is decent... Staff is very friendly!

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Helpful?
Thank kyleent
Management response:

We are truly pleased that you enjoyed your stay with us. By you letting us know it helps other travelers to make their choice in lodging. We surely hope to see you along the way.

Chattanooga, Tennessee
Reviewed 3 weeks ago via mobile

I stay here often when I work at TVA Paradise Fossil Plant and although the selection of hotels are limited in this area there is no reason to look any further than the Best Western Central City. The hotel itself is always immaculate, the rooms as clean as can be and the ladies that keep this place running are always...

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Helpful?
Thank surveyor2015
Management response:

Wow, thank you for your kind words. Our team strives to provide the best guest satisfaction for each and every guest. We appreciate you taking the time to let us know how we are doing. Remember, where ever your journey's take you Best Western is there!

Owensboro, Kentucky
Reviewed 3 weeks ago

we stay at this hotel often, we work close by. it was nice and clean. the beds are great the front desk manager was very pleasant. in the morning we woke and went to eat the breakfast there were many choices choose, most of all the front desk man Nathan was so very kind to help us with everything we...

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Helpful?
Thank scotteneix
Management response:

We appreciate you taking the time to let us know how we are doing. Your feedback gives us the opportunity to improve in all areas needed. The renovation is coming along and appreciate you patience during this time. Again, Thank you for your kind words and choosing to stay with people who care. Remember, wherever your journey's take you Best...

Reviewed 3 weeks ago

My room is always clean and the staff is very friendly. By far the best Best Western hotel I have had stay in for years! Anything you need whether it be directions or restaurant advice the staff is always willing to help you with your needs. They treat you like they have known you forever.

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Helpful?
Thank Bridget M
Jackie M, General Manager at BEST WESTERN Central City, responded to this review

We appreciate you taking the time to let us know about your stay. Thank you for your kind words. Our Team takes great pride in guest satisfaction and making each and every guest feel like they are part of our family. We look forward to seeing you along the way.

Clarksville, Tennessee
Reviewed 5 weeks ago

For this chain I expected more, breakfast should be more and needs to have a comfortable feel this is very cold. The nook is very small with little choice and fruit was squishy. My reservation did not show up till an hour after I got there.

Review collected in partnership with Best Western
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Helpful?
Thank carlenes2017
Jackie M, General Manager at BEST WESTERN Central City, responded to this review

We apologize for not meeting your expectations. We are currently going through a remodel to better serve our guest and are waiting for the delivery of items to be installed. We hope that you will give us another opportunity to serve you in the future.

Lansing, Illinois
Reviewed 2 January 2017

rooms were clean, staff great, good price, great breakfast, Best of all the whole hotel is non smoking. The lobby is clean and stylish. good cable and internet. This was my first time staying here. I have business in the area at least once a week and I will be staying here again

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Helpful?
Thank janeway14
Management response:

Thank you so much for reviewing your stay with us. We are pleased that we were able to provide you with the best possible services and hospitality you deserve. We appreciate you choosing Best Western as your choice in lodging and hope to see you along the way. Remember that where ever your journey's take you Best Western is there.

Signal Mountain, Tennessee
Reviewed 8 December 2016

My husband and I have stayed here multiple times. We have always been pleased with our room, continental breakfast and the staff. Jackie and her staff are always eager do what they can to make our stay comfortable. They are all very friendly and make our time there very pleasant. I look forward to our return.

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Helpful?
Thank hillhouse294
Jackie M, General Manager at BEST WESTERN Central City, responded to this review

Thank you so much for reviewing your stay with us. We are pleased that we were able to provide you with the best possible services and hospitality you deserve. We appreciate you choosing Best Western as your choice in lodging and hope to see you along the way. Remember that where ever your journey's take you Best Western is there.

Reviewed 30 November 2016

My husband and I spent 3 nights here over the Thanksgiving holiday. Nice place. I must say that I was pleasantly surprised. Everything is very clean, the room was quite comfortable, and the staff pleasant and helpful. The only knock I have is the exercise "room" it is very small and very stuffy since it is right off the indoor...

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Helpful?
Thank Marihopewell
Jackie M, General Manager at BEST WESTERN Central City, responded to this review

Thank you for taking the time out of your busy day to review your stay with us. We are always please to know that we were able to provide the superior service to each and every guest. Thank you for letting us be your choice in lodging. Remember that where ever your journey's take you Best Western is there!

Reviewed 22 November 2016

The building is looking good with the updates. The staff is always pleasant. I love staying there when I am in town. With good food real close by, it all makes this real convenient to stay there. I love this place, so will you.

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Helpful?
Thank kypizzaguy
Jackie M, General Manager at BEST WESTERN Central City, responded to this review

We appreciate you taking the time to let us know how we are doing. Your feedback gives us the opportunity to improve in all areas needed. The renovation is coming along and appreciate you patience during this time. Again, Thank you for your kind words and choosing to stay with people who care. Remember, wherever your journey's take you Best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Best Western Central City!Located in Central City, Kentucky, this hotel lies conveniently off of the Western Kentucky Parkway in the heart of Muhlenberg County. The hotel is located minutes away from several industries including TVA Paradise Fossil Plant, Ken-American Resources coal mines and the Wendell H. Ford Regional Training Center to name a few. Visitors also have access to the arts in the county via the Duncan Cultural Center Museum & Art Gallery and the Merle Travis Performing Arts Center.Central City also boasts a 6-mile trail for runners, bikers and all-around nature enthusiasts. The Muhlenberg County Rail-Trail was hailed as the May 2004 Rails-to-Trails Conservancy top trail. It connects Central City to Greenville offering some of Kentucky's most beautiful scenery. Atop the trail sits the Central City Convention & Wellness Center. We proudly offer a well-maintained hotel that has a warm, contemporary feel and is consistently award winning. Paired with a friendly staff and spacious rooms, Guests staying with us are treated to an extended continental breakfast each morning that includes biscuits and gravy and fresh waffles. We also offer an indoor heated swimming pool and exercise room. Complete with free high-speed wireless Internet, the Best Western will easily become your favorite place to stay while in Central City! ... more   less 

Additional Information about BEST WESTERN Central City

Address: 627 S 2nd St, Central City, KY 42330-1701
Region: United States > Kentucky > Central City
Price Range: $131 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Central City 2.5*
Number of rooms: 37
Reservation Options:
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Also Known As:
Central City Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Central City staff and other travellers.
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Questions? Get answers from BEST WESTERN Central City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was very quiet and easy access”
 of 5 bubbles 149susie, 27 Aug 2016 | Read review
“We liked the lower level rooms to check on our cars lol”
 of 5 bubbles mikepennauto, 15 Aug 2016 | Read review
“There are only two floors. Rooms on the west end are away from the main road and are very quiet.”
 of 5 bubbles knightrider98, 6 Jun 2016 | Read review
“First floor has the ice machine and doors leading from the parking lot to the second floor. The second floor was very quiet”
 of 5 bubbles chloe77, 19 Mar 2016 | Read review
“If you are a smoker choose the first floor and at the end of the hall near an entrance”
 of 5 bubbles bpete4310, 15 Feb 2016 | Read review
5 of 5