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Red Roof Inn and Suites

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167 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Mount Airy, North Carolina
Reviewed 9 March 2016

Everything was great!! We were warmly welcomed,The rooms are spacious, clean and quiet. The beds and linen are excellent.The breakfast was typical help yourself...great for coffee and a glass of juice I would recommend this hotel we will be staying again we have a daughter at Berea College and we were very pleased!!!

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1Thank MdpSlp
brighton.on.canada
Reviewed 20 February 2016

We were warmly welcomed, given suggestion on eating establishments and informed about all the amenities of the hotel. The rooms are spacious, clean and quiet. The beds and linen are excellent. The towels were a bit thin and the toiletries sparse k but that was our only negative. The breakfast was typical help yourself...great for coffee and a glass of...

Review collected in partnership with this hotel
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1Thank lizjoan
Derek F, General Manager at Red Roof Inn and Suites, responded to this review

Liz, I would like to personally thank you for your kind words. My staff works hard to ensure that your stay is enjoyable. It is great to get feedback, whether good or bad. I appreciate you taking the time to relate your experience. We are working on increasing the breakfast menu, as well as ordering a bit thicker towel. Again,...

IN
Reviewed 16 February 2016

I stopped here to visit the KY Artisans shop (which I had been to before) which was closed when I arrived around 9:30 PM and decided to spend the night at the Red Roof Inn as I had stayed there before when it was Country Inn & Suites. The front desk staff was helpful at check-in and gave me a...

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1Thank GFaye
Derek F, General Manager at Red Roof Inn and Suites, responded to this review

Glenda, I just wanted to say thank you for your kind words.I am so sorry that your once in a lifetime tire shredding, happened while you were visiting. However, I am glad that I was able to help. I only wish I could have helped more. I am glad to see that you made it to your destination (judging from...

Reviewed 10 February 2016

There was a mix-up with our reservation...The hotel manager worked very hard to make sure we were happy with our substituted rooms. He couldn't have been nicer! The rooms were clean and the beds comfortable. We appreciated that our little 6 lb. multipoo was welcomed at this Inn. We plan on staying here next winter on our way to and...

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Helpful?
Thank Bernie and Caro... W
Derek F, Manager at Red Roof Inn and Suites, responded to this review

Hi, Bernie! Hi, Carol! We are very happy to hear that you were pleased with your reassigned rooms, though we're still very sorry that a mix-up happened in the first place. It's good to know that you were satisfied in the end, however. We strive to make all of our guests' stays a pleasant one. So, we emphatically thank-you for...

Dayton, Ohio
Reviewed 8 February 2016

With a 2015 name change from Country Inn & Suites, this Red Roof Inn is a 3 story hotel on the outskirts of Berea along I-75. It doesn't yet show the Red Roof color scheme. My room was spacious, well furnished, comfortable and very clean. You will get a microwave, fridge and free wi-fi, Breakfast is included, there is a...

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Helpful?
Thank NeilfromDayton
Derek F, Manager at Red Roof Inn and Suites, responded to this review

Hi, Neil! I'd just like to thank-you for your kind words, and we are very happy you enjoyed your stay. We are sorry that another guest's pet was such a talkative little guy, but glad you got your sleep. If it ever happens again, don't hesitate to let us know! Our front desk loves to be helpful, and we make...

London, Canada
Reviewed 6 February 2016

Quick stop over from I 75, this hotel and their staff make me want to stay for a few nights on the way back to Canada. Stephanie was amazing, she was extremely friendly and helpful with her knowledge of the area. Breakfast was amazing with fresh waffles for my hubby. Yogurt and oatmeal for me😊

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Thank Tracey C
Derek F, Manager at Red Roof Inn and Suites, responded to this review

Hi, Tracey! We are honored you gave us such a high score and a glowing endorsement! Rest assured that the staff member in question will hear about your kind words, and that we're all very happy we could make your stay so enjoyable. We hope you absolutely do stop with us on your way back, and are looking forward to...

Pittsburgh, Pennsylvania
Reviewed 4 February 2016

Manager and staff are very friendly and accommodating. We have stayed here several times and don't even consider any other motel properties in this area. The facility and rooms are nicely appointed as well as the exterior of the property. It is appreciated management allows us to have our pets in the motel. We would highly recommend anyone traveling in...

Review collected in partnership with this hotel
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Thank nikkijk2016
Derek F, Assistant Manager at Red Roof Inn and Suites, responded to this review

We are ecstatic to hear you've enjoyed your stays with us, and are flattered to hear you praise us so highly. We always work to provide the best guest experience we can, and to see our efforts have paid off in your continuous satisfaction makes our day. We cannot wait to see you again, and we promise that your next...

Kennesaw
Reviewed 9 January 2016

The lobby is probably the best part of this RR Inn, in my opinion. It has a nice fireplace (my visit was in January, 2016) and is aesthetically pleasing. The room was "fine" -- clean with relatively comfortable beds. The AC/heating unit is an old version (turn dials), and it wasn't working when we arrived. The front desk person came...

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Helpful?
Thank Patricia B
Derek F, General Manager at Red Roof Inn and Suites, responded to this review

Patricia, Thank you for your honest opinion of our Inn. I am sorry that you had the issues with your A/C unit. As our clerk said, it does happen from time to time. Regarding the signage on our hair dryers, they don't go out often; but we feel that if they should, it is best for our guest to know...

Berea, Kentucky
Reviewed 3 January 2016

The usual type of motel close to I-75. Room was clean. Bed pillows lacked in comfort. Elevator to upper levels was located near one end of the motel so not convenient if one has walking difficulties and one's room is located some distance from the elevator. The best part of the stay is the price.

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Thank RRHDJH
Derek F, Assistant Manager at Red Roof Inn and Suites, responded to this review

We are happy to hear that you were pleased with the cleanliness and value of the room, and we thank-you for your feedback. The opinions of our guests are truly valued, as we always strive to do right by them. I would like to apologize for the discomfort you felt with the pillows. We would have been more than happy...

Mayfield, Kentucky
Reviewed 13 December 2015

We found this place to be really convenient to visit Berea, KY. It was right off the northern exit for the town. We were able to swing around into town in less than 5 minutes. There were a couple of places to eat across the street, and a gas station to fill up at, before leaving town. If you are...

Review collected in partnership with this hotel
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Thank richardcI7724KR
Derek F, General Manager at Red Roof Inn and Suites, responded to this review

Richard, Thank you for the nice review. I am glad you enjoyed your stay. Your review was well thought out and well accepted. You are right, it is great to not be located amid the concrete jungle; it is definitely a plus. I will let the housekeeping staff know to try and be a little quieter in the morning. we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Red Roof Inn and Suites

Address: 330 Hotel Ct, Berea, KY 40403-8489 (Formerly Country Inn & Suites Berea)
Region: United States > Kentucky > Berea
Price Range: $83 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn and Suites 2.5*
Number of rooms: 60
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Also Known As:
Country Inn And Suites Berea
Country Inn & Suites Berea Hotel Berea
Country Inn Berea
Berea Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn and Suites staff and other travellers.
3 questions
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Indiana
over a year ago
over a year ago
Clinton, Illinois, United States
over a year ago

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Questions? Get answers from Red Roof Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even the non-smoking rooms smell of cigarette smoke.”
 of 5 bubbles susies480, 20 Feb 2017 | Read review
“If you are really looking for something cheap then go for it.”
  • Bathroom counter was pealing from the wall.
  • This was specifically the ice holder in the bathroom... but dust was everywhere.
  • Wallpaper was coming off.
  • Broken hair dryer.
  • Weird stains, marks on the floor.
 of 5 bubbles 888paigee, 18 Feb 2017 | Read review
“Request a room that's doors away from the ice machine!”
 of 5 bubbles POES4ME, 4 Jan 2017 | Read review
“Top floor at the end of the hall.”
 of 5 bubbles brickie074, 12 Nov 2016 | Read review
“I think it would be quiet in every room, unless there were rowdy people next door.”
 of 5 bubbles jehorney, 11 Oct 2016 | Read review
5 of 5