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BEST WESTERN Governors Inn & Suites

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149 Reviews from our TripAdvisor Community

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Showing 149: English reviews
St Paul, United States
Reviewed 1 week ago

The person who checked me in (after midnight) was great!! He had to fix my reservation because it was only for 9 hers instead of the normal 24. Jimmy did it with a since of humor and professionalism that made a very tiered 63 year old lady very thankful.

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Helpful?
Thank deborahlynnc137
Daytona Beach, Florida
Reviewed 1 week ago

We topped here on our way home. The hotel was recently updated (2015), and is nice. The room was large and very comfortable. The bed and pillows allowed for a very good night sleep. The breakfast consisted of the usual cold items and French toast and sausage. The chalk board states that each day has a different featured item. Very...

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Helpful?
Thank Michael T
Angie T, Director of Sales at BEST WESTERN Governors Inn & Suites, responded to this review

Thank you for your feedback in regards to our hotel. We appreciate your comments and we hope you will be back to see us again soon. Happy Travels,

Reviewed 25 October 2016

Really enjoyed this hotel. Great location, close to several stores and eating places, with lots of variety. Rooms were clean and spacious. Internet service was great......with no interruptions. Overall just a great place to stay with family or by yourself. Breakfast was a disappointment as they had the same item both days....not much variety.

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Thank Jamie P
Angie T, Director of Sales at BEST WESTERN Governors Inn & Suites, responded to this review

Thank you for your kind words about our hotel. We appreciate your patronage and we look forward to your visit to Wichita. Happy Travels!

Anchorage, Alaska
Reviewed 15 October 2016 via mobile

Looking for a place to stay in Wichita. Front desk personnel very nice & helpful. Easy check in. Got a 1st floor room which I requested. Plenty of nice thick towels & the shower was great. The bed was a little too firm for my taste. Quiet & got good nights sleep. Free breakfast, nothing outstanding, but it was free....

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Thank Linda7132907
Reviewed 14 October 2016

I have stayed at hotels for nearly twice a week for the last 18 years. For the last 10 I have stayed here for twice a week. If there is a problem, they go out of their way to try to make things right. The breakfast gets more and more amazing. The staff has gotten better and better with each...

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Helpful?
Thank RCT69
Angie T, Director of Sales at BEST WESTERN Governors Inn & Suites, responded to this review

WOW! Thank you for the wonderful comments. We appreciate your patronage and we will continue to do our best to provide you and all of our guests great customer service along with a clean and comfortable hotel stay. We look forward to your next visit to Wichita.

Valley View, Texas
Reviewed 2 October 2016

We were very pleased with this hotel. Is very nice - has a wonderfully friendly staff, especially front desk agent Claudia. Very clean. Has free breakfast. Very close access to I-35 - easy on/off from turnpike. Air conditioner worked great. Had a microwave and refrigerator in room. Good sized room and we didn't get a suite. We will definitely stay...

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Helpful?
Thank suecarr1111
Angie T, Director of Sales at BEST WESTERN Governors Inn & Suites, responded to this review

WOW! Thank you for the great comments about our hotel. I will let our staff know how pleased you where with our hotel and our customer service. We look forward to your next visit to the Wichita area.

Montrose, United States
Reviewed 30 September 2016

Bath tile was loose had to keep a towel on the floor, fixture handles were also loose. Room was clean and neat otherwise. Breakfast was good. Checkout was quick. Location was good for our trip. I was told that owners were aware on the problem and were planning repairs.

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Helpful?
Thank William W
Angie T, Director of Sales at BEST WESTERN Governors Inn & Suites, responded to this review

Thank you for taking the time to let us know the problems that you encountered while staying at our hotel. I apologize you where put in that room considering it was on our list to repair. However, I am glad that the rest of your stay including cleanliness, breakfast and staff where to your satisfaction. Please let us know when...

Fairland, Oklahoma
Reviewed 26 September 2016

Nice hotel, friendly staff. The internet speed in the evenings is horrible so don't stay here for business if you plan on working at night. Coffee maker was still dirty from last use. A soda had been spilled on an end table and had not been wiped up. Just minor details but overall experience was good.

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Helpful?
Thank TammiSchubert
Angie T, Director of Sales at BEST WESTERN Governors Inn & Suites, responded to this review

Thank you for writing about your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I apologize for our internet not being...

Mountain Home, Arkansas
Reviewed 25 September 2016

This Best Western is an average motel. Nothing fancy. When we travel our concern is to get a good night's sleep and we did at this Best Western. Clean, quiet and non-smoking is what we look for and we found it here.

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Thank A6568AJcarolr
Angie T, Director of Sales at BEST WESTERN Governors Inn & Suites, responded to this review

We are happy that we were able to provide you with a good night's sleep. With our recent renovation we are proud of our updated hotel that offers all non-smoking rooms, along with all of the other amenities that you are accustom to receiving when staying at a Best Western hotel.

Belton, United States
Reviewed 1 September 2016

This hotel is not up to the standards of the newer Best Western hotels which mostly have upgraded and have become high quality. Better to stay at a La Quinta or Comfort inn. The price was also very high for the quality, but is the average price for all hotels in 2016.

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Helpful?
Thank Michael H
Angie T, Director of Sales at BEST WESTERN Governors Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At the Best Western Governors Inn & Suites we strive every day to provide a superior product along with excellent customer service. I was surprised to hear that you feel we are not up to standards considering we recently completed a renovation of the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Governors Inn & Suites

Address: 4742 S Emporia St, Wichita, KS 67216-1771
Region: United States > Kansas > Wichita
Price Range: $98 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Governors Inn & Suites 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Wichita
Wichita Best Western
Hotel Style:
#26 Business Hotel in Wichita
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Governors Inn & Suites staff and other travellers.
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Odessa, Texas, United States
5 months ago

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Questions? Get answers from BEST WESTERN Governors Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel has an elevator and highly recommend the top floor for a view of Wichita.”
 of 5 bubbles DM464, 11 Aug 2015 | Read review
“The gym is on the second floor.”
 of 5 bubbles N4711LPwilliamt, 22 Jan 2015 | Read review
“The one thing about both the Hotels I stayed in is the Train horns all night long but they were quieter in this hotel than they were in the Ambassador I don't kow if this is because they are further away or better glazing.”
 of 5 bubbles tonychenery, 1 Sep 2014 | Read review
“Ask for whatever specifics you may desire. If available, they'll get you that room.”
 of 5 bubbles davidhU3300QQ, 2 Jun 2014 | Read review
“A king bed is better value than 2 queens.”
 of 5 bubbles DianneE, 30 Sep 2013 | Read review
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