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Holiday Inn Hotel & Suites Overland Park West

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423 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Overland Park West
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Showing 422: English reviews
Inman, Kansas
Reviewed 27 October 2016

Johnnie checked me in, he was awesome! Friendly, helpful and efficient! Fine looking gentleman professionally dressed in a suit jacket and tie. That was the best service I've received in a hotel check in ever. Friendly and helpful.

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Helpful?
Thank mpaaaval
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Thank you for the kind comments regarding Johnnie. We think he's great as well! Best regards, Alan Jenner Guest Service Manager

Reviewed 27 October 2016

My stay was nice and the room was delightful, but what truly made my experience a good one was the man who checked me in. Johnnie made my check-in quick and incredibly pleasant! I can see many other guests had the same experience, keep up the great work!

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Helpful?
Thank Dani R
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Thank you for taking the time to share your positive experience. We hope to see you again next time your in the Overland Park area. Best regards, Alan Jenner Guest Service Manager

Reviewed 27 October 2016 via mobile

Johnnie was great and very helpful. I have stayed here quite a few times and he is always willing to help and listen. The hotel is always clean and the staff is always does their best to help with what ever they can.

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Helpful?
Thank kirkland2682
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Thanks for the kind words and great review. We're happy to have earned your business and look forward to your return. Best regards, Alan Jenner, Guest Service Manager

O'Higgins Region, Chile
Reviewed 26 October 2016

Staying 2 nights for business and the staff from check in (Johnnie) to the room service is outstanding! The restaurant downstairs has great food and very reasonable prices. Clean and nicely presented rooms with great work space as well. All in all a great hotel!

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Helpful?
Thank Martha B
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Thank you for choosing the Holiday Inn Hotel & Suites Overland Park West. Your outstanding review is truly appreciated. Best regards, Alan Jenner Guest Service Manager

Bloomington, Indiana
Reviewed 26 October 2016 via mobile

I had a great stay at this Holiday Inn & Suites! My room was clean and comfortable. The lobby, exercise room and the restaurant/bar is very clean and inviting. Thank you to the great front desk staff Johnnie and Rosanne!! Great job.

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Helpful?
Thank JDCoffey
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Thanks for the great review. We hope to see you again soon! Best regards, Alan Jenner Guest services

Reviewed 26 October 2016 via mobile

Must say one of the best experiences I've had in a long time. Was great with smiles and welcomes. Johnnie and Jordin where both friendly and very accommodating. Would highly recommend this hotel. After checking out the room, they both asked me if everything is ok with my room. Again customer services at its finest.

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Helpful?
Thank SNikolaides
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Thank you for taking the time to share your positive experience. We hope to see you again next time your in the Overland Park area. Best regards, Alan Jenner Guest Service Manager

Monett, United States
Reviewed 26 October 2016 via mobile

Pleasant greeting and Johnnie was very friendly and efficient at checking me in. Room was great except for the bathroom that looked a little run down, but not bad. Nice Lobby and restaurant/bar. Great location for our business.

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Helpful?
Thank Brian H
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Thanks for sharing your opinions. We hope to see you again soon. Best regards, Alan Jenner Guest Service Manager

Saint Louis, Missouri
Reviewed 26 October 2016 via mobile

This is a very lovely hotel, conveniently located, with updated rooms and an outstanding front desk staff! Johnnie was very welcoming and personable yet professional as he took care of my reservation.

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Helpful?
Thank suzijbm
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Thank you for your kind words, it was our pleasure to serve you. Best regards, Alan Jenner Guest service manager

Reviewed 26 October 2016

What can I say, Johnnie is always awesome. This is my second trip into town this month and he remembered me before I made it to the front desk! He's always very polite and efficient. I will be back. TK

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Helpful?
Thank T K
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Thanks for the kind words and great review. We're happy to have earned your business and look forward to your return. Best regards, Alan Jenner, Guest Service Manager

Coffeyville
Reviewed 26 October 2016

Overall, I enjoyed my three days at this Holiday Inn. My check-in experience with Johnnie was awesome and he was very friendly and helpful. It was a little disappointing that the hotel had such an unrealistic and strict policy of not allowing check-in before 3:00 pm, especially since our conference was booked for this hotel far in advance and began...

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Helpful?
Thank kdstewart5
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Thank you for staying with us recently. Your opinion is very important to us as we truly appreciate the time you spent to communicate it. We hope to see you again next time your in the area. Sincerely, Alan Jenner Guest Service Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Overland Park, Kansas, you are always welcome at the Holiday Inn Hotel and Suites Overland Park West. Excellent location for an Overland Park, Kansas hotel at 87th and Interstate 35. Close to Pine Ridge Business Park and Oak Park MallThe Holiday Inn Hotel and Suites Overland Park West is centrally located to all major visitor attractions and sports venues. The Overland Park, Kansas hotel is one of the closest lodging facilities to the Bass Pro Shop, Kansas Speedway and Legends Shopping at Village West. Country Club Plaza, Crown Center Plaza, Sandstone/Verizon Amphitheatre, Worlds of Fun and the Renaissance Festival of Kansas City are all within a 30 minute drive. The Overland Park Kansas hotel has 191 well appointed guestrooms including 50 elegant suites with microwaves, refrigerators and wet bars. Free wireless high-speed Internet in all guest rooms and meeting rooms. Inside the Overland Park Kansas hotel is the Green Mill Restaurant & Bar. Serving great American food and beverage, featuring award-winning pizza and wings. Open for breakfast, lunch and dinner. Relax, it's Holiday Inn and as always, Kids Stay and Eat Free! ... more   less 

Additional Information about Holiday Inn Hotel & Suites Overland Park West

Address: 8787 Reeder St, Overland Park, KS 66214-1921
Region: United States > Kansas > Overland Park
Price Range: $166 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Overland Park West 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Overland Park West
Holiday Inn Overland Park
Overland Park Holiday Inn
Holiday Inn Hotel & Suites Overland Park West Kansas
Hotel Style:
#11 Business Hotel in Overland Park
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Questions & Answers

Questions? Get answers from Holiday Inn Hotel & Suites Overland Park West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even numbered rooms face the Interstate.”
 of 5 bubbles andreawilamowski, 17 Jan 2017 | Read review
“Our room faced the thoroughfare so it had a lot of road noise.”
 of 5 bubbles thebooglett, 27 Dec 2016 | Read review
“View of ocean”
 of 5 bubbles pauleasley, 14 Dec 2016 | Read review
“Higher floor”
 of 5 bubbles paullW4116BW, 26 Oct 2016 | Read review
“away from the elevator and vending machine”
 of 5 bubbles thoah841, 16 Oct 2016 | Read review
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