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Extended Stay America - Kansas City - Overland Park - Metcalf

PricelineUSD 89*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 89*
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USD 90*
USD 90*
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Extended Stay America - Kansas City - Overland Park - Metcalf
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124 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Kansas City - Overland Park - Metcalf
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Showing 124: English reviews
Anaconda, Montana
Reviewed 25 May 2015 via mobile

First room I went to had strange brown marks on bed. Talked to front desk and had no cleaning staff to change sheets. Had to move different room. This room was dirty had tooth paste that hadn't been wiped up in the sink still. toilet did not flush well and room had strange oder. If you have a choice don't...

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Helpful?
Thank Anthony B
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you for providing us with details about your stay. I sincerely apologize for the cleanliness issues you experienced. To make sure this doesn't happen again, I will be meeting with our housekeeping staff to ensure that rooms are being cleaned properly. Thank you very much for providing us with your feedback. If you would like to discuss this further,...

Lancaster, NH
Reviewed 24 May 2015

It's a little hard to find in the labyrinth adjacent to Metcalf, but the rooms are clean, staff friendly, and location (very close to I-435) convenient. Rooms have kitchens, which is not an unmixed blessing (neighbors sometimes cooked pungent meals). and are quie comfortable. There are plenty of restaurants nearby, some within walking distance. And the price is hard to...

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Helpful?
Thank Paul S
Ft. Smith, AR
Reviewed 17 March 2015

I was actually pleasantly surprised by our room. It was large and comfortable. The front desk clerk was very friendly. I booked on Hotwire and got the room for a phenomenal rate. My only complaints would be the table in our room was sticky, like it hadn't been cleaned, the beds were very firm (I know some prefer that) and...

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Helpful?
1Thank geoffg32
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize that you experienced cleanliness issues during your stay. In response to your feedback about our grab-and-go breakfast we are always looking for ways to improve on our hotel so we appreciate your feedback. Still, I am glad to know that our staff provided you with excellent customer service...

Reviewed 21 February 2015 via mobile

Our bed is really uncomfortable, to the point it makes my shoulder blade hurt. Everything is fine I guess but the bed is horrible. They should really do something about it, I can't see myself staying here for an extended stay with the bed being so hard.

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Helpful?
Thank Shavahnna A
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the bed was not to your liking. I am grateful for the feedback you provided so we are able to continually improve our hotel. Please feel free to contact...

Reviewed 5 February 2015

I have stayed at this location numerous times when working in the Kansas City area and have always had a good experience. One improvement they could make is there breakfast choices. If you up grade and get a corner those room are great for space and working area.

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Helpful?
Thank Bhanswag
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you so much for posting a review of our hotel. It's great to hear that you are always pleased with your experience with us. Still, I apologize that our grab-and-go breakfast did not meet your expectations. Your comments will be helpful as we continue to improve our breakfast offering. Thank you again for your feedback. We hope to see...

Townsville, Australia
Reviewed 29 January 2015

I stayed here for a few months with a group of people and it was awful. We were originally in rooms with a single bed because they didn't have any doubles available. That itself was fine until it came to moving from the single rooms to double rooms. Knowing we were going to be there for months, we had groceries...

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Helpful?
2Thank threebeamlaser
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you for the feedback about your stay at our hotel. The issues you described are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by our staff, and we will coach our staff to make sure your experience is not repeated. We would especially like to apologize for the man that was picking fights with everyone....

Chicago, Illinois
Reviewed 23 January 2015

We go to KC to visit family every couple months and are in search of a clean hotel and a nice comfortable bed. We have never been disappointed here. The rooms are always clean, beds are comfortable. We've only had a problem once with a broken tv, which we noticed right away (turned it on for 'noise'). We reported it...

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Helpful?
Thank Patty D
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Patty - Thank you so much for sharing your experience with us. It's great to hear that you have been so happy with your stays. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay during your future visits with family.

Little Rock, Arkansas
Reviewed 14 December 2014 via mobile

Where to start... internet that is free is slower then dial up. Bed hard as a rock with blankets from the 80's. No dishes for the kitchen, and when asked for anything all I was told was they would see of they could track some down. Really? Are they that rare? "Smoke free" but the 2 rooms I had stunk...

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Helpful?
Thank bigjimmyt
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you for providing us with details about your stay. Please know that we are sincerely sorry that kitchen utensils were not available for you. In response to your review, I will work with my staff to ensure that we are properly stocked on utensils and dishes for the kitchens. As well, I am so sorry to read that your...

Des Moines, Iowa
Reviewed 2 December 2014

We got this hotel using one of those bidding websites. I was worried when I saw that this was the hotel, as I have stayed in other Extended Stay's that have been old and dirty. Much to my surprise when I pulled in, the outside of the hotel looked fairly new, even though they were doing some construction. The room...

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Helpful?
Thank Yankee11
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you so much for posting a review of our property. We are very happy to know that we were able to provide you with a clean, comfortable stay overall. Still, please accept our apologies for the slow Wi-Fi. I will work with my maintenance staff to ensure that our internet service is working correctly. Once more, thank you for...

Rogers, Arkansas
Reviewed 10 November 2014

We prepaid for our room through one of those sites where you don't know what hotel you will get until afterwards. When we saw it was an extended stay type hotel, we thought that would be good, the rooms are usually bigger and you get a good breakfast...WRONG. When the desk clerk checked for our reservation and couldn't fine it,...

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Helpful?
Thank carym357

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms

Additional Information about Extended Stay America - Kansas City - Overland Park - Metcalf

Address: 7201 W 106th St, Overland Park, KS 66212
Region: United States > Kansas > Overland Park
Price Range: $106 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Kansas City - Overland Park - Metcalf 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Extended Stay Deluxe Kansas City / Overland Park / Metcalf Hotel Overland Park
Extended Stay Overland Park
Overland Park Extended Stay
Extended Stay America - Kansas City - Overland Park - Metcalf
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Questions & Answers

Questions? Get answers from Extended Stay America - Kansas City - Overland Park - Metcalf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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TheMudPoet, 5 Jun 2016 | Read review
“Stay away from this place unless you enjoy being miserable.”
bobbif901, 4 Nov 2015 | Read review
“This hotel accepts pets, so it would be wise to ask for a room away from the pets, if you're bothered by that.”
2_15MyTravels, 12 Oct 2015 | Read review
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