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Extended Stay America - Kansas City - Overland Park - Metcalf

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Traveller (48)
Room & Suite (28)
Dining (3)
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Overview
  • Excellent31%
  • Very good25%
  • Average18%
  • Poor12%
  • Terrible14%
Travellers talk about
“granola bars”(13 reviews)
“grab and go”(11 reviews)
“wrapped muffins”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (141)
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All reviewsgranola barsgrab and gowrapped muffinsfull size fridgeenjoyed my stay
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41 - 45 of 141 reviews
Reviewed 20 January 2016 via mobile

I travel all over the country for my job. Have stayed at an Extended Stay in Denver. That was my worst experience ever. I read the reviews for this one and decided to give it a try. Cleanliness is the most important thing to me,...More

Thank Cindy D
Response from Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 26 January 2016

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that some of the items in the room were not up to our company’s high...More

Reviewed 5 November 2015

To say that this place was disgusting does not even come close to describing it. It was horrible: very stinky, dirty and old! The refrigerator had dirt stuck to it inside and outside. The appliances looked like they have not been replaced since 1960s. Everything...More

Thank bobbi f
Response from Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 10 November 2015

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our...More

Reviewed 13 October 2015

The room was a little small, but otherwise, very nice and clean. Although the bed was not as relaxing as some hotel beds I've slept in, this one was comfortable for sure. Bedding and towels were also clean and fresh, which is always important. My...More

Thank 2_15MyTravels
Response from Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 21 October 2015

Thank you so much for posting a review of our property. Please accept our apologies that our rooms were not to your expectations. Still, we are happy to know that you had a comfortable stay overall. The staff and I would like to thank you...More

Reviewed 12 September 2015

Clean room, comfortable floor plan for a studio. There are plenty of stores to pick up necessities with a mile or two, and the location is very close to restaurants. Bed was medium firm, no sag. I will stay there again when going through KC...More

Thank A_CalmTraveler
Response from Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 21 September 2015

Thank you so much for posting a review of our property. I'm so pleased to hear that you had a great stay and enjoyed our comfortable rooms. I’m glad we were able to accommodate your needs with our convenient location. Thank you again for posting...More

Reviewed 24 August 2015 via mobile

This place was terrible. This is the first and last time I'll stay at this chain. The room had a smell to it (part lingering smoke from people who had previously occupied the room and had smoke smell on their clothes and belongings). The carpets...More

Thank JWrunner
Response from Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 11 September 2015

Thank you for providing us with details about your stay. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have retrained our entire staff on our cleaning and room inspection...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
USD 89 - USD 122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 89 - USD 122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (28)
Dining (3)
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Room Tips
"All seemed ok"
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"Choose a room on the highest floor possible if you need to sleep in."
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"Stay somewhere else."
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"Choose another hotel."
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