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Extended Stay America - Kansas City - Shawnee Mission

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Traveller (71)
Room & Suite (54)
Dining (9)
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Overview
  • Excellent14%
  • Very good16%
  • Average8%
  • Poor19%
  • Terrible43%
10 Nov 2017
“Shawnee Mission Parkway”
5 Nov 2017
“You get what you pay for! ”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (105)
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21 - 25 of 105 reviews
Reviewed 3 May 2017

Booked a room online got to the front desk was my disabled friend and I wer in the back. Got to the room it nasty discusting ,filthy and somebody was living in it there was food in the freezer and fridge. Went to the front...More

2  Thank cleroy1962
Response from 00esa, General Manager at Extended Stay America - Kansas City - Shawnee MissionResponded 4 May 2017

Please accept my personal apology as well every assurance that we will be working to address the concerns outlined in your review. Our staff typically does a terrific job responding to our guests’ needs so I am sorry that did not happen in your instance....More

Reviewed 30 March 2017 via mobile

I moved to the extended stay in Merriam ks. From kc mo for the some purpose of location of business. Upon the first day of checking in I was greeted and assisted by an assistant manager named Ivette Romero and u have to say I've...More

Thank travelguest34
Response from Manager_11525, Manager at Extended Stay America - Kansas City - Shawnee MissionResponded 4 May 2017

The team and I appreciate remarks. It is great to see you were well accommodated at our hotel with the service you received from our staff and that our staff made a positive impression during your stay. The staff and I would like to thank...More

Reviewed 11 November 2016

Room was clean.Staff was friendly and got us into our room promptly. We did request a room with 2 beds when we booked thru Priceline but reservation was for a standard one bed room . DID have to pay the upcharge but knowing this is...More

Thank shaylamarie2812
Response from Manager_11525, Manager at Extended Stay America - Kansas City - Shawnee MissionResponded 24 November 2016

We appreciate you taking the time to share your experience and for choosing to stay with us. It is good to know you were well accommodated with excellent customer service from our staff. Thank you again for your review. We look forward to seeing you...More

Reviewed 25 October 2016

This is a hot joke, staff is all kinds messed up and the way they talk to you. I asked for extra towels because our room had two, I got the third degree that I stole the two other towels, I also asked for dish's...More

2  Thank marksteve1256
Reviewed 24 October 2016

I have to warn you all of the horrible encounter we had at Extended Stay Stay Shawnee in Kansas. We had reserved 2 double rooms, when we got to the hotel at 6:00 p.m. to check in, we were told they did not have any...More

3  Thank Beth D
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 66 - USD 86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 66 - USD 86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (71)
Room & Suite (54)
Dining (9)
Questions & Answers
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Room Tips
"First floor is close to parking"
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"find another motel theres 2 others in the same area"
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"For security purposes, ask for a room that faces the Office and one close to the office."
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"we dont like to have people above us so we stayed on the top floor"
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