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Extended Stay America - Kansas City - Shawnee Mission

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Extended Stay America - Kansas City - Shawnee Mission
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83 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Kansas City - Shawnee Mission
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Showing 83: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 June 2016 via mobile

This was the worst hotel experience ever. On top of me booking through Priceline paying a total of $51 they also charged my credit card and extra $15 for two beds and they clearly said they weren't. I'm not going to bother with fight that charge karma can handle this one. The room wasn't worth $35 let alone $66. It's... More 

Helpful?
1 Thank Semika M
Omaha, Nebraska
1 review
Reviewed 19 June 2016

We could not get the 2 double beds we were told we would get. Not a big issue, things happen. The issue was the terrible customer service from the clerk and the manager! Very adversarial & defensive from the moment we walked in the door. He asked who we spoke to, and my friend could not remember her name. Later... More 

Helpful?
Thank edbullock
Atlanta, GA
Level Contributor
142 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 29 May 2016

I got this location on a NYOP Priceline bid when really trying for the ones along the I-435 arc (and not knowing how road construction is messing everything up there). In looking at it on a map the first concern is possible noise from I-35, but there;s enough of an offset and enough thickness in the windows where that wasn't... More 

Helpful?
Thank ploughman8
Las Vegas, Nevada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 May 2016

I had to walk around the whole building to find my room. I think there are 3 or 4 buildings. All the garbage cans on the property are overflowing with garbage and garbage is piled up around the garbage cans. It looks horrible. There are dishes piled up outside of rooms. There are many things piled up outside of rooms.... More 

Helpful?
Thank Chip K
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2016

I stayed here before the renovation and it was not very good. Stayed this time in the new rooms and they were great. Heather the manager was very helpful with my questions and all my needs. I will be back.....Thank you

Helpful?
Thank Michael R
1 review
Reviewed 23 April 2016 via mobile

We stayed here overnight for a Lacrosse Tournament and thank goodness it was 1 night. 1- we needed double rooms for the girls and they were over booked for doubles..took an hour to check in. 2- no trash cans in the room 3-no shampoo in the room 4- they have 1 blow dryer for entire property (people steal the shampoos... More 

Helpful?
Thank Julie W
Manager_11525, General Manager at Extended Stay America - Kansas City - Shawnee Mission, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for failing to meet your expectations. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our entire staff to ensure your experience is not repeated. Thanks to... More 

Lenexa, Kansas, United States
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 March 2016

I am super glad we stayed here we were givin a new rennovated room, they are so modern. The staff was friendly and helpful Kellie always smiling, Alicia quick to assist you with anything you need and upbeat and just excited in general to see you each and every day. Heather the manager is amazing we saw her walking the... More 

Helpful?
1 Thank HM H
Manager_11525, General Manager at Extended Stay America - Kansas City - Shawnee Mission, responded to this review

Thank you so much for posting a review of our property. It’s great to read that you had a comfortable stay and enjoyed our renovated rooms. I truly appreciate your comments regarding our friendly customer service! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

North Pole, Alaska
Level Contributor
6 reviews
5 hotel reviews
Reviewed 23 February 2016

I stayed here for about 2.5 months for work and had a very good experience. Folks in the front office were always friendly.....even through I had a horrible habit of locking my keys in the room! No drama or problems whatsoever. Clean room, safe location, kitchen, good hot water, cable and WIFI. Also free breakfast in the morning. And did... More 

Helpful?
Thank Stacy A
Brownwood, Texas
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 December 2015 via mobile

Needed an inexpensive spot and this did the job. Good hot water, clean bed, ok tv... What more can a single guy in his late 20s need?? Helpful desk clerk. It isn't the Hyatt, but it's not priced or advertised to be. Down fall: smelled smoke in my non smoking room and the walls are a bit thin if ya... More 

Helpful?
Thank lb1088
Guymon, Oklahoma
Level Contributor
120 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 19 October 2015

I'd never stayed at an Extended Stay America before, and I probably won't again unless it's a "have to" situation like this stay last week was. There's nothing in the room--not even tissue! There were towels. I realize that that is the gig--you ask for the coffee maker or hair dryer or toiletries, etc., but wow...it was bare. The chair... More 

Helpful?
1 Thank Sara R
Manager_11525, General Manager at Extended Stay America - Kansas City - Shawnee Mission, responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, I am coaching our housekeeping staff and ensuring that each room is stocked properly before a guest is checked in. I really appreciate you bringing this to our attention. If you... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Kansas City - Shawnee Mission

Address: 6451 E. Frontage Rd, Merriam, KS 66202 (Formerly Homestead Studio Suites)
Region: United States > Kansas > Merriam
Price Range: $78 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Kansas City - Shawnee Mission 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Extended Stay America Merriam
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Questions & Answers

Questions? Get answers from Extended Stay America - Kansas City - Shawnee Mission staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For security purposes, ask for a room that faces the Office and one close to the office.”
 of 5 bubbles ChipK133, 22 May 2016 | Read review
“we dont like to have people above us so we stayed on the top floor”
 of 5 bubbles HMH178, 14 Mar 2016 | Read review
“Don't get this hotel. Not worth it!”
  • Bed bugs!
 of 5 bubbles armandoosu, 18 Aug 2015 | Read review
“Try to get as far from the highway as possible. Also, even if you ask for non-smoking, it will still smell like smoke.”
 of 5 bubbles Shelbyr2010, 22 May 2015 | Read review
“At this point, I'm not sure there is a "good" room.”
 of 5 bubbles seenie33, 8 Feb 2015 | Read review
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