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Fairfield Inn Hays

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162 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Hays
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Showing 162: English reviews
Reviewed 20 July 2016

Our recent stay was enjoyable. Room, decor and amenities were up to date and staff was pleasant and accommodating. Breakfast was the usual for the level of hotel and was sufficiently stocked and longer than many I have seen going from 6-10 am (even though it said 6-9am on the placard in the lobby). There was no dirty smell as...

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Thank Eric B
Reviewed 18 July 2016 via mobile

Hello trans Kansas travelers. Although this hotel was adequate and there was nothing egregiously wrong, I didn't like it. I'll explain why. If you're looking for hotels along I70 between Denver and Topeka, there are not countless options. I chose the Fairfield Inn in Hays at the last minute when we had to adjust our stopping point. It seemed to...

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Thank Jane B
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your uncomfortable stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment...

Denver, Colorado
Reviewed 15 July 2016

Conveniently located off of I-70. Many restaurants nearby. M-W evening mini-sandwiches. Hot and cold breakfast items including oatmeal and waffles. Hotel has some air conditioning problems in the main hall ways and elevator that are being addressed. Free wifi and coffee 24/7. Hotel staff is wonderful and friendly -- DeNae, Dee, Andrea, Bri, Jodi, and Mario. Room is nicely decorated....

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Thank NeilRocks
Knoxville, Tennessee
Reviewed 28 June 2016

If you have the option, find another hotel. I am a Marriott's reward member and typically stay at Marriott Hotels. This is a step or two below a typical Marriott property. Hotel definitely in need of renovation. Not super clean. Bathroom and vanity area small. The 2 ladies who were in the breakfast area were helpful and hard working. If...

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Thank VolsTN
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not providing an adequate Marriott stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward....

Pawhuska, Oklahoma
Reviewed 21 June 2016 via mobile

I stayed in the Best Western Butterfield Inn on my way west for a wedding and I stayed here on the way back. I prefer the Best Western as the breakfast has real butter and the Fairfield was hot in the common areas, also my room never cooled off sufficiently overnight. I also prefer an open bath plan and the...

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Thank Twstd1
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not providing you with an adequate Marriott stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected...

Springfield, Missouri
Reviewed 16 June 2016

This Fairfield Inn is beginning to show it’s age and could use some renovation. The check-in staff was friendly and helpful. Our room was immaculate. We always stay at Marriott hotels because we can be sure of a clean room and a comfortable bed and no unpleasant surprises. We had a small bathroom and a smaller vanity area. The last...

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Thank Sailorsgirl
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the a/c not providing enough cold air and the small room. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue...

Houston, Texas
Reviewed 11 June 2016 via mobile

Hotel was hot! A/C did not seem to be working in common areas or our room. We turned on the A/C unit in the room when we arrived but by 5am the next morning, the room still had not cooled. There was a bright light in the parking lot that shined through the blackout curtains all night, basically a spotlight....

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Thank Lea B
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your uncomfortable stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment...

Blue Springs, Missouri
Reviewed 3 June 2016 via mobile

My wife and I will stay in Fairfields from time to time and this one is a good one, not brand new but in good shape. The staff was courteous and the room was neat and clean. Marriott has found a good mattress supplier the beds were very comfortable. Breakfast was nice the fruit was nice and fresh. Keep up...

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Thank scott n
Olathe, Kansas
Reviewed 28 May 2016 via mobile

Very unhappy with this hotel. First the pool room was so cold that three families walked out. The hot tub was broke and it was dirty. The room had a ripped sheet. There was rust in the bathroom. The toaster was broke. Not a normal marriott stay. We are reward members and my husband used his free night so i...

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Thank travelwoman16
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for providing you an adequate Marriott stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward....

Jefferson City
Reviewed 28 May 2016

Traveling with family we stayed here overnight. I booked 2 rooms, the first one had an off smell but was quickly taken care of with some febreze from housekeeping. The property could use some TLC, I felt like it was a little outdated. There is a nice indoor pool & hot tub but the hot tub was not working. There...

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1Thank tripAdvisor member101

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Fairfield Inn Hays

Address: 377 W Mopar Dr, Hays, KS 67601-9479
Region: United States > Kansas > Hays
Price Range: $142 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Hays 2.5*
Number of rooms: 62
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Also Known As:
Fairfield Inn Hays Hotel Hays
Fairfield Hays
Hays Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Hays staff and other travellers.
1 question
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Littleton
9 months ago

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Questions? Get answers from Fairfield Inn Hays staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the first floor.”
 of 5 bubbles JourneyHouseRules, 2 Sep 2016 | Read review
“Third floor room was very quiet.”
 of 5 bubbles NeilRocks, 15 Jul 2016 | Read review
“High level floor”
 of 5 bubbles K4875DRmattd, 20 Apr 2016 | Read review
“Everything is good”
 of 5 bubbles Joegilliam, 20 Jan 2016 | Read review
“Second floor was quiet.”
 of 5 bubbles nightingale1972, 5 Nov 2015 | Read review
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